Copyright (c) 2002 Minnesota Law Review
Minnesota Law Review
November, 2002
87 Minn. L. Rev. 1
LENGTH: 57042 words
ARTICLE: Payday Loans: Shrewd Business or Predatory
Lending?
NAME: Creola Johnson+
BIO:
+ Assistant Professor of Law, The Ohio State
University Moritz College of Law. The author is
grateful for thoughtful comments provided by Richard
Alderman, Patrick Bauer, Douglas Berman, John Caskey,
Ruth Colker, Thomas Crandall, Jean Ann Fox, Arthur
Greenbaum, Michael Greenfield, Dennis Herrington,
Louis Jacobs, Kathleen Keest, Robert Lawless, Alan
Michaels, Mary Dee Pridgen, Allan Samansky, Deborah
Schmedemann, and Douglas Whaley. The author received
invaluable research assistance and secretarial
support from Loraine Brannon, Kamau Edwards, Robert
Feigel, Jeffery Harris, Denean Hill, Raymond Keyser,
Arleesia McDonald, Carol Peirano, James Sarconi, and
Michele Whetzel-Newton. Thanks to the University
Seed Grant Program at The Ohio State University for
providing the funding for the author's study of
payday lenders in Franklin County, Ohio.
SUMMARY:
... Payday loans are extremely high-interest,
short-term loans offered to cash-strapped consumers.
... On the other hand, the horror stories of huge
debts justify such a prohibition and payday lenders
should bear some responsibility given that they make
no assessment of a consumer's ability to repay, and
given that the average payday loan customer lacks
access to traditional forms of credit. ... Another
payday lender stated that it awards a free music
compact disc after the customer obtains the fifth
payday loan. ... In summary, although the image of
the typical payday loan customer remains incomplete,
one should at least envision a consumer drawn to the
payday loan industry because she lacks money to pay
for financial emergencies, suffers from a recent
income reduction (e.g., work hours reduced), earns
nonliving wages, or a combination thereof, and
because she lacks access to a moderately priced
alternative form of credit. ... Because section 85
only preempts a conflicting state usury statute,
payday loans are therefore subject to credit
disclosure requirements such as TILA, irrespective
of whether the payday lender is acting alone or in
concert with a bank. ...
TEXT:
[*2]
INTRODUCTION
Payday loans are extremely high-interest, short-term
loans offered to cash-strapped consumers. Some of
the problems with payday loans can be illustrated
succinctly by the experience of one payday loan
customer, Leticia Ortega. 1 Realizing that her next
payday was two weeks away, Ortega worried about how
she was going to get enough cash to pay overdue
telephone and electric bills. 2 Then Ortega, a
cashier in San Antonio, Texas, spotted an
advertisement by National Money Service in a local
weekly newspaper. 3 National Money Service charged
her a $ 90 interest fee for a $ 300 loan, due by her
next payday. 4 Calculated on an annual percentage
rate (APR) basis, this fee amounts to an APR of
780%. 5 When the loan's due date arrived, Ortega did
not have sufficient cash to repay the entire loan. 6
Consequently, for almost a year, National Money
Service [*3] debited Ortega's bank account every two
weeks in the amount of $ 90 as interest to "roll
over" the loan (i.e., extend the due date). 7
Because none of the $ 90 interest payments counted
as principal, Ortega still owed National Money
Service $ 300 even though she had paid $ 1800 in
interest charges. 8 Subsequently, Ortega filed a
complaint against National Money Service with the
state and learned that Texas usury law restricts
lending charges. 9 Because it had partnered with a
bank located in Delaware, however, National Money
Service claimed it was not subject to Texas usury
law but could instead issue payday loans charging
the maximum interest rate allowed under Delaware
law, the bank's home state. 10 This lawsuit is still
pending.
Ortega's experience with National Money Service
brings to light three of the major criticisms lodged
against the payday loan industry. 11 First, because
payday lenders charge fees constituting extremely
high-interest rates, these lenders are modern-day
loan sharks. 12 Second, because the payday loan
business model requires payment of the loan in full
and does not allow partial payments or renewal fees
to reduce the [*4] principal, payday lenders trap
consumers in a vicious cycle of indebtedness. 13
Third, payday lenders are partnering with national
banks in order to take advantage of a loophole in
federal banking law that allows them to charge rates
in excess of state law. 14
Disguising payday loans, threatening criminal
prosecution, and collecting excessive damages are
among the other major complaints lodged against the
industry. To evade compliance with state usury
limits and federal and state disclosure
requirements, payday lenders in some localities
disguise the payday loan transaction with a layer of
subterfuge such as selling advertisements to people
who only need cash. 15 For example, a customer pays
a lender a $ 33 fee for a $ 100 cash loan and
promises to repay that amount in two weeks in return
for the $ 100 and the opportunity to place an
advertisement such as "Go Cowboys" in a paper
circulated only to the lender's customers. 16 Once a
customer obtains a loan and has difficulty repaying
it, many payday lenders intimidate customers by
threatening to have them prosecuted for the crime of
passing bad checks because they lacked sufficient
funds in their bank accounts to cover the checks. 17
Many payday lenders are going beyond threats and are
filing complaints with prosecuting attorneys or are
having customers arrested. 18 Moreover, in civil
lawsuits against their customers, some payday
lenders take advantage of state statutes designed to
compensate victims of bad-check crimes to collect
treble damages plus court costs and attorney's fees.
19 In response to complaints about the foregoing
practices, payday lenders contend that these cited
[*5] practices are rare and are perpetrated by only
a small minority of lenders.
While this Article does not conclude that every
payday lender is predatory, it establishes that a
large number of payday lenders engage in predatory
practices. A predatory lender is one who, for
personal profit, takes advantage of another by
unfair, albeit technically legal, means. 20 In this
Article, payday lenders are labeled predators
because they reap generous profits 21 by taking
advantage of consumers through means that are not
only grossly unfair but, in many cases, also
entirely unlawful. This conclusion is based on the
results of a survey conducted by the author as well
as investigations performed by state regulators and
consumer advocacy groups. The survey conducted
focused on payday lenders in Ohio (Ohio Survey) and
is unique in that it is the first where surveyors
actually obtained payday loans and attempted to
rescind them. Contrary to the industry's contention,
the Ohio Survey [*6] demonstrates widespread
noncompliance with consumer protection laws and the
industry's own self-regulatory guidelines. The
totality of results of the Ohio Survey and other
investigations clearly exposes the payday loan
industry as predatory. While this Article discusses
unlawful payday lending practices, other technically
legal practices discussed herein frustrate the
purposes of state and federal consumer protection
laws even though the practices might be
characterized as merely shrewd business conduct
necessarily attendant to capitalism. These
technically legal practices exist within loopholes
that generate both excessive profits for payday
lenders and adverse consumer effects entirely
unintended by responsible legislative bodies. As a
result, this Article concludes the payday loan
industry needs to be federally regulated.
Part I of this Article explains the characteristics
of a typical payday loan transaction and the
characteristics of consumers in need of payday
loans. 22 It provides the background information
necessary to appreciate why payday lending practices
evoke strong condemnation from consumer protection
advocates and concerned lawmakers. By refuting the
frequent industry assertion that payday loans are
merely services provided to consumers, Part I
further establishes that payday loans are a form of
consumer credit. 23 The credit label is highly
important. Because payday loans constitute a form of
credit, borrowers should be afforded legal
protections comparable to those available to users
of traditional forms of consumer credit. 24
Part II of this Article describes the unfair and
unlawful lending practices permeating the payday
loan industry and analyzes how they violate various
laws. 25 Using the results of the Ohio Survey and
other studies, Part II details the exorbitant
interest charges payday lenders have managed to
collect from their borrowers. It further describes
the unlawful means employed by payday lenders to
mislead consumers about [*7] the cost of credit,
thereby enticing them into a loan transaction. Part
II also examines common egregious practices
following the consummation of the loan. These
practices include "rollover" terms that trap
consumers like Ortega in a permanent cycle of debt
and collection practices that subject defaulting
borrowers to both punitive sanctions through the
imposition of treble damages and criminal sanctions
through bad-check prosecutions.
Part III of this Article explains how the payday
lending industry has managed to thrive despite the
egregious treatment of its borrowers. 26 This
section first explores demographic data
demonstrating that payday loan customers are
particularly susceptible to oppressive loan terms
and collection practices because they lack access to
traditional forms of credit. Part III further
describes how payday lenders exploit ambiguities in
state law and federal banking law to take full
advantage of their customers' lack of financial
options. Part III highlights the recent trend among
payday lenders to use "rent-a-bank" partnerships
with traditional banks to charge fees higher than
those allowed by state law. 27
Part IV argues for a comprehensive system of federal
[*8] regulations to protect consumers from the
rampant overreaching that is common in today's
payday loan transactions. 28 This Article concludes
with recommendations for a payday lending statute
that protects consumers from predatory payday
lending practices and that enables consumers to exit
the subprime lending market, while protecting the
legitimate interests of payday lenders. 29
I. THE NATURE OF PAYDAY LENDING
Payday lenders are central figures in the fringe
banking industry, which has arisen to serve
consumers with low-to-moderate incomes. 30 In the
book Fringe Banking: Check-Cashing Outlets,
Pawnshops, and the Poor, Professor John P. Caskey
first described the nationwide proliferation of
fringe banks, companies that offer credit products
to consumers excluded from mainstream banking
services. Because of widespread bank branch closings
in poor and minority neighborhoods, these consumers
lack access to traditional forms of credit. 31 Only
a small number of check-cashing outlets issued
payday loans when Professor Caskey wrote Fringe
Banking. 32 He stated, however, that if
check-cashing outlets [*9] regularly issued payday
loans, a strong case would exist "for fairly
extensive regulations and monitoring" of
check-cashing outlets. 33 While Professor Caskey's
1994 book did not elaborate on the point, this
Article explains why he was correct to make that
assertion. To appreciate why payday lending
practices deserve federal regulatory supervision,
one must first understand how a typical payday loan
transaction operates, and, second, how these
transactions qualify as a form of consumer credit
rather than merely a contract for check-cashing
services. In this regard, section A provides a
general description of the common loan terms and a
brief description of typical payday loan borrowers.
Section B then explores the considerable authority
that firmly establishes payday loans as a form of
consumer credit.
A. What Are Payday Loans and Who Uses Them?
Payday loans are known by various names, including
payday advances, deferred deposit loans, and cash
advance loans. 34 To apply for a loan, a consumer
usually needs to present a driver's license, pay
stub, bank statement, telephone bill, and checkbook.
35 Payday lenders advertise that consumers can
obtain, in minutes, payday loans without hassles or
credit checks. 36 Assuming a consumer qualifies for
a payday loan, a [*10] nontraditional lender 37
makes a small cash advance (ranging from $ 50 to $
1000) to the consumer in exchange for the consumer's
post-dated personal check written for the amount of
the loan plus a fee. 38 Instead of taking a
post-dated check, some lenders require the consumer
to authorize a debit to the consumer's bank account
when the loan is due. 39 Because the lender holds
the check until the consumer's next payday, the
usual term of the loan is up to two weeks. 40 The
lender then attempts to cash the check unless the
customer repays the loan in full and reclaims the
post-dated check, pays a fee to "roll over" or
extend the loan's due date for another two weeks,
or, in states that prohibit rollovers, refinances
the loan by paying a fee. 41
Assuming the customer cannot repay the loan by its
due date and must roll over the loan, the customer
pays a fee usually equal to the initial borrowing
fee, 42 further increasing [*11] the cost of the
loan. If the customer signs a debit authorization
agreement, the payday lender automatically withdraws
the rollover/refinance charge from the customer's
bank account. 43 No matter how the lender
characterizes or collects the fee, the fee does not
count towards the original principal, and the
consumer, therefore, remains indebted until he or
she pays the entire original loan in a single
payment. 44 In other words, lenders do not accept
partial payments, which explains why Ortega still
owed $ 300 even though she paid National Money
Service $ 1800 in rollover fees. 45 The rollover
practice will be addressed later in Part II.B.1.
Given such payment terms, one may wonder what type
of consumer chooses payday loans.
While borrowing against future income represents a
common practice in America, payday lenders serve a
unique class of consumers lacking sufficient income
to cover financial needs. 46 Part III discusses
these consumers in depth. For now, realize that
payday loan customers, like many Americans, possess
limited incomes and no savings, but they are a
distinct subset of the populous because they lack
access to traditional forms of credit. 47 Turned
down for credit or owning maxed-out credit cards,
they also have no homes and thus cannot get an
equity line of credit to cover expenses. 48 Many
have damaged credit histories for any number of
reasons, including a previous bankruptcy filing. 49
These consumers can turn to nonbanks that stand
ready to meet their need for short-term credit. As
explained below, it is clear these consumers
approach payday [*12] lenders seeking extensions of
credit. 50 Ample legal authority buttresses this
conclusion.
B. Payday Loans: Ordinary Check-Cashing Services or
Lending Money?
Originally earning most of their income by charging
"unbanked" 51 consumers fees to cash checks,
check-cashing companies started to expand their
operations in the early 1990s by issuing payday
loans to consumers who had bank accounts with
relatively low balances. 52 When charged with
lending without a license and evading usury laws,
check-cashers initially denied that they were
issuing loans. 53 Consider the following example of
a typical payday loan transaction. Assume Mary, who
needs $ 100 until her next payday, visits a nearby
check-cashing store. After Mary produces proper
documentation, the check-casher gives Mary $ 100,
takes from [*13] her a postdated check for $ 115 (or
for $ 100, if she pays the $ 15 fee in cash), and
requires her to sign a contract obligating her to
repay the loan in two weeks. It seems incredible
that a check-casher would contend that transactions
like the one in which Mary engaged in are not loans.
54 Payday loans could be characterized as a sham
transaction; that is, a transaction meant to
disguise the lending of money without a license and
lending at an unlawful rate of interest. 55 Once
regulators began enforcing the laws against payday
lenders, some lenders began complying with state and
federal law. Other lenders began adding a new
feature to the transaction; they claimed they were
leasing appliances or selling merchandise or
services. As explained below, payday lenders have
been issuing and continue to issue loans, using a
variety of artifices. 56 As a result, a plethora of
federal and state laws regulating consumer credit
transactions apply to payday lenders. 57.
1. Payday Loans Are Covered by the Truth in Lending
Act
The most significant law that payday lenders violate
is the federal Truth in Lending Act (TILA). 58
Passed in 1968 as Title I of the Consumer Credit
Protection Act, TILA is the "cornerstone of consumer
credit legislation." 59 In Mourning v. [*14] Family
Publications Service, the United States Supreme
Court noted that Congress, after years of study and
debate, concluded that consumers were "ignorant of
the nature of their credit obligation and of the
costs of deferring payment." 60 To remedy such
ignorance, Congress enacted TILA for the purpose of
"assuring a meaningful disclosure of credit terms so
that the consumer will be able to compare more
readily the various credit terms available to him
and avoid the uninformed use of credit." 61
Primarily a credit disclosure statute, TILA does not
generally regulate what terms a creditor must offer,
but requires that those terms, whatever they are, be
uniformly disclosed to the consumer. 62
TILA's language supports the conclusion that payday
lenders are subject to TILA's disclosure
requirements because they are creditors that
regularly 63 issue "consumer credit." 64 [*15] [*16]
Despite TILA's plain language, payday lenders
initially contended that they were not extending
consumer credit but were merely providing
check-cashing services and, therefore, were not
subject to TILA. 65 With one exception, courts
addressing the issue have held that payday loans are
extensions of credit under TILA. 66 In Hamilton v.
York, the court deemed that these "check-cashing"
services were "nothing more than interest bearing
loans," and found it difficult "to imagine how
charges for exchanging money today for more money at
a later date could be classified as anything but
interest on a loan." 67
Congress authorized the Federal Reserve Board to
issue regulations implementing TILA. 68 In 2000, the
Federal Reserve Board revised its Official Staff
Commentary to Regulation Z to clarify that payday
loans constitute "credit" for [*17] purposes of TILA.
69 If a fee charged in connection with a payday loan
meets the definition of a "finance charge" under
TILA, the Official Staff Commentary ignores the
characterization of the fee under state law. 70
Moreover, "persons that regularly extend payday
loans and otherwise meet the definition of [a]
creditor ... are required ... to provide disclosures
to consumers consistent with the requirements of
Regulation Z." 71 Because courts treat the Official
Staff [*18] Commentaries as law, 72 payday lenders
must comply with the disclosure requirements of TILA.
73
2. Disguising Payday Loans Through Sham Transactions
To skirt TILA's disclosure requirements, some payday
lenders cloak the payday loan transaction with
alternative lending schemes. 74 Critics claim that,
besides violating TILA, these lenders violate state
laws by not complying with state usury limits, by
failing to obtain licenses to issue consumer loans,
by failing to pay state and local taxes, and by
failing to comply with state credit disclosure
requirements. 75 Following a description of popular
alternative lending transactions, this section
analyzes whether these transactions are "loans" or
"credit" transactions subject to federal and state
laws.
a. Leasing Appliances or Selling Goods and Services
One popular scheme is the sale-leaseback
transaction. 76 In this exchange, the lender "buys"
a consumer's household appliance and then leases it
back to the consumer for a rental fee until the
consumer can repurchase it. 77 The appliance,
however, is never actually delivered to the lender.
78 Instead, [*19] the lender gives the consumer cash
and takes only a post-dated check from the consumer
as security. 79 Even though sale-leaseback companies
claim they are not lenders, they advertise along
with traditional lenders in the loan section of
local yellow pages. 80 In a 2001 survey of payday
lenders in Texas, Consumers Union found
sale-leaseback lenders charging consumers rental
rates as low as $ 18.40 and as high as $ 64.94 for a
two-week loan of $ 100. 81 Moreover, Consumers Union
found that fourteen out of the twenty-one companies
surveyed offered sale-leaseback services and ten out
of those fourteen specifically claimed the service
was "not a loan." 82 The average fee for the
sale-leaseback service was $ 33 (or an effective APR
of 832%) for a $ 100 two-week loan. 83
The Texas Committee on Economic Development's
Subcommittee on Consumer Credit Laws recently
investigated companies offering sale-leaseback loans
and concluded that these companies "embrace the
subterfuge of renaming the loan transaction in order
to avoid regulatory oversight." 84 If the customer
is unable to repay the loan, the companies do not
take the property but only accept payment of a lease
renewal fee. 85 As with regular payday loans, some
customers of sale-leaseback companies find
themselves caught in a vicious cycle of debt. 86
In addition to offering sale-leaseback services,
some payday lenders operate "cash catalog sale"
companies. This type of scheme has surfaced in
several states, including Alabama, Florida, Georgia,
Nevada, and Texas. 87 By [*20] advertising in the
loan section of the yellow pages, 88 and by
operating under names such as Instant Cash Catalog
Sales 89 and Money Express Catalog Sales Inc., 90
catalog sale companies do not try to hide their
status as payday lenders. Catalog sale companies
require a borrower to purchase catalog certificates
in order to obtain a loan. 91 In exchange for cash,
the borrower writes a check for the amount of the
loan plus the cost of the catalog certificates. 92
For example, the borrower writes a $ 130 check for a
$ 100 loan, with the additional $ 30 supposedly in
consideration for the certificates. When the loan
becomes due, the catalog company cashes the check
and gives the borrower the certificates. 93 In
theory, the borrower may then use the certificates
to purchase merchandise from the company's catalog.
94 In Cashback Catalog Sales v. Price, however, the
court noted that the certificates at issue could
only be used to purchase items from a mail-order
catalog that was never given to the consumer. 95
Additionally, like cash-back catalog companies that
issue potentially worthless certificates, some
payday lenders have created cash-back advertisement
companies that print useless advertisements. 96
Consumers needing cash can find the nearest
cash-back advertisement company in the loan section
of the yellow pages 97 and go there to borrow $ 100
by purchasing [*21] an advertisement for publication
and paying a $ 33 advertisement fee. 98 Usually, the
consumer has nothing to advertise; however,
companies insist upon the purchase of an
advertisement before distributing any cash. These
ads are then placed in a publication distributed by
the lender to its customers. 99 The consumer must
also issue a check as security for repayment of the
loan. 100 If the consumer is unable to repay the
loan when due, the consumer must renew the loan by
purchasing another ad and paying an additional fee.
101
b. Sham Transactions Are Usurious Extensions of
Credit
Arguably, the disguised payday loan companies are
simply selling a service or product and, therefore,
their transactions are distinguishable from regular
payday loans. In fact, when the Federal Reserve
Board revised the term "credit" to include payday
loans, 102 some advocates feared that the proposed
comment would be limited to transactions thus
labeled. 103 The Board made clear, however, that
"transactions in which the parties agree to defer
payment of a debt are "credit' transactions
regardless of the label used to describe them." 104
Therefore, offering a service or product in
conjunction with a payday loan should not prevent
the transaction from being defined as a consumer
credit transaction. 105
In Cashback Catalog Sales, the defendant, Cashback,
argued that it had not extended credit for purposes
of TILA when it took a customer's $ 130 post-dated
check - $ 100 for the loan and $ 30 for the catalog
certificates. 106 Denying Cashback's motion for
summary judgment, the court held that a reasonable
trier of fact could find that Cashback extended
"credit" when it [*22] promised not to cash the
post-dated check until the customer's next payday,
assessed a "finance charge" when it required the
post-dated check to include the cost of the catalog
certificates, and operated as a "creditor" when it
regularly had customers make the post-dated checks
payable to Cashback. 107 Consequently, upon meeting
the relevant statutory definitions, a cashback
catalog company is subject to TILA's disclosure
requirements. 108
In addition to being subject to TILA, cashback
catalog companies are subject to state usury laws.
109 In Cashback Catalog Sales, the court found that
a loan existed because Cashback agreed to hold the
customer's check until his next payday and the
customer had an obligation to repay the money
received. 110 Cashback argued that the catalog
certificates given to the customer did not
constitute interest. The plaintiff countered that
the $ 30 certificates constituted a finance charge
amounting to an APR of 780% for a $ 100 two-week
loan; 111 Georgia, home to Cashback's operations,
caps the legal interest rate for loans less than $
3000 at 16% per year. 112 Agreeing with the
plaintiff, the court explained that substance must
prevail over form. 113 The court concluded that the
certificates [*23] constituted usurious interest,
noting the lack of an order form or any material
about actually ordering merchandise. 114 The court
further stated that "check cashing" appeared to be
the main purpose of the contract and questioned
whether the catalog certificates would ever be
redeemed. 115
The holding in Cashback Catalog Sales should not be
confined to payday loan transactions involving
catalog certificates. The holding should apply to
similarly disguised payday loan transactions. Take
for instance, payday loan transactions involving the
"leasing" of an appliance or "selling" of an
advertisement. 116 Companies that engage in these
transactions act much like regular payday lenders.
First, they advertise their business in the loan
section of yellow pages. Second, they take
post-dated checks from their customers. Third, they
distribute cash immediately to their customers.
Fourth, they agree not to cash their customers'
checks for two-weeks. Finally, they demand fees that
amount to triple-digit interest rates for their
services or merchandise.
Payday loans exceed interest rate caps in states
lacking laws regulating payday lending as well as
those states regulating the industry because
disguised payday loans carry triple-digit APRs. Two
facts support this conclusion. First, disguised
payday loans may carry an APR of 792% or more, 117
but state usury laws typically limit APRs to
double-digit interest rates. 118 Second, while
twenty-two states and the [*24] District of Columbia
regulate payday lending and allow triple-digit
interest rates, 119 only one of these states allows
fees amounting to an APR in excess of 792%, and the
majority require that APRs remain below 469%. 120
Given the outrageous APRs of payday lending schemes,
lawmakers should not rely on judicial decisions
alone to determine if future schemes 121 are covered
by consumer protection laws. 122 The burden on the
judicial system is already enormous. 123 Therefore,
efficiency dictates that state lawmakers enact
statutory provisions that broadly define "loans" or
"credit" and thereby strip payday lenders of any
legal [*25] defense for their disguised payday
loans. 124
In summary, payday lending superficially appears
grounded on a straightforward and seemingly
innocuous concept. Consumers sometimes need extra
cash to get by for a week or two, and check-cashers
have stepped in to meet this demand. They do so by
simply agreeing to hold onto the customer's personal
check until the customer's next payday. In exchange,
the borrower agrees to pay a fee larger than the
typical check-cashing fee associated with a check of
that size. 125 As evident by the rapid growth of the
payday loan industry, these fees have translated
into generous profits. 126 Accordingly, it is not
surprising that payday lenders have resisted
disclosing the APRs of their loans. As the next
section demonstrates, the APRs on payday loans far
exceed those allowed for any other form of personal
consumer credit. Payday lenders, therefore, possess
a strong economic incentive to avoid disclosing
their finance charges in a way that allows consumers
to compare the cost of one credit transaction to
another. The industry's creativity in characterizing
payday loans as anything but credit extensions stems
directly from this incentive. Unfortunately, the
industry's quest to protect its profits extends
beyond merely engaging in sham transactions. Part II
reveals the industry's desire to protect its profits
extends far beyond legal and ethical boundaries.
II. CRITICISMS OF THE PAYDAY LOAN INDUSTRY
The sham transactions discussed above represent
practices employed by payday lenders to deceive
regulators and evade consumer protection laws. This
section identifies payday lending practices that
deceive and exploit consumers by means that are
quintessentially unfair to consumers and also often
illegal. The practices include charging fees
amounting to triple-digit APRs, distorting
information relevant to assessing the cost of
credit, charging high fees to roll over payday
loans, refusing to honor representations that
consumers have the [*26] right to rescind at no
cost, seeking treble damages from customers in
default, and threatening delinquent customers with
criminal prosecution. Section A analyzes unfair and
unlawful payday loan practices occurring before or
during contract formation. Section B continues this
analysis with a focus on payday loan practices
occurring post contract formation.
A. Unfair and Unlawful Practices Before or At
Contract Formation
As explained below, the results of various studies
show that payday lenders charge enormous fees,
sometimes in violation of state law. 127 This
practice, coupled with other practices such as
seeking treble damages and criminal prosecution, 128
leads many critics to conclude that payday lenders
are nothing more than loan sharks or predatory
lenders exploiting vulnerable consumers. 129 The
Ohio Survey conducted by the author confirms these
conclusions. The survey results reveal that the
majority of lenders surveyed mislead consumers about
the cost of payday loans.
1. The Cost of Payday Lending: Triple-Digit Interest
Rates
Customers who obtain payday loans pay fees amounting
to effective APRs usually totaling several hundred
percent. 130 For [*27] example, in a 1999 survey of
230 payday lenders in twenty states, the Consumer
Federation of America (CFA) found lenders making
payday loans of $ 100 to $ 400 at interest rates of
390% to 871%. 131 In its 2001 survey, the CFA found
one-third of the 235 payday lenders surveyed charged
an APR greater than 500% for a fourteen-day, $ 100
loan. 132 The CFA reported an average APR of 470%
for all states surveyed for the same loan. 133
Currently, the maximum fee to allowed payday lenders
depends on the state law governing the transaction.
Four states - Idaho, New Hampshire, New Mexico, and
Wisconsin - have no interest rate or usury caps on
small loans. 134 Therefore, a licensed payday lender
and the consumer can contract at interest rates that
far exceed small loan caps. 135 The CFA's 2001
survey discovered an average APR of 504% in two
states lacking usury limits. 136
When it surveyed lenders in thirteen states where
payday lending is legal, the CFA uncovered an
average APR of 443%. 137 As of this writing,
twenty-nine states and the District of Columbia
expressly authorize payday lending, 138 and the
majority limit the size of the loan and the interest
rates or fees [*28] that may be charged. 139
According to the CFA, these state laws [*29] stem
from pro-industry bills. 140 Consequently, it should
not be surprising that some states that have
legalized payday lending have no maximum fee
limitations. 141 Of the states that limit fees and
loan amounts, fees for payday loans range from as
low as $ 5.50 on a $ 50 loan 142 to as high as $ 120
on a $ 1000 loan. 143 On the high end are Montana
and Wyoming, which cap allowable effective APRs at
650% and 780%, respectively. 144 On the low end are
Oklahoma and Texas, which limit allowable effective
APRs to 240% and 309%, respectively. 145
Currently, laws in nineteen states, Puerto Rico, and
the Virgin Islands either mandate small-loan
interest caps or make payday loans technically
illegal because such loans violate double-digit APR
limits. 146 The CFA's 2001 survey found an [*30]
average APR of 606% in six states prohibiting payday
loans through their usury limits. 147 Until
recently, Arkansas and North Carolina permitted
payday loans, but such loans were made illegal by
judicial opinion or legislative inaction. 148
The above laws and opinions are being ignored by
payday lenders offering "services" that are really
disguised payday loans 149 or by lenders partnering
with banks (i.e., through rent-a-bank partnerships)
to take advantage of a loophole in federal banking
law. 150
[*31] Payday lenders may circumvent state usury law
by partnering with banks located in states that
allow higher APR rate charges. 151 One surmises,
then, that where such partnerships exist, the bank
resides in a state with more favorable (i.e., higher
allowable) interest rate maximums than the state in
which the payday lender is located. 152 For
instance, Advance America charges an APR of 390% in
several states where it is operating without a
partnership with a national bank, but in Virginia,
where such a partnership exists, Advance America
charges an APR of 442% (thus evading Virginia's
usury limit of 36%). 153 The foregoing data
establish that lenders charge triple-digit interest
rates regardless of the state law governing the
jurisdiction where the consumers are located.
Because many payday lenders charge fees amounting to
triple-digit-interest rates irrespective of state
law, it appears that these lenders are violating
state law and not complying with the industry's
purported commitment to limit its fees to those
allowed by state and federal law. 154
[*32]
2. Ohio Survey Shows Lenders Fail to Provide Basic
Information
A recent survey conducted by the author reveals that
consumers learn about the triple-digit interest
rates charged by payday lenders only after signing
the payday loan contract. This phenomenon results
because payday lenders hide basic information. In
doing so, these lenders violate mandatory disclosure
requirements. 155 In the summer of 2001, the author
conducted the Ohio Survey, in which she surveyed
payday businesses located in Franklin County, Ohio.
The survey revealed the following lender practices:
refusing to provide customers with basic written
information about the payday loan transaction,
giving consumers false or misleading information
about the cost of credit, failing to advertise the
cost of credit using APRs, refusing to supply
customers with written disclosures prior to contract
consummation, claiming no credit check would be
conducted but doing so anyway without obtaining
consumer consent, including clauses in their loan
documents that appear to be illegal or
unconscionable, 156 [*33] representing that
consumers have the right to rescind the contract at
no cost, allowing consumers to roll over payday
loans in violation of state law, representing to
consumers that the lenders have the ability to
collect treble damages from defaulting consumers,
and intimidating consumers with the threat of
physical violence and criminal prosecution. 157 This
section of the Article analyzes the numerous
violations of state and federal law uncovered in the
Ohio Survey that occurred at the contract formation
level. Scant case law exists in the payday loan
context to support the author's analysis. The
lenders' activities, however, should be construed as
violations based on a plain meaning statutory
construction and based on the purpose of applicable
law.
Outlining the author's methodology in conducting the
Ohio Survey before discussing the specific findings
of the Ohio Survey and violations of applicable law
will provide context. The Ohio Survey investigated
payday lending stores located in Franklin County,
Ohio, which at the time of the survey had twenty-two
payday lenders with eighty-three stores. 158 The
majority (95%) of the stores are located in
Columbus, the fifteenth largest city in the United
States, 159 and the remaining stores are located in
suburbs surrounding Columbus. Because some of the
results of the Ohio Survey accord with national
[*34] surveys 160 and because the majority of the
nation's largest payday lenders were represented in
the Ohio Survey, 161 the results of the Ohio Survey
would likely be found in a survey conducted on a
national level. 162 The author, along with research
assistants, posing as potential customers, contacted
(by telephone and in person) one store location for
each of the twenty-two payday lenders in Franklin
County and made sure locations from each geographic
region of the county were represented in the survey.
163 The Ohio Survey tested the [*35] industry's
compliance with state and federal laws and
compliance with the industry's best practice list.
164 Data were collected during the following lending
stages: information gathering, contract
consummation, and contract rescission. The Ohio
Survey did not test for legal violations after a
customer's default. 165 The Appendix shows the
results of the Ohio Survey and enumerates, among
other things, which payday lenders refused to
provide information and which failed to make
required disclosures.
The reader may be surprised to discover that the
surveyors could not obtain basic written information
about payday loans from the majority of lenders
studied. While creditors generally have no legal
obligation to give potential customers brochures or
applications, 73% of the payday lenders surveyed
during the information-gathering stage did not have
brochures about payday loans available for potential
customers to peruse and 77% refused to allow the
surveyor to have a copy of the application to take
home and review. 166 Many simply stated, "I'll tell
you all you need to know." 167 Of those who refused
to [*36] provide an application, a few became
belligerent and made statements such as "it's
against company policy" 168 or "it's illegal for you
to take the application out of the store." 169 Even
after contract consummation, only 18% of the payday
lenders gave the customer a copy of his or her
signed application. 170 Obtaining a copy of the
payday loan application is important because most of
them contain contractual obligations that one may
not remember unless one has a photographic memory.
171 In summary, by refusing to provide basic written
information to potential customers, the payday
lender fits the profile of a predatory lender even
though it has no legal obligation to provide such
information. 172 Telling a potential customer, "I'll
[*37] tell you all you need to know," more likely
means, "I'll tell you what I want you to know."
a. Lenders Violate TILA's Disclosure Rules
Lending practices that attempt to limit the
consumer's knowledge about payday loans frustrate
the purpose of TILA. Its purpose is to "assure a
meaningful disclosure of credit terms so that the
consumer will be able to compare more readily the
various credit terms available to him and avoid the
uninformed use of credit." 173 The Ohio Survey
demonstrates that the majority of payday lending
practices frustrate the express purpose of TILA and
fail to comply with the industry's own pledge to
adhere to the requirements of TILA. 174
i. Lenders Fail to Disclose the Cost of Credit
TILA does not mandate that a creditor orally supply
information regarding the cost of credit; however,
if the creditor chooses to respond to a consumer's
oral inquiry about the cost of credit, the creditor
must give the consumer the APR. 175 If [*38] the APR
cannot be determined in advance, the creditor may
state an APR for a sample transaction. 176 As
explained in Part I.B.1 of this Article, the Federal
Reserve Board, on March 31, 2000, finalized
commentary to TILA which makes it clear that payday
loans equal credit transactions covered by TILA. 177
Therefore, payday lenders in the Ohio Survey should
have adhered to TILA's disclosure requirements when
they chose to respond to the consumer's oral
request. Yet in the Ohio Survey conducted during the
summer of 2001, members of the industry failed to
comply with a number of TILA's requirements,
including providing correct responses to oral
inquiries. 178
When Ohio payday lenders were asked during the
information-gathering stage to state the APR for a $
100 loan, only 32% of the payday lenders surveyed
disclosed the APR. 179 Ohio law allows a maximum fee
of $ 7.50 per every $ 50 borrowed. 180 Therefore,
the maximum finance charge for a $ 100 loan would be
$ 15.00, which amounts to an APR of 391% for a
two-week loan. Incredibly, 32% of the payday lenders
surveyed denied that there was an APR associated
with the loan while 18% claimed they did not know
the APR. 181 Roughly, 14% stated that the $ 15
finance charge was the APR, [*39] and one of the
twenty-two lenders answered evasively: "That doesn't
count because you don't have the money for a whole
year." 182 The results of the Ohio Survey resemble
those in the CFA's 2001 Rent-A-Bank Payday Lending
Report, where only 21% of payday lenders in
twenty-six states verbally disclosed an APR in
response to a customer's inquiry. 183 In the CFA's
2000 Show Me the Money report, only 37% of payday
lenders quoted even nominally correct APRs when
asked by customers over the telephone. 184
To comply with TILA, payday lenders could have
easily found out the APR by simply putting the
appropriate figures into their computer programs.
185 Several facts support this conclusion. First,
each payday lender in the Ohio Survey charged the
maximum fee allowed by state law and lent money in
specified increments. 186 Therefore, the lenders had
a finite, manageable number of possible transactions
for which to determine the APR. 187 Several other
lenders issued loans in $ 50 increments only. 188
Moreover, given that most lenders claim not to
perform credit checks on the borrowers, 189 the
lenders would have no reason to adjust the preset
APRs following the initial credit application.
Finally, because most of the lenders posted fee
schedules for loans of various denominations, 190
the APRs could have easily been posted along with
the finance charge fees. Payday lenders contend that
having to disclose the APR is misleading, 191 but
TILA mandates [*40] that lenders disclose the cost
of credit using an APR so that consumers can do
comparison shopping. 192 A consumer who has a basic
understanding of APRs and who has the option of
obtaining a cash advance using a credit card will
readily recognize that the APR for a payday loan is
astronomically higher than the APR charged for a
credit card's cash advance. 193 By giving evasive
answers and denying the existence of or claiming
lack of knowledge about the APR, the payday lenders
in the Ohio Survey not only failed to comply with
TILA, but frustrated its primary purpose of
providing consumers with information relevant to
making an informed decision. 194
ii. Lenders Fail to Provide the APR
In addition to violating the disclosure requirements
for oral inquiries, the majority of the Ohio payday
lenders violated TILA's advertising requirements. As
stated previously, in the businesses surveyed, most
lenders (nineteen out of twenty-two) had some type
of fee schedule (posted on either a sign on the wall
or on a placard on the teller's window); 195 yet 84%
(sixteen out of nineteen) had fee schedules that
failed to disclose the APR for each loan amount. 196
TILA provides that if a creditor advertises the
finance charge, the cost of credit must be stated
"as an annual percentage rate, (using that term)."
197
[*41] To prove a violation of this provision, the
Federal Trade Commission (FTC) would have to show
that the fee schedules are advertisements and that
the fees are finance charges. 198 TILA's Regulation
Z defines an advertisement as "a commercial message
in any medium that promotes, directly or indirectly,
a credit transaction." 199 According to the Federal
Reserve Board's Official Staff Commentary, a message
includes "visual, oral or in print media." 200 A few
payday loan outlets surveyed had placards that
consisted of nothing more than the words "loan fees"
followed by, "$ 50=$ 57.50, $ 100=$ 115, ... $ 500=$
575." 201 Two lenders had signs that provided the
origination fee and the interest on the principal
(for example, $ 5.00 origination fee, $ 2.50
interest on $ 50). 202 Some of the stores had signs
or placards containing three columns exactly like or
similar to the following: 203
<WPTABLE> Amount You Want BackFee TotalAmount of
Your Check $ 50 $ 7.50 $ 57.50 $ 100$ 15.00$ 115.00
$ 500$ 75.00$ 575.00</WPTABLE> All of the
aforementioned fee-schedule formats constitute
advertisements because they are commercial messages
- visual media - that promote directly or indirectly
the payday loan, a [*42] credit transaction. 204
TILA's advertising provision applies to the
advertisement of a finance charge, which is "the
cost of consumer credit as a dollar amount." 205 A
finance charge "includes any charge payable directly
or indirectly by the consumer and imposed directly
or indirectly by the creditor as an incident to or a
condition of the extension of credit." 206 No matter
which fee-schedule format a payday lender uses, the
posted fees represent "finance charges" because they
are the cost of the payday loans stated in dollar
amounts. All but three of the payday lenders studied
failed to post the APRs along with their finance
charges, thus violating TILA. 207 One obvious reason
why most of the payday lenders did not post the APR
is that they do not want the consumer to realize the
true cost of the loan. Disclosing the cost of credit
as $ 15.00 does not appear to be a costly deal in
comparison to an APR of 391% for a $ 100 loan. Fear
of losing business, however, is not an excuse for
failing to comply with the advertising requirements
of TILA.
iii. Lenders Refuse to Provide Disclosures Prior to
Contracting
Besides making truthful advertisements, payday
lenders have a duty to make TILA disclosures
available in writing to the consumer prior to actual
contract consummation. 208 As [*43] previously
established, creditors must disclose to consumers
the cost of credit as a dollar amount - the finance
charge - and as an APR. 209 The timing of these
disclosures is critically important if the purposes
of TILA are to be fulfilled. TILA's section
226.17(a) of Regulation Z provides that "the
creditor shall make the disclosures required by this
subpart clearly and conspicuously in writing, in a
form that the consumer may keep." 210 Section
226.17(b) subsequently provides that "the creditor
shall make disclosures before the consummation of
the transaction." 211
In Polk v. Crown Auto, Inc., the United States Court
of Appeals for the Fourth Circuit agreed with the
plaintiff-consumer that the defendant-car dealer
violated the timing disclosure requirements of TILA
when it did not give the disclosures in a form that
the plaintiff could keep until a few minutes after
he had signed a contract purchasing a truck. 212
Prior to consummating the purchase transaction, the
car dealer explained the credit terms to the
consumer but did not disclose the terms in written
form until after both parties had signed the
contract and the consumer was given a copy of it.
213 The defendant wanted the court to adopt an
interpretation that the creditor had complied with
TILA so long as it had, before consummation, made
the disclosures in some form, including orally, and
had later given the consumer a copy of the
disclosures in writing. 214 The court disagreed
based on a plain meaning and legislative intent
interpretation:
On balance, we believe that the plain meaning of the
regulation must be understood to be that written
disclosure in the form specified in subpart (a) must
be provided to the consumer at the time specified in
subpart (b). That is, Crown Auto was required to
make the disclosures to Polk in writing, in a form
that he could keep, before consummation of the
transaction.
Not only are we satisfied that this is the plain
meaning of the provision, but this interpretation
comports with Congress' intent to require
"meaningful disclosure of credit terms so that the
consumer will be able to compare more readily the
various credit terms [*44] available to him." 215
The Polk decision has been hotly debated. Some
believe it was incorrectly decided. 216 Despite
protest, the Federal Reserve Board has declined to
modify or overrule section 226.17 of Regulation Z.
217 Moreover, Polk has been followed by several
courts. 218
The Ohio Survey reveals an industry-wide practice of
refusing to provide consumers with a written copy of
the required disclosures prior to contract
consummation. Admittedly, every payday lender
disclosed the APR in the written contract. 219 But
when the research assistants asked the loan clerks
to allow them to take the contracts and review them
prior to signing, 77% (seventeen of twenty-two) of
the payday loan clerks surveyed would not allow the
consumer to take the contract. 220 Some clerks even
held onto the corner of the written contract while
the research assistants were reviewing it prior to
signing. Such an act would be insufficient for TILA
purposes because "courts that have considered the
[*45] issue have uniformly concluded that merely
showing the consumer the disclosures in a contract
before he or she signs the contract is insufficient;
the consumer must be given a copy of the disclosures
before signing the contract." 221 Additionally, TILA
does not require the consumer to request the written
disclosures before execution; the creditor bears the
burden of providing the disclosures prior to
contract consummation. 222 TILA "reflects a
transition in congressional policy from a philosophy
of "Let the buyer beware' to one of "Let the seller
disclose.'" 223 Consequently, the Ohio payday
lenders' practice of contemporaneously providing
written disclosures at the time of contract
consummation violates TILA. 224
iv. Lenders Violate Their Own "Best Practice" of
Complying with TILA
The Ohio Survey uncovered three TILA violations:
failure to provide the APR in response to oral
inquiries about the cost of the loan, 225 failure to
provide the APR in payday loan advertisements, 226
and failure to provide the consumer with written
disclosures prior to contract consummation. 227
Despite the lack of an economic incentive for TILA
compliance, payday lenders purport a commitment to
complying with the law and affording consumers some
level of protection. In a strategic move to combat
further regulation, the Community Financial Services
Association of America (CFSA), the newly-formed
trade association for the industry, 228 announced in
2000 a list of ten best practices that its members
should follow. 229 Shortly [*46] thereafter, the
list was amended and an eleventh best practice was
added to "reflect CFSA's responsiveness to the
emerging concerns of policy makers as well as our
commitment to providing substantive consumer
protections and ensuring the long-term success of
the industry." 230
Specifically, the CFSA professes a commitment to
"comply with the disclosure requirements of the
State in which the payday advance office is located
and with Federal disclosure requirements including
the Federal Truth in Lending Act." 231 When asked to
state the APR for a $ 100 loan in the Ohio Survey,
however, 68% of the payday lenders violated TILA by
failing to disclose the APR. 232 Yet, a consumer in
desperate need of a payday loan is not likely to ask
for the APR of the loan. Moreover, a consumer who
later complains about the lack of disclosure will
have great difficulty proving at trial the content
of any oral recitation by the lender of a different
APR. 233 Consequently, payday lenders lack any
incentive to comply with TILA's requirement for a
response to oral APR inquiries or to comply with the
best practice of full disclosure.
In addition to lacking an incentive to comply with
TILA's disclosure requirements for oral inquiries, a
majority of payday lenders have no incentive to
comply with TILA's advertising requirements. When it
first announced its best practices list, the
industry pledged to comply with TILA as a guide for
truthful advertising. 234 Only 16% (three out of
nineteen) of the lenders surveyed, however, posted
fee schedules stating the [*47] APR for each loan
amount. The most obvious reason for this
noncompliance is that the lenders do not want the
consumer to realize the amount of the finance
charges. Continued noncompliance with TILA's
advertising requirements remains likely because
payday lenders fear losing business if their
advertisements disclose the APR. Further, no private
right of action exists for a creditor's violation of
TILA's advertising requirements 235 and the FTC does
not have the resources to pursue the numerous
violators. 236 Thus, no economic incentives exist to
spur payday lenders to advertise truthfully.
As with TILA's advertising requirements, current
laws fail to motivate payday lenders to comply with
TILA's timing-of-disclosure requirements. As
discussed earlier, a majority (77%) of the Ohio
lenders surveyed refused to provide the customer
with a copy of the contract containing TILA
disclosures prior to contract-consummation. 237 This
widespread practice is consis-tent with a larger
industry pattern of keeping the consumers uninformed
about the true cost of payday loans. 238
Consequently, consumers cannot obtain full
disclosure about [*48] the cost of credit until the
contract is consummated. Consumers brave enough to
sue lenders for TILA violations face difficulty
obtaining lawyers and receiving a compensatory award
because of a growing trend among payday lenders of
including contract provisions mandating that all
claims against the lenders be arbitrated and, in
some instances, preventing the consumer from filing
class action suits. 239 Nine of the twenty-two
payday lender contracts obtained in the Ohio Survey
contained arbitration clauses. 240 Of those nine
[*49] contracts, five included clauses waiving the
consumer's ability to file class actions, three
included clauses shifting the arbitration fees to
the consumer in the event the lender prevails, three
contained clauses allowing the arbitrator to decide
who should bear the costs of arbitration, and four
granted the arbitrator authority to award attorney's
fees to the prevailing party. 241 Given the payday
lenders' pattern of noncompliance with several TILA
requirements and their inclusion of the arbitration
clauses, 242 payday lenders lack an economic
incentive to adhere to TILA's timing-of-disclosure
requirements.
b. Lender Deception: The Customer's Purported Right
to Rescind at No Cost
The Ohio payday lenders add to their predatory image
by falsely representing that consumers have the
option to rescind payday loans. CFSA members claim
that they will follow the best practice of allowing
a customer to rescind a payday loan at no cost if
rescission is sought by the close of the business
day following the initial transaction. 243 Many
payday lenders display posters at their outlets that
indicate they are members of the CFSA and list all
of the best practices, including the practice of
permitting cost-free rescissions. 244 The Ohio
Survey tested compliance with this best practice and
discovered only 50% of the CFSA members authorized a
cost-free rescission when the customer requested
one. 245
[*50] Falsely representing that consumers can make
cost-free rescissions constitutes a deceptive act in
violation of federal and state laws aimed at
preventing deceptive acts. Section 5 of the Federal
Trade Commission Act (FTC Act) authorizes the FTC to
regulate conduct which prohibits "unfair or
deceptive acts or practices in or affecting
commerce." 246 Under the FTC Act, "commerce" means a
company's course of business, 247 and therefore
would include payday loan businesses. 248
The FTC possesses "considerable latitude" in
determining what constitutes an unfair or deceptive
act. 249 The FTC's 1983 Policy Statement on
Deception defines a deceptive practice as "a
representation, omission or practice that is likely
to mislead the consumer acting reasonably in the
circumstances, to the consumer's detriment." 250
Representing that cost-free [*51] rescissions can be
made likely misleads reasonable consumers to their
detriment because they might erroneously believe
they can back out of a payday loan if they later
decide it was not the right solution for dealing
with their financial crisis and because the
consumers who are not permitted to rescind will be
unable to recover the fee.
In the FTC's first action against payday lenders,
251 Consumer Money Markets, Inc., Continental Direct
Services, Inc., and several other connected entities
falsely represented that consumers would receive a
credit line, including cash advance privileges, of
thousands of dollars if they paid a membership fee
ranging from $ 149 to $ 169. 252 After paying the
fees, consumers discovered that they could only use
the credit line to buy items from Consumer Money's
catalog or to obtain payday loans at interest rates
of up to 360%. 253 The FTC alleged that this scheme
amounted to deceptive acts or practices in violation
of section 5(a) of the FTC Act. 254 Although this
case settled, the allegations suggest that, like
Consumer Money, half of the payday lenders in the
Ohio Survey engage in deceptive acts by falsely
representing that they allow consumers to make
cost-free rescissions of payday loans. 255
[*52] Payday lenders might maintain that a mere
failure to perform a contractual promise gives rise
only to a breach-of-contract claim, not a deceptive
act claim under state or federal law. 256 If the
actor had no intention of performing when the
promise was made, however, that failure to perform
is a deceptive act, 257 and intent not to perform
may be inferred from the circumstances, including
the actor's subsequent conduct. 258 In Mapp v.
Toyota World, the plaintiff alleged that the
defendant committed an unfair and deceptive act
under Georgia law when the defendant led her to
believe that she could rescind an agreement to
purchase an automobile. 259 In ruling on the
sufficiency of the evidence supporting a jury
verdict in favor of the plaintiff, the court stated
that "the jury could reasonably find that defendant
induced plaintiff to purchase the Ford Escort by
promising her that she could [*53] return the car if
she was not satisfied with it and that defendant had
no intention of allowing plaintiff to return the car
when this promise was made." 260 The court found
that the plaintiff showed more than a breach of
promise but "a fraudulent scheme, i.e., a contract
induced by the defendant's promise to allow
rescission of the contract by plaintiff, which
promise defendant never intended to keep." 261
Similarly, the court in Orkin Exterminating Co. v.
FTC, held that a creditor's practice of breaching
form contracts constitutes an unfair trade practice
under the FTC Act. 262 In that case, Orkin, an
exterminator, entered into "lifetime" contracts with
over 200,000 customers to provide them extermination
services at annual fixed rates. 263 Over the years,
however, Orkin decided that these fixed-rate
contracts jeopardized its profitability and
unilaterally raised the rates. 264 In upholding the
FTC's decision that Orkin committed an unfair trade
practice, the court rejected Orkin's argument that
Orkin merely breached a contract provision and held
that Orkin's practice represented a breach of over
200,000 contracts. 265 The court found that whether
or not Orkin intended to deceive its customers was
irrelevant because a practice in violation of the
FTC Act "may be unfair without being deceptive." 266
Like Orkin, many of the lenders in the Ohio Survey
represent that consumers have the right to rescind
the payday loan deal but refuse to allow them to do
so. 267 This is an unfair practice in violation of
the FTC Act, and a deceptive practice if, in
reality, payday lenders have no intention of
allowing rescissions. Therefore, such a
representation should constitute an unfair or
deceptive act under federal and state law.
Currently, payday lenders have no incentive to
refrain from falsely representing the ability of
customers to rescind. Until the Ohio Survey, no one
knew about the large percentage [*54] of
noncompliance with the best practice of allowing
cost-free rescissions. 268 Moreover, except for
Colorado and North Dakota, no state or federal law
requires payday lenders to permit cost-free
rescissions. 269 Consequently, except in those
states, payday lenders are not breaking any express
law when denying rescissions. While CFSA members are
ostensibly committed to following the best practice
of permitting cost-free rescissions, no economic
incentive exists for payday lenders to follow this
practice because permitting rescissions limits the
payday lenders' ability to generate significant
revenue from consumers who get caught in the cycle
of indebtedness.
Given that half of the CFSA members in the Ohio
Survey did not allow cost-free rescissions and given
that they failed to comply with other laws
previously discussed, 270 the industry's best
practice commitment may just be a smoke screen
designed to convince legislators that the industry
does not need additional regulation. Like the Ohio
Survey, other surveys of the industry show that
payday lenders do not disclose the cost of credit.
271 Accordingly, the refusal to make required [*55]
disclosures reflects a nationwide practice. While
payday loan customers may be able to effectively
challenge these pre-contract payday lending
practices under a plethora of state and federal
consumer protection laws, many states' laws fail to
adequately protect consumers from post-consummation
practices that can be characterized as nothing less
than unconscionable.
B. Egregious Practices Post-Consummation
This section differs from the previous one in that
it analyzes payday lending practices occurring
post-consummation. These practices may result in the
greatest harm to the consumer. At contract
formation, a predatory payday lender takes the first
bite at the customer's wallet. After contract
consummation, however, the lender may devour the
customer's money through the use of rollovers (the
collection of fees to extend the loan's due date),
and through the use of unfair collection practices
(including the collection of treble damages).
1. The Debt Treadmill: Rollovers
Recognizing that some consumers become payday loan
customers even though they should not, members of
the CFSA purport to adopt the best practices of
limiting rollovers and encouraging consumer
responsibility so that consumers will use payday
loans only as a solution to a short-term financial
crisis. 272 In states that expressly prohibit
rollovers, industry members purport to disallow
rollovers; in the remaining states, members purport
to limit rollovers to the lesser of four or the
state law limitation. 273 A casual observer may
think the payday loan industry should be commended
for recognizing that payday loans are not right for
consumers in the throes of long-term debt problems.
But consider again the case of Leticia Ortega who
obtained a $ 300 loan from National Money [*56]
Service. 274 Assuming National Money Service is a
CFSA member, it should have informed Ms. Ortega that
the payday loan should only be used to cover a
short-term financial crisis and should have limited
her to only four rollovers. Rather than taking $ 90
from her bank account every two weeks for almost
year, National Money Service should have extracted
from Ms. Ortega $ 450 (the initial $ 90 loan fee
plus $ 360 in rollover fees), not $ 1800.
This section scrutinizes the rollover practice and
demonstrates how payday lenders earn generous
revenues even when being "kind" enough to limit
rollovers. 275 It also explains why payday lenders
have no real incentive to foster consumer
responsibility or limit rollovers in the absence of
state law. First, state laws currently fail to
address all the various forms rollovers may take.
Second, repeat business constitutes a major
component of the industry's revenue. Consequently,
states limiting or prohibiting rollovers should
amend their statutes to encompass the various
rollover manifestations and thereby hold the
industry to its purported commitment of encouraging
consumer responsibility and limiting rollovers.
a. Rollovers Defined
Many, if not most, payday loan customers lack
sufficient funds to pay off the entire indebtedness
by the loan's due date and therefore have to roll
over the loan. 276 A "rollover" normally means a
customer's payment of a fee to extend the payday
loan's due date for another two weeks. 277 Ms.
Ortega's experience represents a straightforward
rollover. As explained later, rollovers should be
defined more broadly to encompass not only the
straightforward practice of paying a renewal fee
[*57] but also the practice of refinancing a loan by
taking out a "new loan" from the same payday lender
to pay off the "old loan" with the proceeds from the
new. 278 An example of a refinancing loan is when a
customer who took out a $ 115 loan two weeks ago
gives the lender a new postdated check either for $
130 (the original $ 115 loan plus a $ 15 fee) or for
$ 100 (if the fee must be paid in cash). 279 The
definition of rollover should also include borrowing
from Peter and paying off Paul, 280 - that is,
taking out a new loan from a different/second lender
to pay off an outstanding loan previously obtained
from the first lender.
b. Many Customers Roll Over Payday Loans
No matter what form a rollover takes, the results
are the same: The customer steps onto the payday
loan debt treadmill by making a stream of
interest-only payments without reducing the
principal and without obtaining additional cash. 281
Evidence of the debt treadmill may be found in
studies conducted by state regulators and industry
analysts. In a 1999 study, the Illinois Department
of Financial Institutions found that the one-time
payday loan customer represented the exception and
found customers held an average of thirteen
contracts. 282 Illinois also found that the average
payday loan customer remains a customer for at least
six months and pays an average APR of 533%. 283
Illinois's findings about rollovers were similar to
findings made by regulators and industry analysts in
other states. In 1999, the Indiana Department of
Financial Institutions reviewed 54,508 payday loans
and found that 77% of existing [*58] loans were
rollovers with the average customer rolling over ten
times. 284 The average loan amount was $ 165 and the
average APR was 499%. 285 In a 2000 survey, the Iowa
Division of Banking found an average of 12.5 loans
per year per customer, an average loan of $ 239.23,
and an average APR of 342.10%. 286 Forty-eight
percent of the customers held at least twelve loans
in the preceding twelve months, and 11.5% held more
than twenty-five. 287 The Colorado Public Research
Interest Group found that the average APR on a loan
in that state was 451.7%, 288 and Colorado
regulators reported that payday loans were
refinanced "as many as thirteen or more" times. 289
In 1999, the North Carolina Office of the
Commissioner of Banks' payday lending report
indicated that 38.29% of customers studied
transacted business with the same payday lender nine
or more times and 14.06% did so nineteen or more
times. 290 Although criticized for underestimating
the number of rollers, the Wisconsin Department of
Financial Institutions analyzed 3678 loans and found
in its 2001 survey that the average loan and APR
were $ 246 and 542%, respectively, and that 63% of
the loans were rolled over once or twice and 38%
were rolled over "more than three times in a row."
291 One borrower in the [*59] Wisconsin survey
rolled over a payday loan thirty times in one year.
292 The foregoing data strongly suggests that,
although the frequency of rollovers may vary, the
majority of payday loan customers roll over payday
loans. Consequently, despite the industry's
representations, payday loans are not a quick fix to
a problem that can be cured in two weeks - the
initial term of the payday loan.
Besides the data on the frequency of rollovers,
insight into the debt treadmill may be gleaned from
several sources. First, the payday loan business
model leads to the treadmill because it requires
two-week terms (even though most payday loan
statutes authorize one-month terms), 293 it
prohibits partial payments (so that the loans are
nonamortizing), and it requires payment of rollover
fees to prevent a default. Moreover, recall the
discussion showing that the average payday loan
customer earns only low-to-moderate income and,
therefore, does not have sufficient disposable
income to service debt. 294 Further insight into the
dynamics-of-debt treadmill exists in an
ability-to-repay chart prepared by Senator Joseph
Lieberman's staff for a 1999 payday lending forum.
295 The chart computes the amount of income
remaining after paying necessary expenses and uses a
two-week payroll period because it is the average
term for a payday loan. 296 Assuming a payday loan
customer earns $ 1138 297 every two weeks and owns
an outstanding $ 168 loan, she will have a deficit
of $ 34 if she pays back the loan in full on time.
298 The loan amount derives from data available at
[*60] the time of the forum about the average payday
loan amount. 299 If she instead earns $ 847, 300 a
more realistic amount, 301 she will have a deficit
of $ 196 if she pays back the loan in full on time.
302 Observe that, regardless of income, the consumer
cannot repay the loan in full, as required by the
contract, and must roll over or go without
essentials in order to pay the loan by its original
due date. When one takes into account the repayment
ability chart, the payday loan business model, the
average income data, and the rollover frequency
data, one may reasonably conclude that the majority
of customers will have to roll over their payday
loans.
Note that the rollover data only identify rollovers
by customers using the same lender and do not show
those that use multiple payday lenders - "the
"borrow from Peter to pay Paul' phenomenon." 303
While the Ohio Survey could not accurately test the
extent to which consumers roll over payday loans
using multiple payday lenders, other surveys
indicate that it happens frequently. 304 Of the four
research assistants involved in the contract
consummation stage of the Ohio Survey, all obtained
at least two loans in less than two [*61] hours. 305
Because the majority (twenty out of twenty-two) of
the payday lenders used the services of Tele-Track,
a credit reporting agency for sub-prime borrowers,
306 the lenders knew when a research assistant had
at least one outstanding loan. The use of Tele-Track
was a surprising discovery because payday lenders
usually advertise that they do not perform credit
checks. 307 In the study, after receiving a loan
application and proper documentation, the payday
lenders that subscribed to Tele-Track contacted
Tele-Track by telephone and, based on the
information received, either granted or denied the
payday loan. 308 The information that Tele-Track
provides to payday [*62] lenders meets the Fair
Credit Reporting Act's definition of a "consumer
report" because it aids a payday lender in deciding
whether to extend credit to a consumer for personal
use. 309 Further, Tele-Track's self-description
leaves little doubt that it is a consumer-reporting
agency. 310 One lender told a research assistant
that it used Tele-Track to determine if a customer
had any existing loans with that particular lender
and to make sure the customer had not defaulted on
any previous payday loans with any lender. 311
[*63] One research assistant obtained a total of
nine loans in three days. 312 Most of the subsequent
lenders asked why the researcher needed another loan
so soon after the previous one. 313 In response, the
research assistant gave various answers such as "The
loan I got yesterday wasn't large enough," "My
paycheck wasn't big enough," and "I lost money
gambling last night." 314 Even though Tele-Track
informed these lenders about existing payday loans,
most granted the loans. 315 With statements such as
"It's none of my business," some loan clerks ignored
signs that a research assistant could be a consumer
in grave financial trouble. 316 As discussed later
in Part II.B.1.e., ignoring these warning signs
violates the industry's purported commitment to
encouraging consumer responsibility. After the ninth
loan, the research assistant went to a tenth lender,
but this lender refused to lend him money. 317 The
lender told the research assistant that he had been
"red-flagged" because of his excessive loan
activity. 318 Only two weeks later, the same
research assistant obtained two more loans from
different lenders. 319 Based on these survey
results, it is clear that a customer can obtain more
than one payday loan from different lenders and that
almost all lenders possess knowledge of the
customer's loan activity. Therefore, lawmakers
should expand the definition of rollovers to prevent
[*64] consumers from staying on the treadmill of
indebtedness by using multiple lenders to obtain
loans.
c. Current State Law Fails to Address the Rollover
Phenomenon
The majority of states that legalize payday lending
keep consumers off the payday loan treadmill by
prohibiting or limiting rollovers through the same
lenders or other lenders. 320 Kentucky bans payday
lenders from charging a fee to "renew, roll over, or
otherwise consolidate" payday loans. 321
Additionally, Kentucky imposes a duty on payday
lenders to question potential customers about any
outstanding payday loans and to deny a loan to
anyone having an outstanding loan with another
lender. 322 Although Kentucky prohibits rollovers,
it does allow lenders to issue second loans to their
own customers as long as the combination of the
loans does not exceed $ 500. 323 Florida law goes
one step further and requires payday lenders to
verify the existence or nonexistence of a payday
loan by accessing the database managed by Florida's
Department of Banking and Finance, which shows all
outstanding payday loans. 324 Some states prohibit
rollovers but do not impose on lenders a duty to
inquire so as to prevent [*65] consumers from
obtaining multiple loans with different lenders. 325
In these states, a lender can issue consumers up to
two loans so long as they do not exceed the state's
aggregate loan amount. 326
Instead of banning rollovers, the remaining states
limit rollovers, require a warning in the payday
loan contract informing the consumer that rollovers
will raise the cost of the original loan, or both.
327 For example, in Colorado, payday lenders must
include the following statement as a part of a
warning in all contracts: "RENEWING THE DEFERRED
DEPOSIT LOAN RATHER THAN PAYING THE DEBT IN FULL
WILL REQUIRE ADDITIONAL FINANCE CHARGES." 328 In
addition, a lender may allow customers to roll over
a loan only one time and charge customers a rollover
fee equal to the original loan fee. 329 Colorado
only permits "refinancing" if the lender's finance
charge is lower than the original loan fee. 330
Most state statutes prohibiting or limiting
rollovers, however, fail to take into account the
determination of payday lenders to circumvent the
law and the capabilities of current [*66] technology
to aid them in this endeavor. For instance, in Iowa
and other states that prohibit rollovers but allow a
customer to have two loans with the same lender, 331
lenders could claim technical compliance with the
state law prohibition against rollovers while
allowing consumers to continually roll an existing
loan into a new loan as long as the lender does not
exceed the maximum loan amount. 332 This possible
end-run around the rollover prohibition prompted the
Iowa Division of Banking to issue an interpretive
bulletin informing lenders that the prohibition on
rollovers means that they cannot issue a new loan to
a consumer until at least one day after payment of
the previous loan. 333 Given that the Iowa Division
of Banking found, in its December 2000 report on
payday lenders, that the average customer had 12.5
loans per year, the effectiveness of the bulletin is
questionable. 334 Unlike Iowa, other states have not
even tried to clarify the interrelationship between
statutes that prohibit rollovers and statutes that
allow multiple outstanding loans. Therefore, payday
lenders in these states may practice rollovers even
where it is technically illegal.
In addition to leaving legal loopholes for payday
lenders to exploit, some state statutes do not
adequately define the prohibited conduct. In a
complaint filed recently against ACE Cash Express
(ACE), 335 Colorado Attorney General Ken Salazar
alleged numerous violations of Colorado's payday
lending [*67] law. 336 Colorado accuses ACE of
violating section 5-3.1-108(1), which provides that
"[a] deferred deposit loan" 337 "shall not be
renewed more than once." 338 The payday loan statute
does not define the term "renewed," and the attorney
general's complaint does not describe factually how
ACE's renewals take place. 339 One Colorado
resident, Cathee Jones, did not technically "renew"
a $ 300 loan that she obtained from Colorado Pay Day
Loans Inc., but she wound up "paying back the loan
and immediately taking out a new loan for the same
amount - eight times." 340 Consequently, ACE could
argue that whatever it is doing, it is not bound by
Colorado's prohibition against renewals. 341
Compare Colorado to Ohio. In Ohio, a licensed
check-cashing business cannot "make a loan to a
borrower if there exists an outstanding loan between
the check-cashing business and that borrower and if
the outstanding loan was made pursuant to" Ohio's
check-cashing loan law. 342 The legislative history
states that the "bill prohibits the "rolling' of
loans, also referred to as "flipping' when a loan
operator issues a loan to [*68] retire a previous
loan made by the same operator to circumvent the
maximum time limit." 343 The statute, however, does
not address rolling that takes the form of paying a
renewal fee to extend the life of the loan. 344
Also, Ohio and Colorado are evidently seeking to
prevent rollovers, but their statutes describe the
prohibited conduct differently. 345 A clever payday
lender can arrange the transaction in such a way as
to technically fall outside the definition of the
applicable statute. For example, one payday lender
in the Ohio Survey stated that if the customer could
not repay a $ 50 loan by its original due date, the
customer could pay a fee of $ 2.50 every two days to
keep from defaulting on the loan. This clearly
constitutes a renewal fee but Ohio's statute does
not expressly prohibit this practice. 346
Nevertheless, the lender may have violated Ohio's
check-cashing loan law which limits "interest at a
rate of five per cent per month" 347 and which
states that the lender may not "collect, or receive,
directly or indirectly, any additional fees or
charges in connection with a loan, other than fees
and charges permitted." 348 Because the legislative
history expresses a legislative intent to prohibit
"rolling," 349 the statute should be amended to
expressly prohibit rollovers, which take the form of
paying a renewal fee to extend the loan's due date.
Assuming that a lender's renewal fees violate Ohio's
check-cashing loan law, state lawmakers need to
amend the statutes to limit or prohibit rollovers to
reach rollovers involving multiple payday lenders.
Any proper review of state statutes should ask
whether lawmakers in states like Ohio should amend
their statutes that regulate rollovers to prevent a
consumer from using multiple lenders to keep a loan
afloat. Support for such a statutory [*69] expansion
may be found in a state's legislative history. In
Ohio, the legislature expressed an intent to
prohibit rollovers. 350 Implicit in this express
intent is the legislature's recognition that
consumers need to be protected from perpetual
indebtedness to payday loan companies. The payday
loan industry's best practices list provides another
basis for regulating rollovers using multiple
lenders. 351 The industry claims to recognize the
need to curb perpetual indebtedness in its best
practices list, its response to the concerns of
lawmakers and its "commitment to providing
substantive consumer protections and ensuring the
long-term success of the industry." 352 Payday
lenders should therefore be required to comply with
a well drafted law that limits or prohibits
rollovers.
d. Rollover Business: Payday Lenders Are Blinded by
Dollar Signs
While the industry claims it is committed to
limiting rollovers and informing consumers of the
occasional use of payday loans for a short-term
financial crisis, data show that repeat transactions
generate a majority of a payday lender's revenue.
Data from North Carolina show that during 1999,
22.39% of the roughly 420,000 payday loan customers
used a single company only once or twice while
42.41% of the customers transacted with the same
payday lender nine or more times and 14.06% did so
nineteen or more times. 353 These 420,000 customers
generated 2,910,366 payday loan transactions for
only 142 lenders. 354 Using this North Carolina
data, one financial analyst demonstrated that
high-frequency customers generate a disproportionate
amount of payday lending revenue. 355 Customers who
used payday loan [*70] transactions eighteen or more
times comprised only 16% of the 420,000 customers
but generated 36% of the payday lending revenue in
North Carolina. 356 In contrast, 13% of the 420,000
customers who used the transaction only one time
generated less than 2% of the revenue. 357 Clearly,
one-time users contribute little to the
profitability of the North Carolina payday loan
industry.
The same results probably hold true for the industry
at large, particularly since two very large payday
loan companies, Dollar Financial and ACE, withdrew
their memberships from the CFSA because they did not
want to comply with the best practice standard for
rollovers. 358 A few months after Dollar and ACE
withdrew their memberships, Eagle National Bank in
partnership with Dollar Financial and Goleta
National Bank in partnership with ACE announced that
they will both require their payday lenders to limit
customers to three rollovers. 359 Critics of the
industry assert, however, that payday lenders may
easily circumvent this self-policing measure by
"labeling rollovers as "new' loans." 360
The industry alleges that the risk of default is
high and therefore justifies its exorbitant fees,
361 but because the rollover [*71] practice is part
of its business model, the risk of losing capital
decreases over time. The payday loan business model
requires two-week terms even though most payday loan
statutes authorize one-month terms. 362 It also
prohibits partial payments so that the loans are
nonamortizing and requires rollovers so that the
customer can keep from totally defaulting on the
loan. 363 Again, consider how this business model
works in the example of Leticia Ortega and the
thousands like her. 364 She still owed National
Money Service $ 300 even though she had paid $ 1800
in rollover fees, which were deducted from her bank
account every two weeks by National Money Service.
Ms. Ortega's case shows how the lender's risk of
losing capital actually decreases, and how the
lender is paid substantially more than the principal
borrowed. 365 For many lenders, the business model
includes a fourth component of threatening and
pursuing criminal prosecution, which dramatically
increases the lender's ability to collect rollover
fees. 366 As discussed in Part II.B.2.d., because
many payday lenders threaten customers with criminal
prosecution for writing bad checks and because it is
commonly known that writing a bad check is a crime,
payday lenders have a powerful tool to successfully
intimidate defaulting customers into paying rollover
fees. Consequently, through these two practices,
lenders greatly decrease the risk of losing capital.
Finally, the risk of losing capital cannot be that
great when one recognizes that lenders [*72] like
Check "n Go are advertising that if a national bank
partners with it, the bank may receive a 20% return
on equity. 367 Based on the foregoing, one has to
doubt the industry's pledge to limit rollovers.
e. Consumer Responsibility
Related to the discussion of rollover practices is
the concept of consumer responsibility. On the one
hand, prohibiting rollovers constitutes paternalism
and consumers should bear the responsibility for
determining how much debt they are willing to accept
and how they plan to repay it. On the other hand,
the horror stories of huge debts justify such a
prohibition and payday lenders should bear some
responsibility given that they make no assessment of
a consumer's ability to repay, 368 and given that
the average payday loan customer lacks access to
traditional forms of credit. 369 Without accepting
responsibility for a consumer's actions, the
industry pledged to limit rollovers and announced
its commitment to encouraging consumer
responsibility. 370 To achieve the best practice of
encouraging consumer responsibility, the CFSA
proposed that its members implement policies and
procedures that inform consumers of the intended use
of payday loans as a short-term cash-flow solution,
not as a tool for managing long-term financial
problems. 371
As revealed by the Ohio Survey, however, the
industry practice belies its commitment to inform
consumers that payday loans are intended only as a
short-term solution. First, payday lenders advertise
that consumers can obtain, in minutes, payday loans
or credit checks without hassles and without being
asked why the loans are needed. 372 Plus, the [*73]
loan applications obtained in the Ohio Survey only
requested information about income, not expenses.
373 Therefore, the lender does not typically know
the consumer's debt-to-income ratio and cannot
assess the customer's ability to repay. Through
these practices, payday lenders embrace a willful
ignorance of relevant information and, consequently,
will not know whether a consumer inappropriately
seeks a payday loan as a temporary fix for a
long-term financial problem. These practices can
hardly be considered the "best practice" of
informing the consumer to use the payday loan as a
solution for a short-term problem.
Second, the Ohio Survey revealed that several payday
lenders offered reward programs for repeat
customers. For example, after issuing a payday loan,
Kentucky Check Exchange gave one research assistant
a coupon entitling him to $ 5 off his next payday
loan. 374 Another payday lender stated that it
awards a free music compact disc after the customer
obtains the fifth payday loan. 375 ACE, America's
largest check-casher issuing payday loans, handed
one surveyor a sheet entitled "ACE PLUS BONUS
POINTS." 376 Under this reward [*74] program, a
customer receives "2 BONUS POINTS FOR EACH DOLLAR
BORROWED" and 1000 bonus points when a payday loan
is repaid on time. 377 A customer may receive a
reward at four different levels. 378 Upon obtaining
20,000 points, which is the highest reward level,
the customer is entitled to a ten-minute prepaid
telephone card and "$ 10 CASH NOW!" 379 Clearly,
this program rewards the habitual payday loan
customer. The program does reward timely repayment,
but the consumer may borrow from another lender to
pay off ACE. 380
Third, the practice of up-selling also demonstrates
that payday lenders do not adhere to the best
practice of fostering consumer responsibility. In
order to preserve limited research funds, the Ohio
Survey restricted research assistants to borrowing
only $ 50, yet two payday loan companies made the
research assistants take out $ 100 loans. 381
Perhaps these lenders wanted to assure themselves of
making at least a $ 15 revenue on each payday loan
transaction. 382 At many of the payday loan outlets,
the clerk tried to persuade the research assistants
to take out the maximum loan amount for which they
were approved. 383 While it is a normal business
tactic, up-selling belies the industry's purported
commitment to the best practice of encouraging
consumer responsibility. 384 This is [*75]
particularly true given the industry's business
practices of refusing to ask the customer for the
purpose of the loan, getting only partial
information about the customer's ability to repay,
and establishing reward programs for repeat
customers. 385
Finally, the use of Tele-Track demonstrates that
payday lenders are not committed to encouraging
consumer responsibility. As explained previously,
the majority (twenty out of twenty-two) of the
payday lenders used the services of Tele-Track and,
therefore, knew when a research assistant had at
least one outstanding loan. 386 Each of the four
research assistants, however, obtained at least two
loans in less than two hours. 387 Even though
Tele-Track informed these lenders about existing
payday loans, most granted the loans. 388 When these
lenders granted loans even though they knew about
pre-existing loans, these lenders were turning a
blind eye to a consumer with potentially major
financial problems, 389 and evincing their intention
not to follow the best practice of implementing
"procedures to inform consumers of the intended use
of the payday advance service." 390 Not once did a
payday loan clerk advise a research assistant to
seek credit counseling services even though
"informing customers of the availability of credit
counseling services" represents a best practice
procedure [*76] that the CFSA endorses. 391
In summary, in light of the Ohio Survey's results,
the business model of payday lenders, the data about
multiple rollovers, and the vulnerability of payday
loan customers, lawmakers should actualize the
industry's ostensible commitment to encouraging
consumer responsibility and limiting rollovers. A
number of states recognize that consumers who use
payday loan services need to be protected from
perpetual indebtedness and have passed statutes
limiting or prohibiting rollovers. 392 Nevertheless,
most statutes do not define rollovers broadly enough
to cover the various forms they take or to cover the
use of rollovers with different lenders. 393
Accordingly, lawmakers need to broadly define
rollovers and either limit or prohibit them. To
regulate rollovers using multiple lenders, lawmakers
should look to Kentucky or Florida for guidance.
Kentucky law requires payday lenders to inquire
about outstanding payday loans and to deny loans to
those with outstanding debt. 394 Florida law
requires payday lenders to access a state-managed
database and verify that [*77] customers do not have
outstanding debt before issuing the payday loans.
395
2. Inappropriate Collection Practices
While the payday loan industry's rollover practices
alone merit legislative attention, its collection
practices, in some respects, require more attention
because they subject payday loan customers to
horrific collection practices not imposed on
consumers who default on traditional forms of
credit. 396 Under the best practices list adopted by
the CFSA, members pledge to follow appropriate
collection practices. 397 Using the Fair Debt
Collection Practices Act as a guideline, members
pledge to be fair, lawful, and professional in debt
collecting and to avoid using unlawful threats,
harassment, or intimidation. 398 Members also pledge
to follow the best practice of not threatening or
seeking criminal action against customers who fail
to repay loans. 399 Yet the Ohio Survey obtained
loan applications containing clauses not germane to
traditional unsecured loans that appear to have the
purpose of providing the lenders with enough
information to enable them to harass consumers who
have defaulted on loans. 400 For example, one lender
required that the consumer waive any privacy claims
against the lender, 401 another lender requested
that the consumer describe her "sex, hair color, eye
color, height, and weight," 402 and another lender
asked that the consumer provide the make, model,
year, and color of his automobiles. 403
[*78] Complaints of inappropriate collection
practices fall into four areas: harassing customers
and their employers and relatives with vexing
telephone calls; threatening violence against
customers unable to repay; collecting excessive
damages from customers; and threatening criminal
prosecution against those who fail to repay. 404
This section of the Article limits its discussion to
collecting excessive damages and threatening
criminal prosecution because more data is available
about these practices and both result in grave
consequences for defaulting payday loan customers.
Data discussed in this section raise the specter of
predatory collection practices and underscore why
federal legislation is needed to curb such
practices.
a. Payday Lenders' Collection of Treble Damages
Payday lenders collect excessive damages in lawsuits
against defaulting customers. 405 As an example,
consider the fate of one Illinois debtor who
defaulted on a payday loan of $ 240 ($ 200 loan, $
40 fee). 406 The payday lender sued seeking a total
of $ 1260, which equaled the $ 240 loan, plus $ 720
in treble damages (under the Illinois bad-check
law), and $ 300 in attorney's fees. 407 The practice
of collecting treble damages exists in several
states, 408 and has come under particular scrutiny
in the state of Ohio. 409
Under Ohio law, a victim of a bad-check crime may
collect $ 200 or treble damages, whichever is
greater, in a lawsuit [*79] against the debtor. 410
Prior to a 2000 amendment, payday lenders would take
advantage of this law, and defaulting customers
found themselves indebted to payday lenders for more
than three times the original loans. 411 In a study
conducted by the Legal Aid Society of Dayton,
investigators discovered 381 lawsuits filed in
Dayton Municipal Court by five payday lenders
against payday loan debtors, 412 and found that
these debtors were liable for judgments averaging $
749, comprised of treble damages, 10% interest, and
court costs. 413 Furthermore, most of the lawsuits
ended in default judgments, and in 60% of them,
courts issued garnishment orders against the debtors
to ensure collection of the judgments by the payday
lenders. 414 In a similar study of lawsuits filed in
Hamilton County Municipal Court, at least twelve
payday lenders filed more than 365 complaints over a
four-year period, some of them seeking treble
damages. 415 The Cincinnati Post conducted a random
sampling of the lawsuits and discovered that courts
awarded 65% of the payday lenders an average
judgment of $ 930. 416 Moreover, in 46% of the cases
won by lenders, courts issued garnishment orders
against the debtors. 417
CFSA best practice number seven states that the
payday lender will collect debts in a "fair and
lawful manner." 418 Although collecting treble
damages may technically be legal, the practice of
using a victim's compensation statute to collect
treble damages is unfair, especially given that
payday lenders do not conduct a pre-loan assessment
of the debtor's ability to repay, 419 and no
alternative means of getting a short-term loan [*80]
exist for the majority of payday loan customers. 420
Moreover, payday lenders generate substantial
revenue from rollovers. 421 Because payday lenders
do not assess a customer's ability to repay, and
because they know that the post-dated checks they
receive are not good, 422 payday lenders can hardly
be classified as crime victims entitled to collect
treble damages.
b. One State's Attempt to Prohibit the Collection of
Treble Damages
Recognizing that payday lenders were taking
advantage of the crime victim's compensation
statute, the Ohio legislature amended its payday
lending law in 2000 to prevent lenders from using
the statute to collect treble damages. 423 The trade
association for Ohio payday lenders approved of this
amendment, 424 implying that they would encourage
their members to comply with the law. However, the
Ohio Survey uncovered payday loan documents
suggesting that payday lenders may pursue treble
damages in cases of default. Checkland's application
cites section 2307.61, the Ohio victim's
compensation statute, and states, "I understand I
may be sued for 3 times the amount of the check or $
200.00 whichever is greater." 425 Express Payroll
Advance's loan contract states that it is a member
of the CFSA, cites to the same Ohio statute, and
provides, "You may be sued for 3 times the amount or
$ 200.00 [*81] whichever is greater, if the check is
returned." 426 Another lender, EZ Cash Advance, may
be attempting to skirt the new law by stating that
the customer could be liable for double damages upon
default, even though no Ohio law entitles it to such
damages. 427 Its application contains a holding
agreement stating that the defaulting customer may
have to pay "one hundred dollars or two times the
face amount of the check, whichever is more by award
of the court." 428 The Ohio Survey could not gauge
the extent to which Ohio lenders are claiming the
ability to collect treble damages, partly because
the majority of the payday lenders refused to
provide copies of the loan applications signed by
the researchers who obtained loans. 429 Because the
Ohio Survey could not test for compliance with
Ohio's prohibition on the collection of treble
damages, no one knows whether these lenders would
seek double or treble damages on defaulted loans, or
whether these provisions in the loan documents are
simply false representations designed to intimidate
consumers into timely loan repayment.
Payday lenders who threaten or represent the ability
to collect treble damages under Ohio law breach the
industry's commitment to follow appropriate
collection practices set forth in Ohio's Fair Debt
Collection Practices Act (FDCPA). 430 Ordinarily,
payday lenders do their own debt collection work and
are therefore not considered "debt collectors" under
the FDCPA definition. 431 Nevertheless, the industry
purportedly [*82] committed to follow the FDCPA, and
by implication, the collection practices it
recommends. Under the FDCPA, a debt collector cannot
threaten to take action that could not legally be
taken, 432 or use false representations or deceptive
means in attempting to collect a debt. 433
In Edwards v. McCormick, a recent Ohio case
analogous to the issue at hand, the plaintiffs
asserted that the defendant made an improper threat
in violation of the FDCPA when he mailed a letter
claiming a right of foreclosure under state law. 434
The letter provided in relevant part, "This creates
a lien on all real property in which either or both
of you have an interest, and if foreclosed upon may
result in the forced sale of those properties. If
you wish to avoid this you must contact this office
to arrange payment of this judgement [sic]." 435 The
court found that the claimed right was prohibited
under state law and highlighted the defendant's
admission that he never foreclosed upon the
residential property of consumer debtors. 436 Using
the "least sophisticated consumer" standard to judge
a violation of the FDCPA, 437 the court found that
the defendant "violated [the FDCPA] in that he
threatened plaintiffs with an action which he had no
intention of taking, and indeed which he could not
legally take." 438 The court also found that the
defendant violated the FDCPA because his letter
falsely represented that it had the right to
foreclose on the plaintiffs' home. 439
Like the defendant in Edwards v. McCormick, Ohio
[*83] lenders, such as Checkland and Express Payroll
Advance, 440 violate the FDCPA because they
incorrectly represent that they have the right to
collect treble damages and that the debtors may be
liable for three times the amount of the payday
loan. Failure to comply with the FDCPA constitutes a
failure to follow the industry's best practices
standard and is further evidence that the industry
cannot regulate itself and is in need of federal
regulation. 441 Many states allow the collection of
treble damages for payment of debts arising out of
bad-check law violations, 442 but only a few states
have passed legislation to prevent payday lenders
from taking advantage of such statutes. 443
c. Ohio's New Statute Provides an Inadequate Model
The Ohio legislature should be commended for
amending the law to prohibit payday lenders from
taking advantage of a statute that allows crime
victims to collect treble damages, but this
amendment does not address the scope of the problem
of [*84] inappropriate collection practices. Section
2307.61(A)(1) of the Ohio Revised Statutes permits a
victim of a bad-check crime to recover actual
damages or liquidated damages amounting to three
times the amount of the check or $ 200.00, whichever
is greater. 444 The amendment to the payday loan
statute expressly disallows the collection of treble
damages but makes no mention of the $ 200 liquidated
damage. 445 The loan documents of Checkland and
Express Payroll Advance state that the defaulting
customer may be liable for $ 200. 446 If a customer
defaults on a $ 50 payday loan, a payday lender
could use section 2307.61(A)(1)(b) to collect $ 200
- four times the original loan. 447 For a $ 75 loan,
the lender could recover $ 200 - almost three times
the original loan. The amendment to the payday loan
statute, therefore, fails to protect customers who
default on small loans from paying excessive
(quadruple or [*85] triple) damages. As explained
later, payday lenders are not victims of bad-check
crimes and therefore should not be able to collect $
200 from a person who borrowed $ 50. 448 One may
argue that a lender would not litigate just to
collect an extra $ 200. On the contrary, a lender
may be highly motivated to litigate because section
2307.61(A)(2) of the Ohio Revised Statutes allows
the victim of a theft offense to recover reasonable
administrative costs, which may include the cost of
maintaining a civil action and attorney's fees. 449
Payday lenders can then continue their practice of
seeking garnishment orders against debtors to ensure
collection of their judgments. 450 Thus, Ohio's
amended payday loan statute leaves a lender with an
economic incentive to pursue collection under
section 2307.61(A)(2) and fails to protect certain
customers from paying damages three or more times
the original loan.
The amended payday loan statute also unfairly gives
payday lenders the ability to shift litigation costs
onto defaulting customers and incorrectly assumes
that the mere issuance of a post-dated check to a
payday lender is a bad-check crime. 451 One may
reasonably conclude that section 2307.61 is a
statute designed to protect victims of "willful"
offenses. The heading to section 2307.61 provides in
relevant part, "Property owner may recover for
willful damage or theft." 452 One court interpreting
a statute similar to section 2307.61 recognized that
it is "a punitive statute intended to deter the
wrongdoer and others from engaging in similar future
conduct." 453 [*86] Assume a payday lender has filed
a lawsuit against an individual who defaulted on a $
50 payday loan. The lender could rely on section
2307.61 to recover $ 450 - the combination of $ 200
as compensatory damages, $ 50 as court costs, and $
200 as attorney's fees. 454 By prohibiting the
collection of treble damages under section
2307.61(A)(1)(b)(ii), but remaining silent about the
statutory language allowing fee-shifting and a $ 200
damage award, the Ohio legislature implicitly
condones the fee-shifting and damage award as a fair
collection practice.
Payday lenders should not be able to recover
anything under section 2307.61 or other similar
statutes because they are not victims of a willful
theft crime; these lenders take a postdated check
from a consumer knowing the check is not good, and
they issue a loan without doing any pre-loan
assessment of the consumer's ability to repay. As
discussed in the next section, Ohio case law makes
it clear that a debtor does not commit the crime of
passing a bad check if the payee takes a post-dated
check with knowledge that the debtor has
insufficient funds in her account to cover the
check. 455 Because the Ohio amended payday loan
statute does not comport with judicial precedent, it
leaves a loophole for payday lenders to exploit
consumers and therefore should not be followed as
the best model of prohibiting the collection of
excessive damages.
d. Payday Lenders Threaten Criminal Prosecution
Against Customers
State lawmakers seeking to afford their citizens the
greatest consumer protection not only need to close
the loophole that allows payday lenders to collect
excessive damages but also need to close any
loophole that allows lenders to use the criminal
justice system as a collection agency. Because
payday lenders usually issue loans via post-dated
checks, 456 one should not be surprised to discover
that many payday lenders threaten customers who fail
to timely repay with criminal prosecution for
writing bad checks. 457 Naturally, the threat of
imprisonment embodies a powerful debt collection
tactic [*87] because most people know that writing a
bad check is a crime, and therefore will find a way
to repay the loan to avoid going to jail. 458 To
curb this abusive collection practice, members of
the CFSA have pledged to follow the best practice of
not threatening or seeking criminal action against
customers who fail to repay loans. 459 No study
could adequately test industry compliance with this
best practice because participants would have to
risk going to prison and damaging their credit
histories to test such compliance. Nevertheless,
available evidence shows that payday lenders
threaten prosecution across the nation - even in
jurisdictions where governmental attorneys will not
pursue bad-check convictions against payday
borrowers. 460 In other jurisdictions, some
prosecutors and judges unwittingly assist payday
lenders in abusing bad-check statutes because the
prosecutors and judges fail to distinguish payday
loan cases from typical bad-check cases. 461
While a number of prosecutors do not allow payday
loan debtors to be prosecuted for bad-check crimes,
462 no shortage of [*88] stories exists about payday
lenders filing criminal complaints and threatening
consumers with criminal prosecution. 463 A state
regulator in Texas discovered that in one year,
payday lenders filed over 13,000 criminal complaints
against customers who defaulted on payday loans in
one Dallas precinct alone. 464 In Alabama, a
nineteen-year-old working mother had to post bail to
get out of jail after a payday lender had her
arrested for defaulting on a $ 200 loan carrying a
520% APR. 465 In Florida, a Hispanic woman stated
that payday lenders threatened to have her deported
or imprisoned unless she repaid the loan. 466 In
Kentucky, a few borrowers were arrested even though
most judges and prosecutors took the position that
payday loan transactions were not subject to
bad-check laws. 467
[*89] In states where lenders know prosecutors do
not seek convictions against payday borrowers, some
lenders resort to underhanded tactics to intimidate
consumers to repay loans. For example, in Ohio, a
low-income housekeeper filed a complaint against
First American Ca$ h Advance alleging that, in
addition to threatening her with criminal
prosecution, the payday lender sent her a
counterfeit complaint containing a phony date on
which she supposedly had to appear in court. 468
After losing peace of mind, a night of sleep, and a
day of work, she appeared in court only to discover
from the county clerk that the complaint had never
been filed and the court date had been fabricated.
469 In Florida, a state regulator shut down one
payday lender who was using counterfeit stationary
from the Martin County Sheriff's Office to threaten
defaulting customers. 470 In Illinois, Nationwide
Budget Finance closed twenty-six stores after
settling a lawsuit arising from a criminal
prosecution threat contained in a postcard sent by
Nationwide to a payday loan customer. 471
Normally, a consumer does not commit a crime when he
or she defaults on a loan. Payday loan customers,
however, may be subject to criminal prosecution
because states criminalize [*90] the issuance of a
check when the person's account has insufficient
funds to cover the check. 472 For instance, under
Ohio law, "no person, with purpose to defraud, shall
issue ... a check or other negotiable instrument,
knowing that it will be dishonored." 473 Ohio law
presumes that a person knew his or her check would
be dishonored if the person did not make payment
within ten days after receiving notice that the
check had been dishonored. 474 A cursory reading of
Ohio law and similar statutes from other states may
lead one to believe that payday loan customers
should simply plead guilty to the crime of writing
bad checks. In the majority of jurisdictions,
however, payday loan customers cannot be convicted
for passing bad checks. In some states, lawmakers
have statutorily excluded post-dated checks from the
definition of the bad-check crime. 475 In other
states, judicial precedent holds that drawers cannot
be convicted under bad-check criminal statutes if
the payee took a postdated check with an
understanding that the check was not then payable
from drawer's bank account. 476
Even though bad-check laws in the majority of states
favor payday loan customers, some lenders use the
criminal justice system as its debt collection
agency because prosecutors and judges either are
unaware of judicial precedent or are unfamiliar with
the mechanics of payday loans. This section analyzes
Ohio bad-check law because the author was able to
secure documents revealing that Ohioans who default
on [*91] payday loans have reason to fear
prosecution. The Prosecutor's Division of the
Columbus City Attorney's Office operates a check
mediation program for debtors who have a complaint
for passing a bad check filed against them. 477 Some
payday lenders in Columbus use this program. 478 In
the notification letter that the Prosecutor's
Division sends to debtors, the following warning is
provided to debtors participating in the program:
If there is no resolution and the complaint is
deemed valid, a criminal charge of Passing Bad
Check(s) may be filed. Once a criminal charge is
filed it cannot be dropped, even if restitution is
made. Passing bad check(s) is a crime under Columbus
City Code Section 2313.11 and Ohio Revised Code
Section 2913.11. A conviction to this charge could
result in a maximum penalty of six months
imprisonment and/or a $ 1000 fine. 479
The author suggested to the coordinator of the
program that the letters sent to payday loan debtors
should state that the debtor is not subject to
criminal prosecution because intent to defraud is
lacking. 480 The coordinator stated that the
prosecutor wanted the letters to be uniform
irrespective of the facts. 481 The prosecutor's
notice letter to payday loan customers directly
contradicts Ohio case law, which holds that no crime
is committed when the payee knows that, at the time
it takes the check, the funds in the debtor's
account are insufficient to cover the check. 482
Needless to say, the notice [*92] letter will
breathe life into the words of those payday lenders
who threaten criminal prosecution and cause payday
loan customers who receive the notice letter to fear
imprisonment and resort to any means to pay off the
debts. In fact, the Ohio survey found one loan
contract stating, "Borrower understands that the
issuance of such check was a condition of Lender in
making this loan; and that in the event such check
is issued in violation of the [Ohio Revised Code]
section 2913.11 (Passing Bad Checks), Borrower can
be held criminally and civilly liable." 483
Payday loan debtors in Ohio not only have the threat
of prosecution from state prosecutors looming over
their heads, but, in some counties, they are
actually subject to bad-check prosecution. In Morrow
County, payday lenders are registering criminal
complaints against payday loan customers. As an
example, consider the complaint registered by
Checkloan with the Morrow County Prosecuting
Attorney's Office against Joshua Evans, who
defaulted on a payday loan evidenced by a postdated
check in the amount of $ 201.25. 484 The state
charged Mr. Evans with passing a bad check in
violation of section 2913.11(A) of the Ohio Revised
Code. 485 At his initial appearance, Mr. Evans, who
was not represented by counsel, pled no contest, and
the judge entered a guilty finding against him. 486
For his crime, Mr. Evans was sentenced to serve ten
days in the county jail, and fined $ 250, in
addition to court [*93] costs and the $ 201.25
judgment against him. 487 The judge suspended Mr.
Evans's sentence on the condition that Mr. Evans
perform four days of community service, pay $
231.25, and have no similar law violations for
twelve months. 488 Prior to entering Mr. Evans's
plea, the judge explained to Mr. Evans his rights.
489 Tragically, Mr. Evans did not have a lawyer or a
knowledgeable judge to inform him that Ohio
precedent holds that intent to defraud is necessary
and therefore a bad-check conviction is not
sustainable if the payee took the check with
knowledge that the debtor's bank account was
insufficient to cover the check. 490
Fortunately for payday loan customers in other
localities, some judges distinguish payday loan
cases from typical bad-check fraud cases and,
accordingly, will not treat payday loan debtors as
criminals. In State v. Sparks, the state charged a
payday loan customer with two counts of passing bad
checks in violation of section 2913.11. 491 The
lender, Ohio Valley Check Cashing & Loan, required
the customer to issue it two checks in order for her
to borrow $ 500, with a fee of $ 75 (amounting to an
APR 391%). 492 Ohio Valley agreed not to cash the
checks until November 17, 1998, but waited until
February 8, 1999, to attempt to cash them. 493 By
then, the customer had closed her [*94] bank
account. 494 Ohio Valley then sent the customer a
certified letter notifying her that the checks had
been dishonored and demanding that she repay or risk
being referred to the prosecutor. 495 She failed to
make payment within ten days after the notice. 496
The court noted that the statutory presumption
regarding intent to defraud is triggered if the
check is dishonored upon presentment within thirty
days after it is issued or the stated date,
whichever is later, and that the defendant customer
failed to pay within ten days after receiving notice
that her check had been dishonored. 497 Relying on
precedent, the court found the intent to defraud
lacking because "Ohio Valley Check Cashing & Loan
entered into a consumer loan agreement with the
defendant knowing full well that she did not have
funds in her checking account at the time [it]
loaned her $ 500." 498 The court further explained
that "these matters constitute, at most, a breach of
contract upon which the victim is entitled to civil
remedies." 499
Notably, the court in State v. Sparks suggested that
Ohio Valley instructed the customer to write two
checks instead of one so that a prosecutor who
favored prosecuting payday loan customers could be
assigned to bad check cases arising from payday
loans:
Defendant was required to tender two checks for
repayment of her loan rather than one. If she had
tendered one check the amount would have exceeded $
500.00 which would cause this matter to be returned
to Washington County Prosecutor Michael Spahr for
felony charges. By accepting two checks in an amount
less than $ 500.00 these matters would be considered
misdemeanors and referred to the Marietta City Law
Director for prosecution. Apparently, Prosecuting
Attorney Michael Spahr does not feel that this is a
criminal offense and has refused to prosecute these
cases. 500
The presence of counsel for the customer allowed her
to thwart Ohio Valley's plot to obtain a conviction
through the ignorance [*95] of a few local attorneys
and judges. 501
Rather than leaving the issue of criminal
prosecution of payday loan customers to prosecutors
and judges, several states ban bad-check prosecution
outright 502 while others allow it if a customer's
check was dishonored because the customer closed his
or her bank account and/or stopped payment on the
check. 503 As additional consumer protection, a few
states require lenders to provide certain notices to
the consumers. For example, in Kentucky, payday
lenders must post in their stores a sign with the
following words: "No person who enters into a
post-dated check or deferred deposit check
transaction with this business establishment will be
prosecuted or convicted of writing cold checks or of
theft by deception under the provisions of KRS
514.040." 504 A few states require the loan contract
to contain a similar notice. 505 States recognize
the need of consumers to obtain unsecured short-term
loans, 506 but realize that consumers must have
basic protections from those payday lenders who have
discarded ethics and are driven by greed. Long ago,
the United States progressively did away with
debtors' prisons and adopted the policy that people
should not be criminalized for failure to pay their
debts. 507 It decided [*96] that imprisonment of
debtors imposes great costs to society and prevents
debtors from earning wages to repay their debts. 508
In view of the foregoing, state lawmakers should act
in accord with progressive thinking and enact laws
that protect payday loan customers from bad-check
prosecution. Payday lenders will then be on equal
footing with other creditors who must resort to the
civil court system to recover damages arising from a
debtor's breach. 509
As long as payday lenders have the ability to use
the criminal justice system as a collection agency,
they possess a strong economic incentive to threaten
customers with criminal prosecution. Payday loan
customers will do whatever it takes to keep from
going to jail; thus, payday lenders are assured of
getting paid as long as consumers fear imprisonment.
510 [*97] Therefore, one can expect that in the
absence of legislative measures passed to protect
consumers, too many lenders will not follow the best
practice of forbearing criminal prosecution. They
stand to gain too much money to be guided by
scruples.
In summary, consumers who take out payday loans may
experience even greater financial stress and a
litigative nightmare. As the Ohio Survey
demonstrates, consumers seek out payday lenders
because these lenders promise fast and easy cash,
yet lenders disburse loan proceeds with proportional
measures of duplicity and misinformation by evading
loan disclosure requirements. 511 Payday loan
customers face rollovers that turn a two-week loan
into a long-term financial obligation costing
hundreds of dollars more than initially agreed. 512
Other borrowers face punitive legal measures in the
form of treble damage remedies and criminal
prosecution. 513 Payday lenders have managed to
engage in egregious practices that one would expect
to evoke the rejection and hostility of the free
market, not to mention the wrath of democratically
elected legislative bodies. Instead, the industry
has experienced phenomenal growth. 514 Clearly,
payday lending presents a case where market
imperfections compel government intervention. As a
means of illuminating the type and manner of
regulation needed, the next section explores why
payday lending has managed to thrive and create the
prevailing climate of consumer exploitation.
III. ECONOMIC REALITIES AND CURRENT LAW PERMIT
CONSUMER EXPLOITATION
The previous sections of this Article highlight the
significant consumer protection concerns arising
with the growth of payday lending. As both the Ohio
Survey conducted specifically for this article and
the significant evidence collected from other
jurisdictions amply demonstrate, predatory practices
permeate the payday lending industry. Crafting [*98]
effective regulation to resolve these consumer
protection issues requires an understanding of the
economic realities faced by typical payday loan
customers. The demographic data presented in section
A below suggest why the principles of freedom of
contract and free enterprise fail to empower these
consumers in any meaningful way. The data
demonstrate why a largely unregulated free market
has led to what is best characterized in the payday
lending context as economic exploitation rather than
efficiency. As the data suggest, sharply limited
personal financial resources leave a large
proportion of payday loan customers with few
consumer credit options but, nonetheless, with a
substantial and frequent need for short-term credit.
515 Accordingly, they find themselves at the mercy
of payday lenders. 516 Presented with a captive
customer base, payday lenders have had little
trouble evading the regulation currently on the
books. They have done so by exploiting a variety of
legal loopholes and regulatory gaps, as described in
section B. 517
A. Demographic Data About Payday Loan Customers
Payday lenders market their loan product to
cash-strapped consumers lacking access to
traditional forms of credit. 518 Discerning the
correct image of the average payday loan customer
depends on whether one finds persuasive
self-reported information from payday lenders or
demographic data from regulatory agencies and
consumer advocates. According [*99] to the industry,
the median annual income of a payday loan borrower
is $ 35,000. 519 In a recent study funded in part by
the payday loan industry, 520 Georgetown University
professors, using data supplied by payday lenders,
conducted telephone interviews of the customers and
reported that 51.5% have moderate incomes ranging
from $ 25,000 to $ 49,999. 521 Compare this finding
with a 2001 study by the Wisconsin Department of
Financial Institutions that reported an average
gross income of $ 24,673, 522 a 1999 study of data
collected by the Illinois Department of Financial
Institutions that found an average income of $
25,131, 523 and a study by the California office of
Consumers' Union that calculated an average annual
income of $ 25,417. 524 In the six states where over
half of the nation's payday lenders are located, the
median incomes are below the national median, and in
four of them, the poverty rates are above average.
525 Based on the foregoing, one may conclude that
payday loan customers are primarily low-to-moderate
income consumers who have personal checking
accounts. 526 This group of consumers comprises
America's largest and fastest growing income group.
527
Although the Georgetown study asked questions about
the gender and racial background of the customers,
528 the study [*100] reports no data about the
gender or racial makeup of the customers surveyed.
529 Both the Wisconsin and Illinois studies found
that the majority of payday loan customers were
female. 530 Lenders, in fact, target welfare
recipients, the overwhelming majority of whom are
women. 531 The American Association of Retired
People (AARP) analyzed locations of check-cashing
outlets, over half of which offer payday loan
services, and found that "low-income and minority
households are significantly more likely to have
[check-cashing outlets] located within one mile of
their homes than higher-income and nonminority
households." 532 A recent study on participants in
the Illinois study found payday lending in areas
with a high minority population while the Consumers'
Union's study found the highest concentration of
payday lenders near military bases in California.
533 Both Illinois and Consumers' Union discovered
[*101] that payday lenders target people on fixed
incomes. 534 A business plan for one payday lender
describes its customers as disproportionately
minority, females who are the heads of household and
who have dependent children, earn less than $
25,000, and possess a high school diploma or less.
535 Clearly, a comprehensive study about who uses
payday loans would be helpful, but as will be
discussed later, such a study is not necessary to
conclude that the industry is in need of regulation.
536
Despite the dispute over the demographic makeup of
payday loan customers, the Georgetown study
contributes to the debate because it shows that the
majority of such individuals believe, for logical
reasons, that they do not qualify for traditional
forms of credit. 537 The Georgetown study revealed
that 41.7% of the customers surveyed owned their
homes, 538 but Wisconsin and Illinois regulators
found lower levels of home ownership (22% in
Wisconsin and less than 32% in Illinois). 539
Therefore, many could not get home equity loans to
cover their financial crises. In comparison to 3.7%
of the general population, the Georgetown study
found that 15.4% of payday loan customers had
previously filed for bankruptcy. 540 [*102] A prior
bankruptcy filing would negatively impact a
consumer's credit scoring and ability to obtain
traditional credit. 541 Furthermore, 23.4% of the
customers borrowed cash from a pawnshop by pawning
personal property. 542 This subset, along with the
rest of the payday loan customers, may not have
owned a nonessential item of sufficient value to use
as collateral. 543 Pawn brokers, typically, only
lend a fraction of the value of the property to be
borrowed against. 544 Over half of the 56.5% of
customers who possess a credit card, choose not to
use them because, in the last year, they had
exceeded the credit card limit. 545 Moreover, in
comparison to 21.8% of adults in the general
population, traditional creditors refused or limited
credit to 73% of the payday loan customers in the
last five years. 546 Thus, the data demonstrate a
lack of access to traditional credit and provide a
rational explanation as to why these consumers
resort to using extremely high-interest loans. 547
[*103] Besides lacking access to traditional credit,
the majority (65.7%) of the payday loan customers in
the Georgetown study needed a loan to take care of
financial emergencies arising from unplanned
expenses or from an income reduction. 548 As for
those who obtained loans to cover expected expenses,
some may have needed loans because they do not earn
living wages, that is, income sufficient to cover
reasonable expenditures for daily living. 549 In
summary, although the image of the typical payday
loan customer remains incomplete, one should at
least envision a consumer drawn to the payday loan
industry because she lacks money to pay for
financial emergencies, suffers from a recent income
reduction (e.g., work hours reduced), earns
nonliving wages, or a combination thereof, and
because she lacks access to a moderately priced
alternative form of credit. Few choices remain,
then, for these consumers, but to turn to payday
loan providers. Recognizing the profit potential of
a customer base with an overwhelming need but few
options, the payday lending industry has
demonstrated remarkable ingenuity in navigating or
evading state usury laws to fully exploit the
financial vulnerability of their borrowers. 550
B. Packaging Payday Loans to Take Advantage of Gaps
in Applicable Law
In some jurisdictions, payday lenders, instead of
disguising [*104] the payday transactions to evade
usury law, rely on omissions in statutory provisions
to charge triple-digit interest rates in excess of
usury limits. 551 Unlike the previous group of
lenders, these payday lenders admit that they are
issuing loans but assert that some statutory
language allows them to charge interest rates in
excess of the law of the state where the customer
resides. 552 This practice exposes the payday lender
as a predator: the greater interest rate is not
being sought because the customer poses a great
risk, but because legal loopholes afford the lender
an opportunity to maximize its profits through
crafty lawyering. The next section discusses two
examples of the use of loopholes, one under state
law, the Indiana Uniform Consumer Credit Code, and
one under federal law, the National Bank Act.
1. Exploiting Ambiguities in State Law
In Livingston v. Fast Cash USA, Inc., 553 several
payday lenders, relying on Indiana Uniform Consumer
Credit Code section 24-4.5-3-508(7), claimed that
they could charge up to $ 33 on a $ 200 loan. 554
The plaintiffs, a putative class of borrowers,
pointed out that the APR of 402% on this loan
exceeded the maximum APR of 36% set forth in section
24-4.5-3-508(2), another subsection of the same code
provision. 555 The court rejected the defendants'
contention that the subsection allowing the $ 33
finance charge was an exception to the subsection
setting the maximum interest rate at 36% per year
for small loans. 556 The court noted that absent the
allowance of a $ 33 charge under section
24-4.5-3-508(7), a $ 200 two-week loan would
generate a small interest payment of only $ 2.77.
557 After analyzing several code provisions and the
legislative history the court ruled in favor of the
plaintiffs:
To interpret the statute as Lenders suggest -
allowing a minimum [*105] finance charge of $ 33 for
a loan that otherwise would generate what amounts to
pennies in interest - is inconsistent with the
purposes and policies of the IUCCC and creates an
absurd result which the legislature could not have
intended when the statute was enacted or when the
various amendments were adopted. 558
Therefore, in Fast Cash, the court held that the
maximum 36% APR allowed for loans of $ 300 or less
limits payday loan APRs and that the lenders were
also limited by the provisions of an Indiana statute
prohibiting loansharking - loans with APRs exceeding
72%. 559
2. Rent-A-Bank: Evasive Partnerships with
Traditional Banks
The Fast Cash case represents a victory for consumer
advocates and consumers living in Indiana, but the
victory is a temporary one due to the recent
practice of "rent-a-bank." 560 Leticia Ortega's case
shows how rent-a-bank practices affect consumers.
561 Introduced at the beginning of this Article,
Ortega is the Texas resident who paid National Money
Service $ 1800 in interest charges on a $ 300 payday
loan. 562 In defending against a lawsuit filed by
her, National Money Service claimed that, due to its
partnership with a Delaware bank, Delaware rather
than Texas law applied, thus exempting the loan from
Texas's usury law. 563 Under Delaware law, the fees
paid by Ortega were legitimate interest charges. 564
Rent-a-bank or charter renting is an arrangement
between payday lenders and national banks or
federally insured depositories (collectively,
hereinafter "banks") located in states with no
[*106] usury limits for consumer loans. 565 In
theory, the banks underwrite the loans, while the
payday lenders act as loan originators and
collection agents. 566 Profits made on the deals are
shared between the banks and the payday lenders,
similar to an average brokered loan transaction. 567
Some doubt exists as to whether the banks are the
actual lenders 568 partly because many payday
lenders immediately repurchase the loans. 569
Rent-a-bank is the latest and most promising
subterfuge used by payday lenders nationwide to
avoid state usury limits. 570 Black's Law Dictionary
defines subterfuge as a "clever plan or idea used to
escape, avoid, or conceal something." 571 This
section advances the proposition that payday lenders
are engaged in subterfuge to the extent that they
have the primary economic interest and role in the
partnership arrangements with traditional banks but
claim to be the "agents" of the banks. 572 A court
should rule that the preemption doctrine affords no
protection to payday lenders having the primary
economic interest in rent-a-bank [*107]
partnerships.
a. Scope of Preemption of State Law Under the
National Bank Act
The alleged legality of the practice of charter
renting depends upon a provision in the National
Bank Act that authorizes the creation of national
banks 573 and establishes their powers. 574 Under
section 85 of the National Bank Act, a nationally
chartered bank "may take, receive, reserve, and
charge, on any loan or discount made, or upon any
notes, bills of exchange, or other evidences of
debt, interest at the rate allowed by the laws of
the State ... where the bank is located." 575 To
decide whether a federal law preempts state law, the
Supreme Court of the United States first determines
whether Congress has included an express provision
for preemption in the relevant federal law or has
evinced an intent that federal law "occupy the
field." 576 In the absence of an express preemption
provision or an occupation of the field, the Court
finds preemption of the state law to the extent it
conflicts with a federal statute. 577 The National
Bank Act does not include an express preemption
provision or evince congressional intent to occupy
the field of banking law; consequently, the
"[Supreme] Court has often pointed out that national
banks are subject to state laws, unless those laws
infringe the national banking laws or impose an
undue burden on the performance of the banks'
functions." 578
[*108] In Marquette National Bank v. First of Omaha
Service Corp., the United States Supreme Court
addressed whether the preemption doctrine would
permit The First National Bank of Omaha (Omaha
Bank), a national bank chartered in Nebraska, to
charge its credit card customers in Minnesota an
interest rate that was allowed under Nebraska law
but that exceeded the rate allowed by Minnesota's
usury law. 579 A wholly owned subsidiary of Omaha
Bank solicited customers in Minnesota for Omaha
Bank's credit card program. 580 As stated
previously, section 85 authorizes a national bank to
"charge on any loan" interest at the rate allowed by
the laws of the state "where the bank is located."
581 Under the plain language of section 85, the
Court held that a national bank could charge the
rate of interest allowed by the state in which it
was located 582 and that Omaha Bank's extension of
credit to residents of another state did not change
the bank's location. 583 After reviewing the
legislative history and historical context of the
Act, the Court found that section 85 was intended
not merely to place national and state banks on an
equal footing, but to give national banks advantages
over their state competitors. 584
After Marquette, national banks began increasing
their interest rates, but state lending
institutions, constrained by [*109] state usury
laws, "were at an almost insuperable competitive
disadvantage." 585 Two years after Marquette,
Congress enacted the Depository Institutions
Deregulation and Monetary Control Act of 1980
(DIDMCA) 586 "to prevent discrimination against
State-chartered insured depository institutions."
587 Section 521 of DIDMCA contains language nearly
identical to that found in section 85 588 and
expressly preempts any state constitution or statute
that inhibits a state-chartered bank's ability to
charge the highest interest rate allowed by law in
the state where the lender is located. 589 By
incorporating section 85 in DIDMCA, Congress
established "competitive equality ... between
national banks and State[-]chartered depository
institutions on lending limits." 590 Consequently,
like a national bank, a state-chartered lending
institution may "use the favorable interest laws of
its home state in certain transactions with
out-of-state [*110] borrowers." 591
b. Federal Banking Law Protects Only Banks Qua Banks
Just because the National Bank Act 592 and DIDMCA
593 clearly state that a nationally-or
state-chartered bank may export the favorable
interest rates of its home state does not mean that
its purported agent may use banking law to
circumvent state usury law. 594 In recently decided
cases involving ACE and Goleta National Bank, the
majority of courts have sided with state regulators
and have held that the National Bank Act does not
preempt state law claims filed against ACE alone.
595
ACE, based in Irving, Texas, is America's largest
check-cashing company 596 and is the target of
litigation in several states. 597 After partnering
with Goleta, ACE dropped some of its state lending
licenses and claimed the ability to charge fees in
excess of state laws. 598 For example, the Ohio
Department of Commerce's Division of Financial
Institutions (Ohio DFI), served on ACE a Notice of
Intent to Issue Cease and Desist Order, alleging
that ACE, as the actual lender under its contract
with Goleta National Bank, violated Ohio's payday
[*111] loan statute, which prohibits lending without
a license. 599 Prior to this notice, ACE was
charging fees as much as 50% above the maximum rate
allowed by Ohio law. 600 Evidently, ACE was not
content with its profit margin in Ohio even though
the legalized effective APR for payday loans in Ohio
is 391%. 601 Although Goleta was not a party to the
cease-and-desist action, Goleta filed an action in
federal court against the Ohio DFI, alleging that,
because Ohio's law interferes with Goleta's right to
lend under conditions authorized by the National
Bank Act, the Act preempts the Ohio DFI's authority
to take administrative action against ACE. 602
[*112] ACE raised the same argument in response to a
complaint filed in a Colorado state court against
ACE alone by Colorado's Attorney General on behalf
of the state. 603 Subsequently, ACE removed the case
to federal court. 604 In addition to claiming that
the National Bank Act protected the initial loan
fee, ACE claimed that it could ignore Colorado's
one-rollover limitation because its rollover fees,
like the original loan fees, constituted interest
and are therefore protected by the National Bank
Act. 605
In deciding whether ACE could legitimately seek
refuge under the National Bank Act, the district
court found that ACE was not protected by the
federal preemption argument based on its purported
agency relationship with Goleta. 606 Citing the
Supreme Court's decision in Marquette, ACE argued
that, like the wholly owned subsidiary in Marquette,
it was entitled to the protection under the National
Bank Act. 607 The district court responded,
To the contrary, in this case [ACE] and the national
bank are separate entities and their relationship
does not give rise to complete preemption under the
[National Bank Act]. I agree with Plaintiffs'
argument that [ACE] "confuses what this case is and
is not about. The Complaint strictly is about a
non-bank's violations of state law. It alleges no
claims against a national bank under the [National
Bank Act]." My careful review of the Complaint
indicates no allegations directed at Goleta or a
national bank. Plaintiffs cite nine district court
cases supporting their argument that the [National
Bank Act] does not provide federal question removal
jurisdiction in actions against entities which are
not banks. I find the reasoning of these cases
persuasive and conclude that [ACE]'s relationship
with Goleta does not elevate [ACE]'s status to that
of a national bank. 608
[*113] As a result, the court granted Colorado's
motion to remand the case to state court. 609
Likewise, in a removal action filed by ACE, a
district court in North Carolina ruled that ACE
could not rely on the National Bank Act to preempt
state law claims asserted against ACE alone. 610
Only one court has ruled in favor of ACE. 611 In
Hudson v. Ace Cash Express, Inc., a payday loan
customer filed various claims, including a state
usury claim, against ACE and Goleta in federal
court. 612 The court held that the usury claim was
preempted by the National Bank Act and dismissed the
case. 613 The Indiana Department of Financial
Institutions (Indiana DFI) was neither consulted nor
involved in the Hudson litigation. 614 Because of
the long standing precedent that national banks can
export their home-state interest rates under the
National Bank Act, the Indiana DFI, had it been
consulted, would have advised against naming Goleta
as a defendant and against filing the complaint in
federal court. 615 The Indiana DFI contends that if
Hudson had filed the complaint against ACE alone,
the district court would likely have ruled in favor
of Hudson because "the opinion does not establish in
any way that ACE is entitled to the same preemptive
effect where the bank itself is not a party to the
case." 616 Others have criticized Hudson for
refusing to look beyond the form of the loan
documents and for allowing the plaintiff to proceed
against ACE alone. 617
[*114] The Office of the Comptroller of Currency
(OCC), the federal agency responsible for chartering
and regulating national banks, 618 has taken the
position that ACE is not entitled to preemption. 619
In the Colorado lawsuit, the OCC filed a motion for
leave to file an amicus brief, which stated,
The standard for finding complete preemption is not
met in this case. While the Defendants Notice of
Removal repeatedly refers to Goleta National Bank
using Ace Cash Express, Inc. ("ACE") as its agent to
solicit loans ... , ACE is the only defendant in
this action, and ACE is not a national bank. Nor do
the [attorney general's] claims against ACE arise
under the National Bank Act, or other federal law.
Although Defendant [ACE] apparently attempts to
appropriate attributes of the legal status of a
national bank for its own operations as a defense to
certain of [the attorney general's] claims, such a
hypothetical conflict between federal and state law
does not give this court federal question
jurisdiction under the doctrine of complete
preemption. 620
Thus, the OCC and the majority of district courts
concur that ACE is not protected under the National
Bank Act simply because it claims to be an agent of
a national bank. 621
The OCC's recent action against a bank demonstrates
that it will not shy away from exerting its
regulatory powers to stop a bank from partnering
with payday loan companies that have the
preponderant economic interest. 622 Citing the
following reasons, the OCC entered into a consent
decree that orders Eagle National Bank to cease
issuing payday loans through Dollar Financial:
The Bank had risked its financial viability by
concentrating in one line of business - payday
lending;
The Bank relinquished supervision of the program to
a single third party originator of payday loans; and
[*115]
The payday lending program was conducted on an
unsafe and unsound basis, in violation of a
multitude of standards of safe and sound banking,
compliance requirements, and OCC guidance. 623
Like Eagle National Bank, a growing number of banks
are abandoning their traditional lending
responsibilities to companies that offer payday
loans. 624 While the OCC actions are commendable, it
should not have to devote enormous time and
resources to investigate these banks one-by-one.
Congress needs to amend banking laws to prohibit
rent-a-bank.
Thus far, the discussion has focused on sham
transactions or subterfuge employed by payday
lenders in the making of loans in order to
circumvent federal and state laws, particularly
usury laws. Their conduct ranges from claiming to
sell services or products to partnering with banks
while retaining the primary economic interest.
Because section 85 only preempts a conflicting state
usury statute, payday loans are therefore subject to
credit disclosure requirements such as TILA, 625
irrespective of whether the payday lender is acting
alone or in concert with a bank. Clearly, when the
payday lender is acting alone, its payday loans are
subject to state usury limits. Even if the payday
lender is acting in concert with a bank, the
National Bank Act only preempts civil usury statutes
to the extent that the payday loans are being
offered by banks qua banks. 626
As more fully explained in Part IV, federal
legislation amending the National Bank Act should be
passed to prohibit rent-a-bank because, inter alia,
lenders charge interest rates greater than existing
state payday lending statutes that authorize
triple-digit interest rates and lenders violate
rollover statutes enacted to protect consumers from
perpetual indebtedness. Part IV further advocates
for and describes a comprehensive system of payday
lending regulations for enactment at the federal
level. As Part IV demonstrates, a continued
state-based approach to payday lending abuses will
[*116] not sufficiently protect consumers - it is
time for the federal government to act.
IV. PROPOSED FEDERAL REGULATION
As discussed in depth in previous sections of this
Article, the Ohio Survey and other reports show that
payday lenders across the country make no assessment
of a customer's ability to repay loans, demand fees
that amount to triple-digit interest rates for
payday loans, charge fees that exceed usury and
payday loan statutes, give customers false or
misleading information about the cost of credit,
disguise payday loan transactions to evade state and
federal law, refuse to supply customers with written
disclosures prior to contract consummation, partner
with banks to circumvent state-imposed interest-rate
limitations, lead customers to believe that they can
rescind loans at no cost, trap customers in a cycle
of indebtedness through the practice of rolling over
payday loans, seek improper treble damages in
collection actions against customers, and pursue
criminal prosecution of customers where no criminal
culpability properly lies. 627 The response of state
lawmakers to these practices varies greatly. 628 As
explained below, due to the lack of competition
among payday lenders and due to the industry's
intentional distortion of consumer credit
information, economic theory suggests that federal
and state lawmakers need to act to regulate the
industry. 629 Moreover, federal regulation of the
payday loan industry represents the best way to
provide consumers with a base level of protection
and to prevent payday lenders from using rent-a-bank
and other practices to evade the laws in states that
have attempted to provide consumer protection. 630
For federal legislation to be effective, it should,
at a minimum, do the following: cap fees for payday
loans, prohibit rent-a-bank, prohibit rollovers,
prohibit criminal prosecution, and require certain
notices in the contract.
Section A establishes how sound economic principles
justify federal regulation to accomplish these
purposes. Section B demonstrates that although
states have begun addressing [*117] the payday loan
problem to some extent, regulations at the state
level will likely continue to be, at best, a largely
ineffective patch-work approach. Finally, section C
describes the bare minimum protections federal law
should afford payday loan borrowers.
A. Economic Theory Justifies Regulation of the
Payday Loan Industry
Economic theory provides a justification for
regulation of the payday loan industry because the
industry lacks competition. In the Ohio Survey,
research assistants obtained payday loans at one
store location of each lender located in Franklin
County. 631 Franklin County had twenty-two lenders
with eighty-three store locations at the time of the
survey. 632 All twenty-two payday lenders surveyed
charged the maximum fee allowed on a $ 50 or $ 100
loan. 633 Other reports indicate that, despite the
industry's rapid growth, the prices charged by the
majority of lenders are at maximum legal rates or
higher. 634 In the Ohio Survey, a few lenders
offered discounts or coupons but most were available
only to repeat customers. 635 No one accuses the
lenders of being in collusion; yet, payday lending
has been legal in Ohio since 1996, 636 and the
industry's finance charges have not decreased
despite the passage of time and an increase in the
number of lenders. Based on the foregoing, a market
failure appears to exist in the payday loan industry
due [*118] to the lack of competition regarding
price. Such a failure may therefore justify
regulation of the industry. 637
While lack of competition alone may not justify
regulatory action, the industry's distortion of
pertinent information clearly provides justification
because it prevents consumers from freely making
informed choices about obtaining payday loans. 638
Payday lenders contend that they provide a service
to people who otherwise could not qualify for
short-term, unsecured loans, and therefore any
proposed regulation of the industry should give way
to the consumer's freedom of choice. 639 Freedom of
contract rests at the foundation of contract law and
is premised upon the notion that parties should be
able to negotiate the terms of their bargain. 640
Contracting parties may [*119] then rely on judicial
enforcement of the bargain reached unless
invalidating doctrines such as fraud or
unconscionability demonstrate that the contract was
not truly a product of mutual assent. 641 Economic
theory provides an alternative justification for
judicial enforcement of contractual intent. 642
Under an economic analysis, contracts arise from the
process of self-interested parties bargaining to
achieve individual wealth maximization. 643 Economic
theory assumes that contracting parties are fully
informed, rational actors who possess the ability to
bargain over terms. 644 The theory then assumes that
the bargain struck represents an efficient contract
that leads to wealth maximization not only for the
contracting parties, but for society at large as
well. 645 Accordingly, economic theory produces
efficient outcomes only when its "simplified
assumptions" approximate reality. 646
The results of the Ohio Survey and other surveys
contradict any assumption that consumers in payday
lending contracts act as informed parties. Even
though payday lenders [*120] are marketing a new
product, 647 as previously discussed, 73% of the
payday lenders in the Ohio Survey did not have
pamphlets or brochures about payday loans available
for a potential customer to peruse, 68% of the
payday lenders surveyed refused to allow the
customer to have a copy of the application to take
home and review, and even after
contract-consummation, only 18% of the payday
lenders gave the customer a copy of his or her
signed application. 648 Moreover, when payday
lenders were asked during the information-gathering
stage to state the APR for a $ 100 loan, 68%
violated TILA by denying the existence of an APR,
claiming lack of knowledge about the APR, stating
the APR equaled the finance charge, or avoiding
giving a clear answer. 649 In violation of TILA's
advertising requirements, a whopping 84% of the
lenders used fee schedules that did not state an APR
for each loan amount. 650 Likewise, in violation of
TILA's timing of disclosure requirement, 77% of the
lenders did not allow the surveyors to leave the
store with a copy of the contract for review prior
to consummating the deal. 651 Remember that the CFSA
is purportedly committed to the best practice of
allowing cost-free rescissions; 652 yet, 50% of the
CFSA members in the Ohio Survey did not allow such
rescissions when the customer tried to do so. 653
Finally, recall the numerous examples of payday
lenders threatening bad-check prosecution in
jurisdictions where the payday loan customer's
conduct did not constitute a crime. 654
[*121] These violations show that payday lenders
distort information in order to take advantage of
the customer's ignorance. Usually, an asymmetry of
information exists between merchants and consumers,
and merchants maintain a better position from which
to distort the information. 655 Such asymmetry is
arguably unfair. 656 Yet, merchants, like payday
lenders, exacerbate this unfairness when they
distort information out of an economic incentive.
657 "When one party interferes with the
"objectivity' of another's choice, the moral
reverberations swell, especially when the interferer
gains from it." 658 Payday lenders are undoubtedly
profiting from their exacerbation of asymmetrical
information. As shrewd businesspersons, they entice
customers with advertisements that promise a
convenient way for cash-strapped consumers to
quickly get a loan without undergoing a credit
check. 659 As predators in violation of numerous
laws, payday lenders earn lucrative profits by using
a host of tactics such as hiding the triple-digit
APRs until after contract consummation, charging
fees in excess of state law, and misrepresenting
their ability to have defaulting customers thrown in
jail. 660 Consequently, a market failure exists in
the payday loan industry. 661 Because [*122] the
market works unfairly and inefficiently,
governmental regulation is justified. 662 To be most
effective, as will be shown, this regulation should
stem from federal rather than state government
action.
B. Why State-by-State Regulation Would Be Inadequate
Each state, of course, can and should act to
regulate the payday loan industry, but Congress is
the only legislative body that can regulate it
adequately and effectively. State-by-state efforts
at regulation are inadequate and inefficient
because, as explained below, the rent-a-bank
practice circumvents state laws designed to protect
consumers, and many states do not afford consumers a
base level of necessary protections. 663 The [*123]
rapidly spreading rent-a-bank practice thwarts the
efforts of state lawmakers to provide the barest
consumer protection. 664 "Usury laws are, at core,
the earliest form of consumer protection law." 665
As stated previously, in nineteen states, Puerto
Rico, and the Virgin Islands, payday loans are
technically illegal because these loans carry
triple-digit interest rates that exceed the
double-digit interest rates permitted by law. 666
Payday lenders use rent-a-bank primarily to charge
fees in excess of these usury limits. 667 Moreover,
payday lenders are not content to simply evade usury
laws where payday loans are illegal. Rather, payday
lenders have begun, and will continue, to use bank
charters to extract from consumers fees in excess of
the triple-digit interest rates 668 already allowed
in states where the loans are legal. 669 Amazingly,
some payday lenders appear dissatisfied with
receiving fees carrying legalized interest rates
ranging from [*124] 240% to 780%. 670 As one
exasperated state senator exclaimed, "Ten times the
prime ought to be enough for anybody." 671
Although urged by state and federal regulators to
comply with interest rate ceilings, many payday
lenders cross the lines drawn by state lawmakers on
how much profit they can derive from desperate
consumers. Last year, the Ohio Department of
Commerce issued a Notice of Intent To Issue a Cease
and Desist Order against ACE. 672 After partnering
with Goleta National Bank, ACE dropped its payday
lending license and charged fees 13% above Ohio's
legalized effective APR of 391%. 673 ACE's defiance
of state laws has led it to defend against state
regulators in Ohio, Colorado, Florida, Indiana,
Maryland, and Texas. 674 In addition to being under
investigation in North Carolina for violating state
law, the North Carolina Commissioner of Banks
ordered payday lenders to "make no further payday
loans after August 31, 2001, either directly or as
agent for another, since they are without legal
authority to enter such transactions." 675
Approximately three [*125] months later, state
Attorney General Roy Cooper began investigating
payday lenders. 676 In response to the
investigation, the legal counsel for the CFSA, said,
"If it's a national or a state bank making the loan,
then there are no limits ... . We trust the [North
Carolina] Attorney General's Office has lawyers who
are smart enough to know that." 677 This legal
posture contradicts the CFSA's second best practice
standard: "A member will not charge a fee or rate
for a payday advance that is not authorized by State
or Federal law." 678
Like many payday lenders, some banks ignore warnings
from banking regulators. 679 As explained in Part
III of this Article, some payday lenders and banks
rely on federal preemption available to national and
state-charted banks under the National Bank Act and
DIDMCA to excuse their noncompliance with state-law
interest limitations. 680 The California Department
of Financial Institutions warned traditional lending
institutions not to partner with payday lenders
because "an institution's reputation may be
associated and potentially damaged by the lending
practices of some of the more unscrupulous payday
lenders." 681 The OCC and the Office of Thrift
Supervision (OTS) warned national banks and federal
thrifts about consumer protection concerns arising
from banks and thrifts entering into contractual
arrangements with third parties to fund payday
loans. 682 The OCC also notes that the third-parties
should not "automatically assume that the benefits
of the bank or thrift charter will accrue to them by
[*126] virtue of such relationships." 683 Yet, many
traditional lending institutions and payday lenders
seem undeterred in their quest to form partnerships.
684
Because federal banking law clearly authorizes banks
to export their interest rates, only Congress, not
banking regulators, state lawmakers, or the courts,
can successfully prevent rent-a-bank. As stated by
the United States Supreme Court in Marquette, "The
protection of state usury laws is an issue of
legislative policy, and any plea to alter [Section]
85 [of the National Bank Act] to further that end is
better addressed to the wisdom of Congress than to
the judgment of this Court." 685 On March 15, 2001,
Representative John LaFalce, senior Democrat on the
House Financial Services Committee, introduced a
bill that would prohibit federally insured banks
from making "any payday loan, either directly or
indirectly" or from making a loan to another lender
for purposes of financing or refinancing payday
loans. 686 Congress has failed to act on this bill;
therefore, the preemption doctrine effectively
prevents state lawmakers from deciding what
double-or triple-digit interest rate is fair for the
industry to charge risky [*127] borrowers. 687
Congress should amend banking law to prevent banks
from being a tool for payday lenders to ignore state
law and exploit consumers. 688 In amending federal
banking law, Congress should be guided by the words
of North Carolina Attorney General Roy Cooper: "We
don't believe bank charters were created to enable
companies to circumvent laws that are designed to
protect consumers." 689
Congress needs to act not only to preclude the
rent-a-bank practice but to afford consumers basic
protections from treble damages, rollover fees, and
criminal prosecution. A state-to-state comparison of
payday lending statutes reveals a lack of
uniformity, with the majority of states providing
little protection to consumers. 690 The paucity of
protection stems from the fact that many states have
enacted industry-sponsored legislation. 691 Only a
few states expressly prohibit payday lenders from
collecting treble damages. 692 Fairness dictates
that payday loan debtors should not be liable for
treble damages for defaulting on a payday loan. 693
If a consumer [*128] defaults on his car loan,
credit card, or residential mortgage, a lender
cannot collect treble damages. 694 Why should payday
loan debtors be subject to this collection practice
simply because the medium used to receive the loan
happens to be a check? Congress should close
loopholes in states that allow lenders to collect
treble damages.
Like the collection of treble damages, the rollover
practice deserves Congress's attention. States that
merely permit payday lending due to a lack of usury
limits, ignore the practice of rollovers. 695 In
states that expressly authorize payday lending, some
statutes prohibit rollovers while others limit them
and/or require a notice to consumers. 696 As
explained extensively in Part II of this Article,
the rollover data demonstrate that a significant
minority, and in some states, a majority, of payday
loan customers roll over payday loans. The rollover
practice reveals a host of consumers running on the
debt treadmill seemingly unable to get out of debt,
and no one knows how many of them have had to file
bankruptcy. 697 [*129] Notions of fairness dictate a
congressional limitation on or prohibition against
rollovers. Numerous stories exist detailing how
payday lenders use rollover fees to collect more
than double the original loan, yet leave some
consumers still owing the original loans. 698 These
stories demonstrate that a host of payday lenders
lack a commitment to fair lending practices; these
lenders, driven by a desire for profits, will not
limit the number of rollovers in the absence of a
legislative mandate. 699
Moreover, the payday lenders' use of rent-a-bank to
exceed rollover limits further serves as a testament
to their lack of commitment to fair lending
practices. These lenders ignore laws limiting
rollovers and contend that the rollover fees, like
the original loan fees, are protected by the
preemption doctrine in federal banking law. 700
Consequently, state law regulation cannot
effectively address rollovers as well as usury
limits. By preventing rent-a-bank and prohibiting or
limiting rollovers, Congress can play a vital role
in bringing protection to consumers nationwide and
keep thousands of consumers off the debt treadmill
and hopefully out of bankruptcy.
Like the response of states to the rollover
practice, some states remain silent about bad-check
prosecution of payday loan customers while other
states either ban it outright or ban it unless,
prior to the loan's due date, the customer closed
her bank account or stopped payment on the check.
701 As [*130] additional consumer protection, a few
states require a notice in the contract informing
the consumer of his or her rights regarding
bad-check prosecution. 702 Because only a few states
expressly preclude payday loan debtors from being
criminally prosecuted for writing bad checks, many
payday loan customers still are subject to
prosecution. Long ago, America did away with
debtors' prison, 703 a system founded on the
erroneous assumption "that all creditors were
honest, and all debtors dishonest." 704 Most state
constitutions contain provisions prohibiting
imprisonment for debt. 705 These provisions "were
adopted to protect the "poor but honest' debtor who
is unable to pay his or her debts." 706 South
Dakota's constitution provides wisdom on the issue
of prosecution of payday loan debtors because it
provides that "no person shall be imprisoned for
debt arising out of or founded upon a contract." 707
Payday loan prosecutions concern the breach of a
contract to repay a loan, not the deceptive practice
of convincing a creditor that a bad check was good.
708 Consequently, no consumer obtaining a payday
loan should fear incarceration simply because they
obtained a loan by writing a check. Payday loan
debtors should be on equal footing with consumers
who obtain cash advance loans by using their credit
cards; credit card borrowers are not subject to
prosecution. 709 Fairness dictates that all
Americans [*131] should be free from bad-check
prosecution if the crime is based on failure to
repay a payday loan. Congress should grant all
Americans this freedom by passing federal
legislation regulating the payday loan industry.
In addition to enacting legislation to address
specific problems such as bad-check prosecution, 710
Congress needs to act because concerned politicians
and consumer advocates have been largely
unsuccessful in convincing state legislators to
enact legislation to protect payday loan customers.
Except in Illinois, lawmakers in states lacking
usury limits failed last year to pass legislation
either banning payday loans or regulating the
industry. 711 Most states that specifically
authorize payday lending failed to amend payday
lending statutes to provide greater consumer
protections. 712 Evidently, because the majority of
these states passed industry-sponsored payday loan
bills, many lawmakers think the industry offers
consumers a valuable service not otherwise
available. Undoubtedly, payday lenders provide a
service, but they have no right to provide the
service on whatever terms they choose; [*132] the
payday lending abuses demonstrate that the industry
should be regulated. 713 Perhaps some proponents of
payday lending believe "these people" represent
risky borrowers who should have to pay high interest
rates to cover financial crises and who do not need
protection from predatory payday lenders. 714 As an
example, consider the comments of Republican
Representative C.L. "Butch" Otter (Idaho) in
response to an article criticizing the payday loan
industry:
By allowing people to borrow against future
earnings, payday lenders provide a safety net for
those who need cash to meet emergencies, or who are
in control of their finances and are willing to
assume debt to take advantage of an opportunity. No
one is forced to go to a payday lender, yet these
businesses serve hundreds of thousands of men and
women every year. Clearly, these lenders are meeting
a need in their communities. 715
Perhaps Representative Otter and other lawmakers
have not seen the rollover data, or maybe they do
not believe the predatory charges lodged against the
industry. 716 Payday loan industry lobbyists
aggressively work to make sure these positive
perceptions of the industry persist. 717
[*133] In summary, Congress should take on payday
lending because consumers will continue to be
subject to many abuses perpetrated by the industry
because state laws cannot adequately protect them.
The payday loan industry's strong lobby, the apathy
of many state lawmakers, and the industry's
rent-a-bank schemes render state efforts inadequate.
718 This Article argues that Congress should afford
consumers, at a minimum, the protections outlined
below.
C. Minimum Consumer Protections
Assuming Congress can be persuaded to regulate the
payday loan industry, it should enact legislation
that at least does the following: (1) places a
ceiling on the maximum interest rates and fees that
lenders can charge, (2) prohibits banks from
partnering with payday lenders, (3) forbids the
collection of treble damages from customers, (4)
bans the criminal prosecution of customers, and (5)
prohibits rollovers using the same or multiple
lenders. The goals of the legislation should be to
provide consistency among the states, to curtail
practices that get consumers trapped in the cycle of
indebtedness, and to prohibit practices that are
fundamentally unfair and morally reprehensible. As
explained below, two lawmakers have introduced bills
to address problems with payday lending. While
neither bill may be politically viable, one more
realistically deals with abuses of the payday
lending industry, yet still lacks essential
protections. No state payday lending statute is a
model worthy of emulation. However, Congress [*134]
could adopt specific provisions contained in the
various state payday lending statutes to effectively
accomplish the goals identified above.
Convinced that the payday loan industry needs to be
federally regulated, Representative John LaFalce of
New York, senior Democrat on the House Financial
Services Committee, introduced H.R. 1055, entitled
the Federal Payday Loan Consumer Protection
Amendments of 2001. 719 LaFalce's proposal would
amend the Federal Deposit Insurance Act to prohibit
all federally insured banks from making payday loans
either directly or through an affiliate, or from
making a loan to another lender for purposes of
financing or refinancing payday loans. 720 LaFalce's
bill would also restrict non-banks from issuing
payday loans. 721 While LaFalce has strong support
from other Democrats, a bill that completely bans
payday lending in the hands of a
Republican-controlled committee is not politically
viable. 722 This lack of viability may explain why
no action has been taken on the bill.
Representative Bobby Rush of Illinois introduced the
other payday loan bill, H.R. 1319, entitled the
Payday Borrower Protection Act, which if passed
would protect payday loan customers from various
payday lending practices by setting standards for
state payday loan laws. 723 The maximum loan amount
is $ 300, which is a substantially greater
limitation in comparison to the twenty states that
have maximum loan rates of $ 350 or more and seven
states that place no limits on consumer loans. 724
Chief among the consumer protections contained in
H.R. 1319 is a provision capping payday loan fees
[*135] at a 36% interest rate. 725 Because H.R. 1319
sets minimum standards for states to follow, states
would be at liberty to lower the interest rate, and
thereby decrease the profitability of payday
lending. The bill brings a modicum of fairness to
the industry because consumers across the nation
would not have to pay more than the federal APR for
payday loans. The 36% APR limitation would
drastically reduce the triple-digit APRs normally
associated with payday loans, but payday lenders
claim they cannot make a profit if they are limited
to charging double-digit interest rates. 726
Consequently, this bill may never receive attention
unless Democrats are willing to increase the 36%
interest rate to triple-digits.
Related to the 36% interest rate limitation is a
provision that removes the incentive for payday
lenders to use rent-a-bank partnerships. Section 3
of H.R. 1319 would amend the Federal Deposit
Insurance Act 727 by allowing an insured depository
institution to issue payday loans directly, or
indirectly through an agent, only if the loan
complies with its state's payday lending law,
particularly the interest rate limitation of 36%.
728 By subjecting banks to the same 36% interest
rate cap, this provision would destroy the
profitable rent-a-bank union because payday lenders
could no longer circumvent state-imposed interest
rate caps by partnering with banks. Moreover,
section 3 would make banks in rent-a-bank
arrangements responsible for determining whether the
payday lender is complying with state and federal
laws. 729
[*136] In addition to curtailing rent-a-bank, H.R.
1319 seeks to protect consumers from payday lending
practices that arise because a check, or an
electronic fund transfer, is used to obtain a payday
loan. Section 4(b)(6)(A) precludes the initiation or
threat of criminal and civil prosecution of a payday
loan debtor other than the initiation of "a
proceeding directly related to the collection of
[payday loan] debt and actual damages." 730 The bill
also requires the payday loan contract to contain a
"clear and conspicuous" notice that the consumer is
free from the initiation or threat of such
prosecutions and that the lender is limited to
collecting the debt and actual damages. 731 By
limiting the lender in this fashion, the bill
proscribes the collection of treble or double
damages under state civil statutes designed to
compensate victims of bad-check crimes. 732 In
addition, it prohibits the prosecution of customers
for bad-check crimes. 733 H.R. 1319 also prohibits
lenders from doing anything that is prohibited for a
debt collector under section 808 of the FDCPA. 734
For example, under the FDCPA, it is illegal for a
debt collector to threaten or institute criminal
prosecution for defaulting on a loan unless such an
action is lawful and the debt collector intends to
take such action. 735 Under this bill, it would also
be illegal for a payday lender to threaten the same.
736
[*137] H.R. 1319 contains provisions designed to
prohibit certain practices that lead to perpetual
indebtedness. 737 For example, it requires a
two-week period of maturity for every $ 50 amount
borrowed. 738 This provision extends the traditional
loan period of two weeks, so that if, for instance,
a customer borrows $ 150, he would have six weeks to
repay that loan. This provision would put consumers
in the best position to avoid perpetual
indebtedness, if it is coupled with a provision
similar to Indiana law, which allows customers to
make partial payments to reduce the principal prior
to the loan's due date. 739 H.R. 1319 further
protects payday loan customers from perpetual
indebtedness by forbidding a lender from refinancing
or rolling over payday loans, and from issuing a new
loan between that lender and its customer within
thirty days after payment of a previous loan. 740
The bill also prohibits a lender from accepting
repayment of a payday loan if the lender knows, or
has reason to believe, that the funds submitted for
repayment are the proceeds from a previous payday
loan. 741 Because the lender may elect to be
willfully blind, this provision will not prevent a
borrower from getting a second loan from a second
payday lender within thirty days of the first loan
and, subsequently, does not eliminate rollovers
using multiple lenders (the rollover [*138]
variation known as "borrowing from Peter to pay
Paul"). 742
In summary, the enactment of H.R. 1319 would provide
basic legal protections to payday loan customers.
H.R. 1319 contains two additional protections not
discussed heretofore. First, many consider the
inclusion of arbitration clauses in consumer
contracts to be improper or predatory. 743 H.R. 1319
prohibits arbitration clauses in consumer loan
contracts or any document in connection with the
loan. 744 The wording of this [*139] provision
prohibits arbitration clauses that may be hidden in
the application form and not contained anywhere in
the loan contract signed by the borrower. Finally,
H.R. 1319 sets licensing and regulation standards
for payday lenders to follow. 745
H.R. 1319, however, will not be effective because,
even though it mandates that states enact its
minimum standards, it does not penalize states that
fail to do so. As with other federal statutes,
Congress will need to create financial incentives to
persuade states to enact the federal payday loan
statute. 746
Thus far, minimum protections have been analyzed,
but Congress can provide additional protections if
it embraces the goal of freeing millions of
Americans from "financial servitude" - the state of
only qualifying for exorbitant sources of credit
like payday lending. 747 Payday lenders seem to
inculcate a sense of financial irresponsibility, and
they will not help consumers repair their credit
histories. 748 As previously explained, an
industry-sponsored survey shows that most payday
loan customers lack access to traditional forms of
credit. 749
Congress should follow the approaches of various
states regulating payday lending by enacting
legislation that helps consumers establish habits to
prudently manage a financial crisis and help them to
eventually rebuild their credit histories. For
instance, Congress could follow Indiana's approach
in dealing with the fact that payday lenders make no
real assessment of a customer's ability to repay the
loan. Under [*140] Indiana law, a payday lender
cannot issue a loan that exceeds 20% of a consumer's
monthly net income. 750 This income-based limitation
would constrain the practice of encouraging
consumers to take out the maximum loan amount for
which they are approved. 751 If Ohio had a similar
income-based loan limitation, the surveyors in the
Ohio Survey would have only been eligible for loans
up to $ 160. 752 Ideally, in addition to requiring
lenders to limit loans based on income, a payday
loan statute should require lenders to inquire
about, and limit loans based on, large expenses such
as housing and car payments.
This ideal may, however, impose undue additional
burdens on lenders by requiring them to revise
applications to include more information and
purchase software to analyze when a loan should be
given. The result may be that consumers are denied
loans because payday lenders begin to act too much
like traditional lenders in assessing ability to
repay. Ultimately, Congress, like Indiana, may
conclude that the proper balance may be to require
lenders to limit loans based on a consumer's net
income. 753
Florida is another state that provides consumer
protections to payday loan customers that are worthy
of implementing on a federal level. 754 As
previously discussed, Congress should [*141] adopt
Florida's requirement that the state maintain an
electronic database to prevent lenders and customers
from rolling over loans using the same or multiple
lenders. 755 Congress should also follow Florida's
requirement that lenders give a customer who cannot
repay a loan by its due date a 60-day grace period
with no additional charges to repay the loan. 756
This grace period should be combined with the
previously discussed requirements that customers
receive a two-week period of maturity for every $ 50
amount borrowed, and that customers be allowed to
make partial payments to reduce the principal prior
to its original due date. 757
As a condition to receiving the 60-day grace period,
Florida requires the customer seek credit counseling
from an approved list of credit counseling agencies.
758 Credit counselors help consumers learn to budget
their money and to readjust spending and buying
habits to realistically deal with their debts. 759
By requiring payday loan customers in need of the
[*142] grace period to receive credit counseling,
Florida puts payday loan customers in a position to
repair their credit by learning how to pay off all
creditors, not just payday lenders, and by
consistently paying their bills on time. 760
Improved credit histories empower these persons to
obtain loans at prime rates, rather than subprime
rates. 761 Accordingly, Congress should enact a
statute like Florida's statute by requiring a grace
period and credit counseling for payday loan
customers who are unable to repay loans.
Assuming that Congress allows payday lenders to
charge triple-digit interest rates, the foregoing
restrictions should allow the payday loan industry
to remain profitable and yet afford consumers some
minimum protections. 762 While this Article cannot
discuss in detail additional important restrictions
on payday lending, it urges Congress to adopt the
following key provisions of state payday lending
statutes. [*143] First, to prevent disguised payday
loan transactions, Congress should prohibit the
conditioning of loans on the consumer's purchase of
additional goods or services. 763 Second, rather
than relying on general UDAP statutes, 764 Congress
should follow a few states that expressly prohibit
payday lenders from engaging in fraudulent and/or
unfair and deceptive acts, practices, or
advertisements. 765 Third, like two states -
Colorado and North Dakota - Congress should require
payday lenders to permit cost-free rescissions. 766
Because the industry has already adopted this as a
best practice, 767 mandating cost-free rescissions
should not pose a problem for the industry. Fourth,
Congress should adopt Montana's prohibition against
[*144] adhesionary contractual terms 768 such as
confession of judgment and mandatory arbitration
clauses. 769 Prohibiting such clauses seems fair
because consumers have no real ability to bargain
around them. 770 Fifth, to prevent the exploitation
of consumers who desperately need cash, Congress
should follow several states that prohibit lenders
from conditioning the issuance of a loan on the
provision of collateral or a co- [*145] signatory.
771 Finally, Congress should follow a few states
that afford consumers a private right of action with
remedies intended to motivate payday lenders to
comply with the payday lending statute. 772
CONCLUSION
In various jurisdictions, lawmakers and state
regulators, increasingly aware of the need to
further regulate the payday loan industry, rely on
state laws that antedate payday loans. These same
persons enact, or attempt to enact, state laws to
deal with abusive payday lending practices. While
payday lending is expressly authorized in
twenty-seven jurisdictions, it is illegal in
twenty-one jurisdictions as a result of usury laws.
In states that authorize, or merely permit payday
lending due to the absence of usury laws, payday
lenders may legally charge fees tantamount to
triple-digit interest rates. Most of the states that
authorize payday lending set limits on the size of
the loan, the length of the loan period, and the
interest rate/fee for the loan. The laws in these
states, however, [*146] amount to a poor patchwork
solution due to the gross disparity between the
highest and lowest permissible APRs. Moreover, while
many payday loan statutes prohibit or limit
rollovers, most statutes remain silent about many
abusive payday lending practices, including the
collection of treble damages from debtors, the
prosecution of debtors for passing bad checks, and
the issuance of serial loans by multiple lenders.
Due to the legislative silence about these practices
in states, the civil and criminal justice systems'
interpretation of general laws provide the primary
method for determining whether payday lenders
violate state law and whether punitive or criminal
sanctions apply to their actions. Such reliance
results in appalling consequences for many
defaulting debtors because some judges, prosecutors,
and litigators erroneously conclude that these
consumers deserve punitive and criminal sanctions.
State payday loan statutes, and laws that pre-date
the statutes, have, thus far, proven largely
inadequate to fully protect consumers. Payday
lenders devise, and continue to employ, sham
transactions to circumvent usury and other consumer
protection laws. Usury statutes should provide the
first layer of protection against unconscionable
payday loans, but payday lenders skirt these laws by
fabricating transactions that purport to sell
services or products and by drafting transactions
that remove the loan from the purview of the state
law.
Although the abuses of the payday lending industry
are sufficient in themselves to compel state
regulation, they extend beyond the bare terms of
each loan transaction. As the Ohio Survey
disturbingly reveals, these abuses begin with
denying consumers access to information essential to
informed decision-making - an abuse extending even
to the deliberate concealment of payday loan terms -
and extend to falsely representing to the consumer
that he or she may rescind a payday loan at no cost.
Payday lenders also employ disreputable, and
sometimes illegal, practices such as obtaining
treble damages from debtors in default, pursuing
bad-check prosecution against them, and using
rent-a-bank to charge fees in excess of usury laws
and payday loan statutes. In fact, unscrupulous
payday lenders have filed criminal complaints
against their customers, and successfully persuaded
district attorneys to prosecute them for writing bad
checks. In almost every case, these prosecutions
represent an inappropriate perversion of the check
fraud statutes. Despite this perversion, [*147] the
prosecutions frequently serve as a viable collection
tool for payday lenders. Accordingly, state-based
regulations against the industry have proven as
effective as sealing a leak on a rotten garden hose:
Every time one leak is plugged, another appears!
The inability or unwillingness of the various states
to effectively deal with payday loan abuses and the
increasing use of rent-a-bank to circumvent state
laws, demonstrates that the federal government must
act now to enact comprehensive regulations dealing
with the payday lending industry. First, to fully
protect the consumer, new federal laws need to
mandate that payday lenders include full disclosure
of all loan terms with each transaction. These laws
must also grant consumers the right to rescind the
loan within three days of consummation. A three-day
rescission period will ensure consumers a fair
opportunity to make an informed decision. Second,
the regulations should establish a national usury
law preventing the exorbitant APRs currently
garnered by payday lenders. Third, since payday loan
customers are among the most financially vulnerable
members of our society, Congress should require
payday lenders to make a fair inquiry into each
borrower's capacity to repay the loan before
extending credit. Fourth, federal law should place a
strict limitation on the ability of payday lenders
to extend, renew, or refinance a payday loan, and
mandate further that a portion of every renewal fee
be used to reduce the borrower's principle
obligation.
Finally, payday lenders must be prohibited from
taking any punitive action against their customers.
The purpose of treble damage remedies is to deter
willful or wanton misconduct; a payday loan
customer's inability to repay a debt is seldom
willful, and in any event is no more egregious than
the failure of other consumers to pay a credit card
or auto loan on time. Many states already preclude
the criminal conviction of payday loan borrowers.
Federal regulation must work to ensure that this
rule prevails in all jurisdictions, not only to
ensure due process for all, but to prevent payday
lenders from coercing payment through the idle
threat of criminal prosecution. Admittedly, payday
loans frequently involve conduct that should be
considered criminal, but it is the conduct of the
lender, not the consumer, that warrants this
conclusion. Accordingly, federal law should impose
strict penalties on those lenders that refuse to
comply with the [*148] proposed regulations.
It may be, as payday lenders claim, that deferred
deposit transactions constitute a necessary and
desired form of consumer credit. Current laws,
however, provide far too many opportunities for
abuse by lenders, and do not afford payday loan
customers the same consumer protections enjoyed by
customers of traditional credit services. Consumers
forced into these transactions already suffer
financial distress disproportionate to the rest of
the general public. These borrowers should not be
forced to resort to credit sources that compound
their economic hardship. Accordingly, Congress
should act to stringently regulate the payday
lending industry as an important step in equalizing
consumer protection laws for all consumers, even if
true equal credit opportunity remains elusive.
[*149]
APPENDIX
Table 1: Initial Loan Information
[SEE TABLE IN ORIGINAL] [*150]
Table 2: Information-Gathering Payday Loan
Disclosures
[SEE TABLE IN ORIGINAL] [*151]
Table 3: Payday Loan Contract Consummation
[SEE TABLE IN ORIGINAL] [*152]
Table 4: Payday Loan Contract Rescission Stage
[SEE TABLE IN ORIGINAL]*
Legal Topics:
For related research and practice materials, see the
following legal topics:
Banking Law > National Banks > Interest & Usury >
Interest
Contracts Law > Negotiable Instruments > Discharge &
Payment > Payment > Time for Payment
Banking Law > Consumer Protection > Truth in Lending
> Disclosure
FOOTNOTES:
n1. Ortega is a typical payday loan customer. For
further explanation as to why she is considered a
typical payday loan customer, see discussion infra
Part I.B.
n2. Adam Geller, Payday May Day: Short-Term Lenders
Under Fire, Hous. Chron., Jan. 26, 2001, at B1,
available at 2001 WL 2995313.
n3. Id.
n4. Id.
n5. The court in Cashback Catalog Sales, Inc. v.
Price, 102 F. Supp. 2d 1375, 1379 n.3 (S.D. Ga.
2000) set forth the formula for calculating an APR.
Based on a fifty-two week year with "R" representing
the APR, "I" the finance charge, "T" the term
(weeks) of the loan, and "P" the loan principle: (R
x P/52) T = I. Applying this formula to Ortega's
loan yields the following calculation and result: 1.
(R x $ 300 / 52) 2 = $ 90. 2. ($ 300R /52) 2 = $ 90.
3. 5.77R x 2 = $ 90. 4. 11.54R = $ 90. 5. R = $ 90
/11.54. 6. R = 7.80. Accordingly, Ortega's loan
carried an APR of 780%.
n6. Geller, supra note 2.
n7. Id.
n8. Id.
n9. Id. Under Texas's consumer loan law, a lender
can charge up to $ 15.60 for a fourteen-day loan of
$ 300. See 7 Tex. Admin. Code 1.605(c) (West 2002)
(containing an exhibit that "provides examples of
the maximum authorized rates for loans made under
Texas Finance Code"). The lender cannot renew or
roll over a loan if doing so results in charges
exceeding that maximum permitted fee. See id.
1.605(f)(1).
n10. Geller, supra note 2. The Delaware bank is the
County Bank of Rehoboth Beach. Id.
n11. The Community Financial Services Association of
America, a payday lending industry trade group,
operates a website that responds to these criticisms
at
http://www.cfsa.net/pressreleases/bestpractices-pr.html.
n12. See Jean Ann Fox, What Does It Take to Be a
Loan Shark in 1998? A Report on the Payday Loan
Industry, in Consumer Financial Services Litigation
1998, at 987, 990 (PLI Corporate Law & Practice
Course, Handbook Series No. B-1047, 1998) (comparing
salary lenders, who were considered loan sharks at
the beginning of the twentieth century, with payday
lenders), available at WL 772 PLI/Comm 987; Lisa
Blaylock Moss, Note, Modern Day Loan Sharking:
Deferred Presentment Transactions & the Need for
Regulation, 51 Ala. L. Rev. 1725, 1725 (2000)
("Modern day "loan sharks' are making short-term
loans at usurious interest rates to consumers under
the guise of various "deferred presentment
transactions.'"); Press Release, Consumer Federation
of America, Payday Lenders Charge Exorbitant
Interest Rates to Cash-Strapped Consumers (Nov. 10,
1998), at
http://www.consumerfed.org/loansharkpr.pdf.
n13. See discussion infra Part II.B.1.
n14. See Barbara A. Rehm, Tanoue Seeks to Halt
"Renting' of Charters to Payday Loan Firms, Am.
Banker, June 14, 2000, at 4 ("Federal Deposit
Insurance Corp. Chairman Donna Tanoue ... urged
Congress to crack down on banks that are so eager
for fee income they "rent' their charters to payday
loan companies."), available at 2000 WL 3362278; see
also discussion infra Part III.B.2.
n15. See discussion infra Part I.B.2.a.
n16. Lynn Drysdale & Kathleen E. Keest, The
Two-Tiered Consumer Financial Services Marketplace:
The Fringe Banking System and Its Challenge to
Current Thinking About the Role of Usury Laws in
Today's Society, 51 S.C. L. Rev. 589, 604 (2000).
n17. See discussion infra Part II.B.2.d.
n18. See id.
n19. See infra Part III.B.2.a.
n20. See Hilary B. Miller, Payday Loans and
Predatory Lending, in Consumer Financial Services
Litigation 2001, at 113, 127-28 (PLI Corporate Law &
Practice Course, Handbook Series No. B-1242, 2001)
(discussing what some consumer groups consider to be
predatory loans by using several criteria, including
high costs), available at WL 1242 PLI/Corp 113; John
Rao, Fair Housing: Predatory Loan Practices, in 1
Civil Rights Section, at 349 (ATLA Annual Convention
Reference Materials, July 2001) (defining predatory
lending as the "practice of extending credit on
unfair terms"), available at WL 1 Ann. 2001 ATLA-CLE
349.
n21. See, e.g., Kari Lydersen, Payday Profiteers:
Payday Lenders Target the Working Poor,
Multinational Monitor, Oct. 1, 2001, at 9 (stating
that First Cash Financial Services, Inc., reported a
54% increase in profits during the first six months
of 2001), available at 2001 WL 15520552; Teresa
Dixon Murray, Quick Cash with a Catch, Plain Dealer
(Cleveland), Sept. 23, 2001, at G1 (stating that the
largest payday lenders reported "at least a 50
percent increase in revenues in the first half of
2001"), available at 2001 WL 20551086; Compl., Sec.
& Exch. Comm'n v. Ace Payday Plus, LLC, No.
1-02-20858-Civ.-Ungaro-Benages P 14 (S.D. Fla. filed
Mar. 19, 2002) (asserting various violations of
securities laws by Ace, the largest check-cashing
company that offers payday loans, and stating that
Ace's estimated earnings from its payday loan
operations to yield "an average of up to 360% profit
per year" and its check cashing operations to yield
"up to 720% per year"),
http://www.sec.gov/litigation/complaints/complr17422.htm.
Payday lenders must be earning generous profits
because they are trying to attract financial
investors by promising a 20% return on their
investment. See, e.g., SEC Brings Emergency
Enforcement Action Against Florida Check Cashing
Business and Affiliates, SEC News Dig., (U.S. Sec. &
Exch. Comm'n, Washington, D.C.) Mar. 20, 2002,
available at 2002 WL 10534114. For further
discussion, see infra note 367 and accompanying
text.
n22. See discussion infra Part I.A.
n23. See discussion infra Part I.B.
n24. Middle-and upper-class Americans are not
subject to these abusive collection practices when
they default on credit card debts. Payday loan
customers should receive comparable protection.
n25. See discussion infra Part II.A.
n26. See discussion infra Part III.B.
n27. See discussion infra Part III.B.2. Payday
lenders are aggressively seeking banks for
partnership arrangements because, under federal
banking law, a payday lender may charge interest at
the maximum rate allowed by a bank's home state,
instead of being limited by a lower rate permitted
in the state where the customer resides. Id. This
practice, known as "rent-a-bank," is the basis for
National Money's claim that it did not violate
Texas's fee limitation of $ 15.60 or rollover
limitations when it collected $ 1800 in fees on a $
300 loan to Ortega. See supra note 10 and
accompanying text. Part I debunks the payday
lenders' claim that federal law preempts state usury
law to the extent that the payday lender, rather
than the bank, has the preponderant economic role in
the payday lending operation. Federal banking
regulators have warned banks about partnering with
payday lenders and do not support rent-a-bank
because of concerns over consumer protection issues
and banking safety and soundness risks. Press
Release, Office of the Comptroller of the Currency
and Office of Thrift Supervision, Agencies Urge
Banks and Thrifts to Evaluate Risks with Vendors
Engaged in Practices Viewed as Abusive to Customers
(Nov. 27, 2000) (indicating that OCC and OTS
"alerted national banks and federal thrifts that the
agencies have significant safety and soundness,
compliance and consumer protection concerns with
banks and thrifts entering into contractual
arrangements with vendors to fund so-called "title
loans' and "payday loans'"), available at 2000 WL
1740418, at 1. For further discussion, see infra
notes 526-30 and accompanying text.
n28. See infra Part IV.B (discussing the
ineffectiveness of existing state law and positing
that Congress needs to set minimum consumer
protections). While banning payday loans is an
option, it is not a viable option given the consumer
demand for the loans and the aggressive lobbying
efforts of payday lenders.
n29. See infra notes 719-62 and accompanying text.
n30. Melissa Allison, Regulators Leave Locations up
to Banks, Chi. Trib., Nov. 25, 2001, 5, at 1.
Lending volume is the primary factor dictating the
number of bank branches in a given area. Id. This
reality results in fewer bank branches in low-income
and minority neighborhoods and more payday loan
companies since payday loan companies typically cost
less to operate and generate more income than a
typical bank branch. Id.
n31. See John P. Caskey, Fringe Banking:
Check-Cashing Outlets, Pawnshops, and the Poor 6-7,
70-71, 90-97 (1994); Michael A. Stegman, Banking the
Unbanked: Untapped Market Opportunities for North
Carolina's Financial Institutions, 5 N.C. Banking
Inst. 23, 28 (2001) ("The core of this "fringe
banking' industry, as it is commonly referred to by
consumer advocates, is a national network of check
cashing centers and payday lenders ... .").
n32. Caskey, supra note 31, at 59. In his book,
Professor Caskey describes "salary lenders," the
forerunners of today's payday lenders. See id. at
31-32. In a typical arrangement, an unlicensed
lender would make a loan by "purchasing" a worker's
next paycheck at a discount. Id. Salary lenders
claimed they were not lending but were purchasing
property. Id. at 30, 32. Many states adopted small
loan laws to regulate this practice. Id.
n33. Id. at 124 n.11.
n34. Open-End Credit, 65 Fed. Reg. 17,129 (Mar. 31,
2000) (to be codified at 12 C.F.R. pt. 226)
(indicating that payday loans "may also be known as
"cash advance loans,' "check advance loans,'
"postdated check loans,' "delayed deposit checks,'
or "deferred deposit checks'"); Fox, supra note 12,
at 989 (indicating that small, short-term consumer
loans "go by a variety of names: "payday loans,'
"cash advance loans,' "check advance loans,'
"post-dated check loans' or "delayed deposit check
loans'").
n35. This list of documents is based on the Ohio
Survey results. See also Fox, supra note 12, at 989
(noting that "recent pay stubs, bank statements,
photo identification, car registration, several
months' telephone bills and utility bills" are the
typically required documents); Dewanna Lofton, Is It
Legalized Loan Sharking, or Help for Those with
Nowhere Else to Go?, Com. Appeal (Memphis), Sept. 3,
2000, at DS1 ("Most [payday lenders] require that
borrowers bring a driver's license or state-issued
photo ID, a recent pay stub, telephone bill, bank
statement and checkbook with pre-printed checks."),
available at 2000 WL 24146185.
n36. Drysdale & Keest, supra note 16, at 606 ("It is
handy, quick, and hassle-free; there are no
obstacles such as bad credit records."); Daniel A.
Edelman, Payday Loans: Big Interest Rates and Little
Regulation, 11 Loy. Consumer L. Rev. 174, 174 (1999)
(indicating that the lack of a credit check is a
feature that "makes these loans attractive to those
who have, or think they have, bad credit"). As
revealed in the Ohio Survey, contrary to their
representations, most lenders conduct a credit check
using Tele-Track, a credit reporting agency for
risky borrowers. See infra notes 306-08 and
accompanying text.
n37. Besides companies that only issue payday loans,
check-cashing outlets, retail stores, and pawn shops
are also offering the loans. Fox, supra note 12, at
989. In the Ohio Survey, a liquor store, Great
Western Beverage, offered payday loans. As indicated
in the introduction, traditional banks are now in
the payday loan business.
n38. Smith v. Check-N-Go, Inc., 200 F.3d 511, 513
(7th Cir. 1999) ("A "payday loan' is a short-term
loan that is to be repaid on the borrower's next
payday."); Drysdale & Keest, supra note 16, at
600-01.
n39. Drysdale & Keest, supra note 16, at 601 ("Some
transactions use delayed automatic debit agreements
instead of checks. Deposit of the check or automatic
debit is deferred for an agreed-upon time, which may
be tied to the next payday (even if only a matter of
days), or for a scheduled period of time up to a
month.").
n40. Fox, supra note 12, at 990. Some lenders can
shorten loan terms to maximize costs by taking
advantage of state statutes allowing loan terms of
up to one full month. Drysdale & Keest, supra note
16, at 603-04 (explaining how lenders who would make
$ 20 off a loan fee on a $ 100 loan payable in one
month can make twice that if the loan term were for
two weeks and the borrower rolled it over and noting
that "this may help explain why two weeks is the
most common term for payday loans").
n41. Fox, supra note 12, at 990 ("The consumer can
either redeem the check with cash or a money order,
permit the check to be deposited, or renew the loan
by paying another fee"); see also Drysdale & Keest,
supra note 16, at 601 ("To avoid appearing to roll
over the debt, the lender may ask you to take out a
"new loan,' in which case you pay the $ 15 fee, but
write another check for $ 115."). The last two
options are virtually indistinguishable; the
distinction made here merely clarifies the later
discussion, see infra Part II.B.1.a, regarding the
inadequacy of statutes that attempt to prohibit
rollovers.
n42. See Paul Gores, Payday Lenders Tout New Study,
Milwaukee J. & Sentinel, May 8, 2001, at D1,
available at 2001 WL 9354775.
n43. Drysdale & Keest, supra note 16, at 601. Recall
Leticia Ortega who had her bank account debited $ 90
every two weeks for almost a year by National Money
Service in order to roll over the loan. See supra
notes 1-10 and accompanying text.
n44. Kathleen E. Keest, Stone Soup: Exploring the
Boundaries Between Subprime Lending and Predatory
Lending, in Consumer Financial Services Litigation
2001, at 1107, 1115, (PLI Corporate Law & Practice
Course, Handbook Series B-1241, 2001) ("Since the
fees are flat fees, and the loans are nonamortizing,
the fees pile on and on, while the principal remains
untouched."), available at WL 1241 PLI/Corp 1107.
n45. Geller, supra note 2.
n46. See, e.g., Shaun Schafer, Lenders Thrive on
Debt Cycles, Tulsa World, Jan. 28, 2002, at 1
(quoting a payday loan customer who stated that she
could trace the eight payday loans that she had
obtained back to shortly after her fifteen-year
marriage ended), available at 2002 WL 7106735.
n47. See infra notes 537-47 and accompanying text.
n48. See infra notes 538-46 and accompanying text.
n49. See infra note 540 and accompanying text.
n50. See infra Part I.B.
n51. The "unbanked" are consumers who do not use
regular bank accounts to pay bills or to handle
other personal financial matters. See Caskey, supra
note 31, at 84-90. A large number of unbanked
individuals receive governmental benefits, such as
welfare and social security checks. Joseph A. Smith,
Jr., Savings for the Poor: The Hidden Benefits of
Electronic Banking, 5 N.C. Banking Inst. 1, 4 (2001)
(stating that the "universe of unbanked Americans,
both recipients and nonrecipients of federal
benefits, represents one third of all minority
households").
n52. See Jarret C. Oeltjen, Florida Pawnbroking: An
Industry in Transition, 23 Fla. St. U. L. Rev. 995,
1002-03 (1996) (discussing new pawnshop services,
including "advancing money on personal checks under
the guise of check cashing"); Amy Pyle, Consumer
Groups Attack "Payday Loan" Business, L.A. Times,
Feb. 11, 1999, at A1 (stating that check-cashers
began issuing payday loans in order to replace lost
profits arising from federal laws mandating that
government checks (e.g., welfare or social security
checks) be electronically deposited), available at
1999 WL 2128989; Moss, supra note 12, at 3
(inferring that the market for payday loans are
consumers who have small checking account balances).
n53. See, e.g., Hamilton v. York, 987 F. Supp. 953,
955 (E.D. Ky. 1997) (conveying a payday lender's
argument "that it was not charging interest but only
service fees for cashing checks"); Keest, supra note
44, at 1116-17 ("The industry took the position
these [payday loan transactions] were not loans, and
therefore not subject to state licensing laws, state
credit laws, nor Truth in Lending disclosure
requirements."); Deborah A. Schmedemann, Time and
Money: One State's Regulation of Check-Based Loans,
27 Wm. Mitchell L. Rev. 973, 978 (2000); Jeff
Gelles, The Philadelphia Inquirer Consumer Watch
Column, The Phila. Inquirer, Nov. 14, 2001 (stating
that some lenders were "drawing up a contract that
says a consumer is "leasing' the money, not
borrowing it"), 2001 WL 30265902.
n54. See, e.g., Caskey, supra note 31, at 30 ("Such
an agreement is obviously a short-term consumer
loan, but some check-cashers claim that it is merely
a delayed check-cashing transaction and should not
fall under the laws governing consumer loans.");
Schmedemann, supra note 53, at 978 ("The check-based
loan industry [in Kentucky] maintained that the
transactions were not, from a legal standpoint,
loans, and the fees charged were not interest.");
Helen Huntley, Tallahassee, Fla.-Based Payday Loan
Firm Loses Fight in Court, St. Petersburg Times,
Jan. 26, 2000, at 1 (indicating the general counsel
for the comptroller's position that "if the
transaction continues beyond the one payment, it's a
loan, not a one-time check cashing thing"),
available at 2000 WL 10327014.
n55. See Drysdale & Keest, supra note 16, at 604-05
(indicating that payday loans appeared illegally in
the 1980s). Illegal lenders, those operating without
a license, can be found all over the country. See,
e.g., Jill Taylor, Check-Casher Arrested over
Interest Rates, Palm Beach Post, May 22, 1999, at
D2, available at 1999 WL 17583992.
n56. See infra Part I.B.2.
n57. See, e.g., infra Part I.B.1 (TILA); infra note
139 (several state statutes).
n58. 15 U.S.C. 1601-1667 (2000).
n59. James P. Nehf, Effective Regulation of
Rent-to-Own Contracts, 52 Ohio St. L.J. 751, 758
(1991). Some state laws incorporate some provisions
of TILA in their unfair and deceptive trade
practices statutes, which are patterned after the
Federal Trade Commission Act. See generally 2 Ralph
C. Clontz, Jr., Truth-in-Lending Manual: Text and
Forms P 10.17, 10-102 (rev. ed. 2001) (stating that
"many states have what is called the "Little FTC
Act', patterned after the Federal Trade Commission
Act").
n60. 411 U.S. 356, 363 (1973). The Court also
stated,
Because of the divergent, and at times fraudulent,
practices by which consumers were informed of the
terms of the credit extended to them, many consumers
were prevented from shopping for the best terms
available and, at times, were prompted to assume
liabilities they could not meet. Joseph Barr, then
Under Secretary of the Treasury, noted in testifying
before a Senate subcommittee that such blind
economic activity is inconsistent with the efficient
functioning of a free economic system such as ours,
whose ability to provide desired material at the
lowest cost is dependent on the asserted preferences
and informed choices of consumers.
Id. at 363-64 (footnote omitted).
n61. 15 U.S.C. 1601(a) (2000).
n62. See Douglas J. Whaley, Problems and Materials
on Consumer Law 419 (2d ed. 1998) (stating that TILA
is not a usury statute because "nowhere in the
statute are rates set").
n63. Under the plain language of TILA, companies
that offer payday loans are subject to TILA's
disclosure requirements. TILA requires "creditors,"
see 15 U.S.C. 1602, to disclose the cost of credit
as a dollar amount (referred to as the "finance
charge" under 1605(a)) and as an APR, see id.
1606(a). A creditor is one who "regularly extends
consumer credit." 12 C.F.R. 226.2(a)(17) (2002).
Regulation Z clarifies that one regularly extends
consumer credit if one does so more than twenty-five
times a year or more than five times a year for
transactions secured by a dwelling, or when one
extends a single credit that would be classified as
a "high cost" mortgage transaction by Regulation Z.
Id. 226.2(a)(17) n.3. Payday lenders meet the second
part of the definition because they require
consumers to make their post-dated checks payable to
the lenders, and the written contracts provide the
same. The first part of the definition requires that
the creditor regularly extend consumer credit that
is subject to a finance charge. Payday lenders
easily meet this definition because thousands of
them issue at least 100 loans per month, and the
industry is predicted to issue about 180 million
loans in the year 2002, grossing a profit of $ 45
billion. Jean Ann Fox & Edmund Mierzwinski,
Rent-A-Bank: How Banks Help Payday Lenders Evade
State Consumer Protections, the 2001 Payday Lender
Survey and Report, (CFA & State Public Interest
Research Groups), at
http://www.uspirg.org/reports/rentabank/paydayreportnov13.pdf,
at 4 (Nov. 2001) (noting that "12,000 to 14,000
stores make 100 or more loans per month"); John
Reosti, As Others Retreat, Delaware Bank Cashes in
on Payday Lending, Am. Banker, Aug. 16, 2001, at 1,
available at 2001 WL 26573247. In addition to
meeting the regularity requirement, payday lenders
offer loans that are subject to a finance charge
because the loans carry a service charge. Examples
of charges that qualify as a finance charge include
a "service or carrying charge." See 15 U.S.C.
1605(a).
n64. Payday loans are "consumer credit"
transactions. "Credit" is the "right to defer
payment of debt or to incur debt and defer its
payment." 12 C.F.R. 226.2(a)(14). Based on the plain
language of the statute and Regulation Z, payday
lenders are extending credit because they give the
consumer the right to defer repayment of the money
received until her next payday. An extension of
credit qualifies as "consumer credit" when the
creditor extends the credit to a natural person who
uses the loan proceeds primarily for personal,
family, or household purposes. Id. 226.2(a)(12).
Payday lenders extend consumer credit because they
allow the cash to be used to cover personal
financial problems. One can easily conclude this is
true by simply looking at any payday lender's
brochure, advertisement, or website. This is
especially true given the inclination of the courts
to liberally construe TILA. Begala v. PNC Bank, 163
F.3d 948, 950 (6th Cir. 1998) ("We have repeatedly
stated that TILA is a remedial statute and,
therefore, should be given a broad, liberal
construction in favor of the consumer."); Fairley v.
Turan-Foley Imps., Inc., 65 F.3d 475, 479 (5th Cir.
1995) ("Consistent with its purpose, [TILA] is meant
to be construed liberally in favor of the
consumer."); Jackson v. Grant, 890 F.2d 118, 120
(9th Cir. 1989) (adopting a liberal construction for
TILA). Payday lenders advertise how the consumer can
use the payday loan to cover personal matters such
as paying utility bills, and the lenders do not ask
why the loan is needed. For example, Check$ mart's
website contains the following advertisement:
At Check$ mart we will pay up to $ 500 against your
personal check! So you can get that cash you need
today for:
. Bills (utilities, credit cards, medical, etc... .)
. Grocery Shopping
. Car Repairs
. Rent or Mortgage
. Car or Home Repairs
. Clothing
. Vacation
. Emergencies
Check$ mart never asks you to explain the reason why
you need the cash.
Check$ mart website, at http://www.checksmart.com
(last visited Aug. 16, 2001); see also Check into
Cash website, at
http://www.checkintocash.com/how<uscore>it<uscore>works.htm
(last visited Aug. 16, 2001) ("Check into Cash is
perfect for times when your budget is stretched by
unexpected expenses. Such as ... car repairs,
medical expenses, home emergencies, or maybe you're
just trying to get in on a great sale.").
n65. Professor Deborah A. Schmedemann explains the
distinction between check cashing and payday loans
as follows:
Check cashing typically involves a check written by
an employer or government welfare fund to the
customer; [payday] loans involve a check written by
the borrower to the lender. Check cashers present
the checks they receive for payment; in the typical
[payday] loan, the lender intends not to present the
check to the borrower's bank. Check cashing does not
entail an ongoing obligation on the part of the
customer; [payday] loans do. Finally, the fees paid
differ significantly: a single fee of, say, ten
percent for standard check-cashing transactions
versus an on-going fee at an annual rate of over
500%.
Schmedemann, supra note 53, at 976 (footnote
omitted).
n66. See, e.g., Cashback Catalog Sales, Inc. v.
Price, 102 F. Supp. 2d 1375, 1382 (S.D. Ga. 2000);
Turner v. E-Z Check Cashing, 35 F. Supp. 2d 1042,
1048 (M.D. Tenn. 1999); In re Brigance, 219 B.R.
486, 493 (Bankr. W.D. Tenn. 1998), aff'd sub nom.,
Cash in a Flash v. Brown, 229 B.R. 739 (W.D. Tenn.
1999), also aff'd, 234 B.R. 401 (W.D. Tenn. 1999);
Hamilton v. York, 987 F. Supp. 953, 957 (E.D. Ky.
1997); White v. Check Holders, Inc., 996 S.W.2d 496,
497 (Ky. 1999); Commonwealth v. Bar D Fin. Servs.,
32 Va. Cir. 429, 430 (Va. Cir. Ct. 1994). But see
Clement v. Amscot Corp. 176 F. Supp. 2d 1292, 1301
(M.D. Fla. 2001) (refusing to retroactively apply
the Official Staff Commentary, which indicates that
TILA and Regulation Z apply to payday loans).
n67. Hamilton, 987 F. Supp. at 956 & n.4. In
Hamilton, the payday lender referred to the payday
loans as deferred presentment transactions. Id. at
955. Payday lenders who fail to comply with TILA's
disclosure requirements are liable for actual and
statutory damages and attorney's fees. Brown v.
Payday Check Advance, Inc., 202 F.3d 987, 991 (7th
Cir. 2000), cert. denied, 531 U.S. 820 (2000).
n68. 15 U.S.C. 1607(d) (2000).
n69. Open-End Credit, 65 Fed. Reg. 17,129 (Mar. 31,
2000) (to be codified at 12 C.F.R. pt. 226). The new
comment appears at Reg. Z 226.2(a)(14)-2. Id. at
17,130. Congress gave authority to the Federal
Reserve Board to issue regulations implementing
TILA. 15 U.S.C. 1607(d). Accordingly, the Federal
Reserve Board promulgated Regulation Z, which
prescribes the form, content, and timing of the
disclosures required by the TILA. See 12 C.F.R.
226.1-.33 (2001). The Federal Reserve Board has also
issued official commentary on Regulation Z. 12
C.F.R. 226 (2002). The requirements of Regulation Z
are deemed requirements of TILA. 15 U.S.C. 1602(y);
London v. Chase Manhattan Bank USA, N.A., 150 F.
Supp. 2d 1314, 1322 (S.D. Fla. 2001) ("As is fully
apparent from the text of 1602(y) of TILA, Congress
intended that those regulations, which subsequently
were promulgated as Regulation Z, would be
authoritative respecting the implementation of
TILA's disclosure provisions."). Unless a provision
of Regulation Z contradicts TILA, courts accept as
authoritative the Federal Reserve Board's regulatory
implementation of TILA as well as its interpretation
of its own Regulation Z. Anderson Bros. Ford v.
Valencia, 452 U.S. 205, 219 (1981) (citing Ford
Motor Credit Co. v. Milhollin, 444 U.S. 555, 570
(1980) and stating, "Absent some obvious repugnance
to [TILA], the Board's regulation implementing
[TILA] should be accepted by the Courts, as should
the Board's interpretation of its own regulation.");
Milhollin, 444 U.S. at 566 n.9 (noting that Congress
has conferred "special status upon official staff
interpretations" of Regulation Z).
n70. See Open End Credit, 65 Fed. Reg. 17,129.
n71. Id. at 17,130. The full comment reads as
follows:
Payday loans; deferred presentment. Credit includes
a transaction in which a cash advance is made to a
consumer in exchange for the consumer's personal
check, or in exchange for the consumer's
authorization to debit the consumer's deposit
account, and where the parties agree either that the
check will not be cashed or deposited, or that the
consumer's deposit account will not be debited,
until a designated future date. This type of
transaction is often referred to as a "payday loan"
or "payday advance" or "deferred presentment loan."
A fee charged in connection with such a transaction
may be a finance charge for purposes of 226.4,
regardless of how the fee is characterized under
state law. Where the fee charged constitutes a
finance charge under 226.4 and the person advancing
funds regularly extends consumer credit, that person
is a creditor and is required to provide disclosures
consistent with the requirements of Regulation Z.
Id. at 17,131. The Federal Reserve Board's
commentary accords with several states that regulate
payday lending and already require lenders to
provide TILA disclosures. Id.
n72. Valencia, 452 U.S. at 219; Whaley, supra note
62, at 420.
n73. See Open-End Credit, 65 Fed. Reg. at 17,129.
n74. See supra notes 76-101 and accompanying text.
n75. Juan B. Elizondo, Jr., Legislator Connected to
Loan Bill Lobbying, Austin Am.-Statesman, May 18,
2001, at A1, available at 2001 WL 4579576; Lt. Col.
Michael E. Smith, Payday Loans: The High Cost of
Borrowing Against Your Paycheck, Army Law, Feb.
2001, at 24.
n76. Robert Elder, Jr., Battle over Small Loans
Turns Into Big Production, Wall St. J., Apr. 28,
1999.
n77. Ruth Cardella, Wolf in Sheep's Clothing: Payday
Loans Disguise Illegal Lending, Consumer's Union, at
3, www.consumer.org/pdf/paydayloans.pdf (Feb. 1999).
One lender, ACE Cash Express, for example,
circumvents a Maryland statute regulating unsecured
loans by drafting loan agreements to include the
taking of a security interest in the borrower's
appliance. E-mail from Gary Peller, Professor,
Georgetown Law Center, to Creola Johnson, Assistant
Professor of Law, The Ohio State University Moritz
College of Law (Aug. 28, 2002, 11:16:00 EST) (on
file with author).
n78. Cardella, supra note 77, at 3 (stating that the
appliance "never leaves the borrower's home."). The
customer supposedly gives the lender the serial
number etched on the appliance that is being leased
in the sale-leaseback agreement. Carlos Guerra, "Not
Loans' are Really Bilking Poor Texans, San Antonio
Express-News, Mar. 1, 2001, at B1 (stating that
lenders offering payday loans often require a check
and the serial numbers of two of the borrower's
appliances), available at 2001 WL 13519310.
n79. Guerra, supra note 78, at B1.
n80. Id.
n81. Id.
n82. Id.
n83. Id.
n84. Tim Morstad, Sale-Leaseback Lenders Defy
Regulation, Consumers Union, Feb. 2001, at 4. It
should be noted that sale-leaseback transactions are
not limited to appliances. Drysdale & Keest, supra
note 16, at 598 n.38 (discussing sale-leaseback
schemes involving automobiles and homes).
n85. Cardella, supra note 77, at 3.
n86. For example, one customer filed a complaint
with Texas's Office of Consumer Credit Commissioner
stating that, after he "sold" his VCR and television
to more than one sale-leaseback company, he paid,
over a five-month period, in excess of $ 3797 to
repay eight loans totaling $ 1853. Id. at 3.
n87. Patricia Dedrick, Montgomerian Attempts to Join
Suit to Regain Fees, Montgomery Advertiser, Jan. 11,
1999, at B6, 1999 WL 10343501; Firms Accused of
Duping Sailors, Fla. Today, Oct. 6, 1996, at B2,
1996 WL 12615522; see Cashback Catalog Sales, Inc.
v. Price, 102 F. Supp. 2d 1375, 1376 (S.D. Ga.
2000); Cardella, supra note 77, at 2 (finding that
four of twenty-seven Texas companies surveyed sell
catalog certificates in connection with payday
loans); State of Nevada, Check Cashing/Deferred
Deposit, at http://fid.state.nv.us/check-cashing.htm
(last visited Oct. 14, 2002) [hereinafter Nevada
Licensees] (indicating that lenders licensed to
operate in Nevada have names like Money Express
Catalog Sales, Inc. and Cashback Catalog of Nevada,
Inc.).
n88. Cashback Catalog Sales, 102 F. Supp. 2d at 1377
("Cashback maintains an advertisement in the local
yellow pages under the subject heading "Loans.'").
n89. Cardella, supra note 77, at 2.
n90. Nevada Licensees, supra note 87.
n91. Cardella, supra note 77, at 2.
n92. Smith, supra note 51, at 29 n.13.
n93. Id.
n94. Id.
n95. Cashback Catalog Sales, 102 F. Supp. 2d at
1380.
n96. Cardella, supra note 77, at 3; Jean Ann Fox,
Consumer Fed'n of Am., Safe Harbor for Usury: Recent
Developments in Payday Lending 2 (Sept. 1999), at
http://www.consumerfed.org/backpage/payday2.html.
n97. For a discussion of a lawsuit pending against
one payday lender offering cashback advertisements,
see Payday Lending Class Action Certified in Texas,
10 Cons. Bankr. News 14 (2000), 10 No. 5 CBN (LRP)
14 (citing Henry v. Cash Today, Inc., 199 F.R.D. 566
(S.D. Tex. 2000)).
n98. Cardella, supra note 77, at 3.
n99. Drysdale & Keest, supra note 16, at 604.
n100. Cardella, supra note 77, at 4.
n101. Id.
n102. See Truth in Lending, 12 C.F.R. 226.2(a)(14)
(2002).
n103. Truth in Lending, 65 Fed. Reg. 17,130 (Mar.
31, 2000) (interpreting payday loans).
n104. Id.
n105. Conditioning the extension of credit on a
consumer's purchase of an unwanted item or service
has long been held to be clear evidence of a
lender's intent to evade usury laws. See, e.g.,
People v. Coleman, 59 N.W.2d 276, 277 (Mich. 1953)
(concluding that conditioning the receipt of a loan
on the purchase of unwanted vitamins was an attempt
to secure interest rates higher than those allowed
by the law).
n106. Cashback Catalog Sales, 102 F. Supp. 2d at
1376.
n107. Id. at 1381-82.
n108. Id. at 1381.
n109. To establish a usury claim under Georgia law,
a plaintiff needs to prove four elements:
(1) a loan or forbearance of money, either express
or implied; (2) an understanding that the principal
must be repaid; (3) an agreement to pay in return
for such loan or forbearance a greater profit than
is authorized by law; and (4) that the contract was
made with an intent to violate the law.
Id. at 1379. To establish a violation of Florida
usury laws,
a borrower must establish the following elements by
clear and satisfactory evidence: (1) a loan, express
or implied; (2) an understanding between the parties
that the money lent shall be repaid; (3) that a
greater rate of interest than is allowed by law was
paid or agreed to be paid; and (4) the corrupt
intent of the lender to exact more than the legal
rate of interest.
In re Omni Capital Group v. Stein, 157 B.R. 712, 717
(Bankr. S.D. Fla. 1993). But cf. Vartel Mfg. Co. v.
Acetylene Oxygen Co., 990 S.W.2d 486, 491 (Tex. App.
1999) (indicating that under Texas law, a loan of
money, an absolute obligation to repay the
principal, and a greater charge than allowed by law
for the use of the money are the essential elements
of a usurious transaction).
n110. Cashback Catalog Sales, 102 F. Supp. 2d at
1380.
n111. Id. at 1379.
n112. Ga. Code Ann. 7-4-2(a)(2) (1997).
n113. Cashback Catalog Sales, 102 F. Supp. 2d at
1380. The Court explained,
No disguise of language can avail for covering up
usury, or glossing over an usurious contract. The
theory that a contract will be usurious or not
according to the kind of paper-bag it is put up in,
or according to the more or less ingenious phrases
made use of in negotiating it, is altogether
erroneous. The law intends that a search for usury
shall penetrate to the substance.
Id. (quoting Pope v. Marshall, 4 S.E. 116, 118 (Ga.
1887)).
n114. Id. at 1380.
n115. Id. Although the court does not expressly say
so, "check cashing" can refer to payday loans. See
Schmedemann, supra note 53, at 974 (suggesting that
the term "check cashing" is commonly used to
describe payday loans).
n116. See supra notes 76-86, 96-101 and accompanying
text.
n117. Cardella, supra note 77, at 2, 5. In a 1999
survey of twenty-seven regular and disguised payday
lenders in Texas, Consumers Union found that for
every $ 100 cash advanced per loan period (fourteen
or fifteen days), nineteen lenders charged fees of
at least $ 33, six lenders charged $ 30, and two
lenders charged under $ 30. Id. at 5. Based on these
fees, twenty-five of the twenty-seven companies are
lending money over a fourteen-day or fifteen-day
period at APRs of approximately 792%. Id.
n118. See, e.g., Ga. Code Ann. 7-4-2(a)(2) (1997)
(indicating that the maximum interest rate is 16%
per year for loans of less than $ 3000); Ind. Code
Ann. 24-4.5-3-508(2)(a)(i) (Michie 1996) (indicating
that the maximum interest is 36% per year for loans
of $ 300 or less).
n119. Cardella, supra note 77, at 2, 5.
n120. See Fox & Mierzwinski, supra note 63, at
27-29; Miller, supra note 20, at 121-22.
n121. Payday lenders continue to fabricate new
schemes to evade the law. E-mail from Jean Ann Fox,
Director of Consumer Protection, Consumer Federation
of America, to Creola Johnson, Assistant Professor
of Law, The Ohio State University Moritz College of
Law (Oct. 1, 2001, 10:36 EST) (describing an
installment loan program being offered by Americash
to consumers in Chicago) (on file with author).
n122. Courts may fail to properly interpret or
liberally construe a state consumer protection
statute, and, as a result, leave a consumer without
a viable cause of action under state law. For
example, in King v. Cashland, Inc., the plaintiff
asserted an unfair and deceptive act claim against a
payday lender under the Ohio Consumer Sales
Practices Act (OCSPA), Ohio Rev. Code Ann.
1345.02(A) (Anderson 2002). No. 18208, 2000 Ohio Ct.
App. LEXIS 3943, at 3, 10 (Ohio Ct. App. Sept. 1,
2000). As with every consumer protection statute,
from which certain entities are exempt, the OCSPA
does not regulate transactions with a "dealer in
intangibles," which includes an entity in the
business of lending money. Ohio Rev. Code Ann.
1345.01(A), 5725.01(B). In Cashland, the court held
that the defendant, Cashland, was a dealer in
intangibles as defined by Ohio law. 2000 Ohio Ct.
App. LEXIS 3943, at 12. The court merely noted, but
did not directly address, the fact that the Ohio
payday lending statute expressly gives a consumer a
cause of action under the OCSPA if the payday lender
violates section 1315.41 of the payday lending
statute. Id. at 13 n.5; see also Ohio Rev. Code Ann.
1315.41, -.44. Due to the express reference, the
court should have concluded that the Ohio
Legislature stripped the payday lender of an
exemption defense under the OCSPA. See Helman v. EPL
Prolong, Inc., 743 N.E.2d 484, 494 (Ohio Ct. App.
2000) ("It is settled that specific statutory
provisions prevail over conflicting general
provisions unless the legislature's intent that the
general prevail is clear.").
n123. See William M. Richman & William L. Reynolds,
Elitism, Expediency, and the New Certiorari: Requiem
for the Learned Hand Tradition, 81 Cornell L. Rev.
273, 332 n.283 (1996) (stating that "state courts
are even more overloaded than their federal
counterparts" because "state courts handle 52 times
the caseload with only 15 times the judges").
n124. See infra Part IV.B for a discussion about the
necessity of comprehensive legislation to deal with
predatory payday lending practices.
n125. See Schmedemann, supra note 53, at 976
(explaining the differences between check cashing
and payday lending).
n126. See supra note 21 (discussing the payday loan
industry's high profitability).
n127. See infra Part II.A.1.
n128. See infra Part II.B.2.
n129. See, e.g., Marcy Gordon, High-Interest Lender
Regs Nixed, Associated Press, Feb. 2, 2000 (quoting
Minnesota Senator Paul Wellstone, a Democrat, who
stated that payday lenders are "unscrupulous loan
sharks"), available at 2000 WL 12387086; Gwyneth K.
Shaw, Lobbyists Push for Tougher Loan Bill,
Sun-Sentinel (Ft. Lauderdale), May 4, 2000, at 10B
(quoting a Florida politician who stated that he
would wait another year to attack payday lending
rather than "legitimize loan-sharking in this
state"), available at 2000 WL 5657043; Kevin Valine,
Quick Cash at a Price, Sarasota Herald-Trib., May
15, 2000, at 12 (stating that Florida Legal Services
will fight to protect consumers from predatory
payday lenders), available at 2000 WL 16699392;
Wheat Urges Response to "Predatory' Lenders, Credit
Union J., Feb. 14, 2000, at 14 (describing a board
member of a national credit union organization who
urged credit unions to help tighten the reigns on
payday lenders because they are "predatory lenders,
financers that provide ready loans at high interest
rates"), available at 2000 WL 18823239.
n130. Elizabeth Renuart & Jean Ann Fox, Payday
Loans: A High Cost for a Small Loan in Low-Income
and Working Communities, 34 Clearinghouse Rev. 589,
589 (2001) ("The typical annual percentage rate is
at least 390 and averages close to 500 percent,
although advocates and credit code enforcement
agencies have noted rates of 1,300 percent to 7,300
percent.").
n131. State Pub. Interest Research Groups & Consumer
Fed. of Am., Show Me the Money! A Survey of Payday
Lenders and Review of Payday Lender Lobbying in
State Legislatures 1 (2000), at
http://www.pirg.org/reports/consumer/payday/showmethemoneyfinal.pdf,
(last visited Aug. 24. 2002) [hereinafter Show Me
the Money!]. The remaining states were not surveyed
due to an insufficient number of volunteers. See id.
at 1 n.2. Shortening the loan term will raise the
APR. Drysdale & Keest, supra note 16, at 602-03
(discussing Indiana regulators who found a 7300% APR
as a result of a $ 20 fee on a one-day $ 100 loan).
It should be noted that payday lenders frequently
shorten or sharply limit the term of their loans to
increase the likelihood the borrower will have to
pay a rollover fee, thus skyrocketing both profits
and the annual percentage rate. See id. at 603.
n132. Fox & Mierzwinski, supra note 63, at 3, 11.
n133. Id. Ohio's payday loan rate, according to the
CFA's Rent-A-Bank Payday Lending Report, is 390%
APR. Id. at 11, 28; see also infra App., tbl.2
(showing that all lenders charged the same fee).
n134. Edelman, supra note 36, at 176 n.24 (listing
twelve states, but several have enacted payday loan
statutes since Edelman's article was published).
n135. Show Me the Money!, supra note 131, at 4.
n136. Id. at 3. The survey covers 235 stores in
twenty states and the District of Columbia. Id. at
2.
n137. Id. at 3.
n138. Id. at 26; see also infra note 139 (providing
citations for jurisdictions in which payday lending
is legal).
n139. Ariz. Rev. Stat. 6-1260(F) (Supp. 2001)
(limiting fees on deferred presentment loans to 15%
of the face amount of the check); Cal. Civ. Code
1789.35(d) (West 1998) (indicating that check
cashers may charge a fee not to exceed 12% of the
face value of a check or 15% for a deferred
deposit); Colo. Rev. Stat. 5-3.1-105 (2001)
(establishing that the Deferred Deposit Loan Act
permits lenders to charge a finance charge not to
exceed 20% of the first $ 300 plus 7.5% of any
amount in excess of $ 300); D.C. Code Ann.
26-317(a), 26-319(c)(1) (2001) (permitting deferred
deposit lenders a 10% fee for cashing a personal
check plus administrative fees up to $ 5 for checks
up to $ 250, $ 10 for checks up to $ 500, $ 15 on
checks up to $ 750, and $ 20 for checks up to $
1000); Fla. Stat. Ann. 560.404(6) (West Supp. 2002)
(allowing deferred deposit lenders to charge a fee
not to exceed 10% of the face value of the check);
Haw. Rev. Stat. 480F-4(c) (2001) (prohibiting
deferred deposit fees in excess of 15% of the face
value of the check); Iowa Code Ann. 533D.9(1) (West
2001) (capping fees for deferred deposit loans at $
15 for the first $ 100 of the loan and $ 10 for
every $ 100 increment thereafter); Kan. Stat. Ann.
16a-2-404(1)(c)(i)-(iv) (2001) (establishing the
following caps on deferred deposit loan fees: for
loans up to $ 50, $ 5.50; for loans between $ 50 and
$ 100, a $ 5 administrative fee plus 10% of the face
amount of the loan proceeds; for loans between $ 100
and $ 250, a $ 5 administrative fee plus the greater
of $ 10 or 7% of the loan proceeds; for loans in
excess of $ 250, a $ 5 administrative fee plus the
greater of $ 17.50 or 6% of the loan proceeds); Ky.
Rev. Stat. Ann. 368.100(2) (Michie 2002)
(prohibiting lenders from charging a fee that
exceeds $ 15 per $ 100 on the face amount of the
postdated check); La. Rev. Stat. Ann. 9:3578.4(A)
(West Supp. 2002) (setting the maximum fee for
deferred deposit loans at the lesser of $ 45 or
16.75% of the face amount of the check); Minn. Stat.
47.60 (2)(1)-(4)(a) (2000) (allowing small loan
lenders to charge $ 5.50 for loans up to $ 50, 10%
of the loan proceeds plus $ 5 for loans between $ 50
and $ 100, 7% of the loan proceeds plus $ 5 for
loans up to $ 250, and 6% of the loan proceeds plus
$ 5 for loans up to $ 350); Miss. Code Ann.
75-67-519(4) (Supp. 2001) (permitting deferred
deposit fees up to 18% of the face amount of the
check); Mont. Code Ann. 31-1-722(2) (2001) (setting
maximum deferred deposit loan fees at 25% of the
principal loan amount); Neb. Rev. Stat. 45-918
(1998) (limiting delayed deposit service fees to $
15 per $ 100 or pro rata of the face amount of the
check); N.D. Cent. Code 13-08-12(2) (Supp. 2001)
(limiting deferred deposit fees to 20% of the amount
paid to the maker of the check); Ohio Rev. Code Ann.
1315.39(B), 1315.40(A) (Anderson 2002) (permitting
interest charges calculated at 5% of the principal
per month or fraction thereof along with loan
origination fees up to $ 5 per $ 50 of the loan
amount); S.C. Code Ann. 34-39-180(E) (West Supp.
2000) (adopting a 15% cap on deferred presentment
loan fees); S.D. Codified Laws 54-4-65, 66 (Michie
2002); Tenn. Code Ann. 45-17-112(b)(1)-(2) (2000)
(allowing deferred presentment lenders to charge the
lesser of $ 30 or $ 15% of the face amount of the
check); 7 Tex. Admin. Code 1.605(c) (West 2002)
(indicating that payday loans are subject to pricing
formulas found in Tex. Fin. Code 342.251-258); Va.
Code Ann. 6.1-444-6.1 to -471 (Michie 2002) (setting
forth Virginia's Payday Loan Act); Wash. Rev. Code
Ann.31.45.073(2) (West Supp. 2002) (limiting small
loan fees to 15% of the principal loan amount); Wyo.
Stat. Ann. 40-14-363(a) (Michie 2001) (prohibiting
post-dated check finance charges that exceed the
greater of $ 30 or 20% per month of the principal
balance). Five other states - Illinois, Missouri,
Nevada, Oregon, and Utah - have legislation
addressing payday lending, but do not expressly
limit the fees that may be charged. See Ill. Admin.
Code tit. 38, 110.300, 110.370 (2002) (setting forth
definitions and lending limits); Mo. Rev. Stat.
408.500 (2001); Nev. Rev. Stat. Ann. 604.180 (Michie
2001) (setting forth prohibited acts regarding
deferred deposits); Or. Admin. R. 441-730-0010
(2001) (setting forth definitions); Utah Code Ann.
7-23-105 (Supp. 2002) (setting forth the
requirements for deferred deposit loans); S.B. 884,
91st Gen. Assem., 2nd Reg. Sess. (Mo. 2002) (setting
forth three new penalty provisions relating to
restrictions on payday loans with penalties in the
pending bill meant to repeal section 408.500).
n140. Show Me the Money!, supra note 131, at 3.
n141. Fox & Mierzwinski, supra note 63, at 27-29
(indicating that Illinois, Nevada, Oregon, and Utah
have no maximum fee limitations).
n142. Minn. Stat. 47.60(2)(a)(1) (allowing small
loan lenders to charge $ 5.50 for loans up to $ 50).
n143. See D.C. Code Ann. 26-319(c)(1).
n144. Fox & Mierzwinski, supra note 63, at 28-29.
n145. Id.
n146. For a full list of the jurisdictions that
prohibit payday lending due to small interest loan
rate caps, usury laws, or specific prohibitions for
check cashers, see id. at 25. In Alabama, loans are
currently permitted at a rate of 16.67% of the face
amount of a check under the terms of a consent order
in a case pending between the Alabama Banking
Department and the Alabama Check Cashers
Association. Ala. Check Cashers Ass'n v. State
Banking Dep't, No. 98-1555 (Cir. Ct. Ala. Oct. 9,
1998) (on file with Montgomery County Circuit
Court). For a discussion of Arkansas and North
Carolina law, see infra note 148. See also Alaska
Stat. 06.20.230(a) (Michie 2000) (prohibiting
lenders from charging interest at a rate greater
than 3% per month on loans of less than $ 850);
Conn. Gen. Stat. Ann. 36a-563(a)(1) (West Supp.
2002) (permitting lenders to charge a fee of $ 17
per $ 100 loaned when the period of the loan is one
year with a proportional fee for a longer or shorter
term); Ga. Code Ann. 7-3-14(1)-(2) (Supp. 2002)
(permitting lenders to charge a fee of 10% a year on
the face amount of the contract plus a fee of 8% on
the first $ 600 under Georgia's Industrial Loan
Act); Ind. Code Ann. 24-4.5-3-508(1)-(2)(b) (Michie
1996) (allowing lenders to charge 36% per year on
loans less than $ 300, 21% per year on loans $ 301-$
1000, 15% on loans in excess of $ 1000, or 21% on
the unpaid balance, whichever is greater); Me. Rev.
Stat. Ann. tit. 9A, 2-401(2)(A)-(B) (West Supp.
2001) (setting forth a consumer loan structure with
a 30% finance charge on unpaid balances up to $ 700,
a 21% finance charge on unpaid balances between $
700 and $ 2000, and a 15% finance charge on upaid
balances in excess of $ 2000 or 18% per year on the
unpaid balances, whichever is greater); MD. Code
Ann., Com. Law II 12-102 (2000) (permitting lenders
to charge interest at 6% per year); Mass. Regs. Code
tit. 209, 26.06(1)(a) (2002) (permitting lenders to
charge interest at 23% per year plus a loan
administration fee of $ 20 for loans not in excess
of $ 3000); Mich. Comp. Laws Ann. 493.13(1),
445.1854(1) (West Supp. 2002) (providing that
lenders may charge interest at a rate not to exceed
25% per year); N.J. Stat. Ann. 2C:21 to :19(a)(2)
(West Supp. 2001) (forbidding interest rates in
excess of 30% for noncorporations); N.Y. Penal Law
190.40 (McKinney 2002) (subjecting payday lenders to
a 25% APR criminal usury cap); Okla. Stat. Ann. tit.
14A, 3-508B(a)-(d) (West Supp. 2002) (permitting
lenders to charge 20% on loans up to $ 29.99, 10%
plus $ 3.00 per month for loans of $ 29.99-$ 35, 10%
plus $ 3.50 for loans of $ 35-$ 70, and 10% plus $
4.00 for loans of $ 70-$ 101.97); 41 Pa. Cons. Stat.
Ann. 201 (West 1999) (establishing the maximum
lawful interest rate at 6% a year); R.I. Gen. Laws
19-14.2-8(1)-(3) (1998) (providing that lenders may
charge 3% a month on loans up to $ 300, 2.5% a month
on loans from $ 300-$ 800, and 2% a month on loans
of $ 800-$ 5000); W. Va. Code Ann. 47-6-5(a) (Michie
1999) (allowing lenders to charge a rate of $ 6 per
$ 100 for a year, and proportionately for a greater
or lesser sum).
n147. Fox & Mierzwinski, supra note 63, at 3.
According to Fox, these loans were made by scofflaw
lenders or rent-a-bank lenders (i.e., payday loan
companies in partnership with national banks) that
attract customers through direct mailing or ads in
the yellow pages. Id. at 10.
n148. The Arkansas legislature authorized payday
lending. Ark. Code Ann. 23-52-104(c)(1)(B), (c)(2)
(Michie 1987) (permitting lenders to charge a fee
not to exceed 10% of the face amount of the personal
check plus $ 10). The Arkansas Supreme Court held
this legislation unconstitutional because the
Arkansas Constitution requires lawmakers to
"prohibit usury." Luebbers v. Money Store, Inc., 40
S.W.3d 746, 750 (Ark. 2001). North Carolina allowed
its payday loan statute to expire. N.C. Gen. Stat.
53-281(d) (2001) (establishing July 31, 2001 as the
expiration date on a payday lending statute that
permitted lenders to charge a fee not to exceed 15%
of the face value of a check). North Carolina's
legislature learned about the ills of payday lending
from a broad-based coalition of consumer advocacy,
senior citizen, and civil rights groups. Fox &
Mierzwinski, supra note 63, at 9.
n149. See discussion supra Part I.B.2.
n150. See discussion infra Part III. Even though at
the time of the CFA's Rent-A-Bank Payday Lending
Report Virginia restricted payday lending, Va. Code
Ann. 6.1-272.1 (Michie 1999) (permitting lenders
under the Consumer Finance Act to charge interest at
a rate not to exceed 36% per year) (amended 2002),
payday loans were being offered by lenders who had
partnered with national banks. Keest, supra note 44,
at 1118 n.19.
n151. See infra Part III.B.2.
n152. See Fox & Mierzwinski, supra note 63, at
11-12.
n153. Va. Code Ann. 6.1-272.1 (Michie 2001)
(prohibiting lenders from charging interest rates
greater than 36% on loans up to $ 2500).
n154. See also Cmty. Fin. Servs. Ass'n of Am., Best
Practices for the Payday Advance Industry, at
http://www.cfsa.net/pressreleases/bestpractices.pdf
(last visited Sept. 24, 2001) [hereinafter Best
Practices]. For further discussion of the industry's
self-identified best practices, see supra notes
228-48 and accompanying text. The Ohio Survey
discovered a glaring failure to comply with state
law limiting the maximum charge for dishonored
checks; this failure establishes noncompliance with
the industry's "best practice" prohibition of fees
not authorized by state law. When asked what the
charge would be for a bounced check, 91% of the
lenders stated they would charge the customer an
amount greater than $ 20. See infra App., tbl.2; see
also Show Me the Money!, supra note 131, at 6
(stating that over 70% of payday lenders in the
survey averaged a charge of over $ 22 for bounced
checks). One charged $ 22.25, two charged $ 22.40,
nine charged $ 25, two charged $ 26, one charged $
27, one charged $ 28, and four charged $ 30. See
infra App., tbl.2. Under Ohio law, a lender may
collect,
check collection charges not exceeding an amount
equal to twenty dollars plus any amount passed on
from other financial institutions for each check ...
returned or dishonored for any reason, provided that
the terms and conditions upon which check collection
charges will be charged to the borrower are set
forth in the written loan contract described in
division (A)(4) of section 1315.39 of the Revised
Code.
Ohio Rev. Code Ann. 1315.40(B) (Anderson 2002)
(emphasis added). While 91% of the lenders surveyed
quoted a returned-check fee greater than $ 20, the
majority of them had no contract provisions
disclosing such fees. See infra App., tbl.2. As a
result, if such fees were actually assessed, they
were in excess of state law. Two lenders had loan
applications that provided, "Any check returned
carries a 10% or $ 30 surcharge, whichever is
greater." See Ace Check Express Check Cashing
Agreement (on file with author); Kentucky Check
Exchange Disclosure Statement (on file with author).
Clearly, this provision seeks to charge more than
the $ 20 allowed by state law, but the contracts
contained no provisions about NSF fees or statements
regarding passage to the customer of fees charged by
the lender's bank. Consequently, these charges were
unlawful.
n155. See supra notes 61-62 and accompanying text
(discussing TILA's disclosure requirement).
n156. See infra note 169 (describing the display of
a weapon in the payday lender's store); infra notes
425-28 and accompanying text (discussing documents
in which payday lenders claim the ability to collect
damages not authorized by state law). Many of the
clauses contained in the loan documents will not be
discussed in depth. Noteworthy is the fact that the
majority (twelve of twenty-two) of payday lenders'
documents have clauses reflecting the borrower's
promise that the borrower was not currently in
bankruptcy and had no intention to file bankruptcy.
See Collected Payday Loan Applications and Contracts
from the Ohio Survey (on file with author).
Moreover, in the event the borrower defaults on the
payday loan, the majority (twelve of twenty-two) of
payday lenders' documents have clauses giving the
lender the right to electronically debit the
borrower's bank account for unpaid amounts. Id.
There is a split in authority as to whether these
clauses violate the Electronic Funds Transfer Act
(EFTA), which states that "no person may ...
condition the extension of credit to a consumer on
such consumer's repayment by means of preauthorized
electronic fund transfers." 15 U.S.C. 1693k(1)
(2000). An "electronic funds transfer" is defined as
"any transfer of funds, other than a transaction
originated by check, draft, or similar paper
instrument, which is initiated through an electronic
terminal, telephonic instrument, or computer or
magnetic tape so as to order, instruct, or authorize
a financial institution to debit or credit an
account." Id. 1693(a)(6). Arguably, payday lenders
do not violate the EFTA even though they have loan
agreements that require "authorization of an
electronic funds transfer as a condition of credit."
Mitchem v. Paycheck Advance Express, Inc., No. 99 C
1858, 2000 WL 419993, at 1 (N.D. III. Apr. 14, 2000)
(holding that because payday loans are originated by
check, they are not covered by EFTA). But see
Mitchem v. GFG Loan Co., Nos. 99 C 1866, 99 C 3075,
99 C 3158, 99 C 3665, 99 C 3981, 2000 WL 294119, at
7 (N.D. Ill. Mar. 17, 2000) (denying a payday
lender's motion to dismiss an EFTA claim on the
grounds that the payday loan transaction was
originated by a note and not a check).
n157. See infra App., tbls.1-4; see also Smith v.
Check-N-Go, Inc., 200 F.3d 511, 516 (7th Cir. 1999)
(indicating that a "circle around the due date ...
does not turn a model form into a violation of law"
which says that the finance charge and APR must be
more conspicuous than any other disclosure).
n158. Fin. Insts. Div., Ohio Dep't of Commerce,
Consumer Finance License Information (2001) (on file
with author).
n159. Lornet Turnbull, Statistically, Columbus Falls
Right in the Middle, Columbus Dis., Apr. 15, 2001,
at A1 (citing the 2000 census), available at 2001 WL
17869290.
n160. See infra notes 162-68 and accompanying text
(comparing the Ohio Survey with other surveys). Some
payday lending practices are brought to light for
the first time in this Article. See infra App.,
tbls.1-4.
n161. Although the budget for the Ohio Survey was
not large enough to fund a nationwide survey, the
majority of the nation's largest payday lenders have
stores in Franklin County, Ohio. The Ohio Survey
included a payday outlet from each of the following
companies: Advance America, likely the nation's
largest payday lender, see Geller, supra note 2, at
1 (noting that Advance America is based in
Spartanburg, South Carolina, and has 1300 stores),
available at 2001 WL 2995203; Ace Cash Express,
Inc., the second largest payday lender having 1178
stores in thirty-five states and the District of
Columbia, see Ace Cash Express website, at
http://www.acecashexpress.com (last visited Aug. 24,
2002) (indicating that the Texas-based company has
"more than 1,221 stores consisting of 999
company-owned stores and 179 franchised stores in
thirty-four states and the District of Columbia");
Check into Cash, a Tennessee-based company with over
600 stores operating in eighteen states, see Check
into Cash website, at
http://www.checkintocash.com/locations.htm (last
visited Aug. 7, 2001) (indicating that Check into
Cash's headquarters are in Cleveland, Tennessee);
Check "n Go, a chain of the Ohio-based payday lender
CNG Financial Corp., which operates about 700 Check
"n Go stores nationwide, see David Wichner, Payday
Loans Can Trap Unwary in Debt, Ariz. Daily Star,
Aug. 18, 2000, at A1, available at 2000 WL 10247029;
National Cash Advance, a growing payday lender with
over 500 locations nationwide, see National Cash
Advance website, at
http://www.nationalcashadvance.com/Values.htm (last
visited Aug. 7, 2001); and First American Cash
Advance, a payday lender operating 350 stores in ten
states, see George Hohmann, Arrival of Money-Lending
Business Has State Officials Wary, Charleston
Gazette & Daily Mail, July 25, 2001, at PIA (quoting
the manager of a new First American Cash Advance
branch in West Virginia, who stated, "We are a
marketing agent for the First National Bank in
Brookings, S.D."), available at 2001 WL 6680437.
n162. Show Me the Money!, supra note 131, at 5-6.
Surely, payday lenders in Ohio, a Midwestern state,
cannot represent the worst. Yet the violations
discovered in Ohio should alarm state lawmakers and
put them on notice that the practices may be far
worse in states known for higher incidents of
unscrupulous activities.
n163. In addition to the stores listed above, see
supra note 161, the following stores were surveyed
as part of the Ohio Survey: Ace Check Express, Cash
Advance, Affordable Advance, Always Payday,
Cashland, Cash to Go Advance Loan, Checkland, Check$
mart, Columbus Checkcashers, Express Payroll
Advance, EZ Cash Advance, First Check Cash and
Advance, Great Western Beverage Center, Hilltop
Pawnshop, Kentucky Check Exchange Inc., National
Check Cashers, and Quick Cash U.S.A.
n164. See Best Practices, supra note 154; infra
App., tbls.1-4 (listing the categories tested).
n165. Obviously, the author did not want the
research assistants to risk ruining or damaging
their credit histories by defaulting on payday
loans.
n166. See infra App., tbl.1.
n167. The author cannot provide an accurate count of
how many lenders made this statement. The
explanation for the lack of an accurate account
follows. During the information gathering stage,
three student research assistants contacted each
store location surveyed. Each surveyor used a
written form supplied by the Consumer Federation of
America because this stage of the Ohio Survey was
part of the CFA's national survey. The author
instructed the surveyors to obtain as many answers
as possible to the survey questions over the
telephone before visiting the store locations. This
strategy was employed so that the payday loan clerks
would not be suspicious of the surveyors' motives
and refuse to talk to them. Sometimes the surveyors
called the store more than once and disguised their
voices in order to obtain answers. The surveyors
were not wired with any audio or video recording
equipment. To avoid appearing suspicious, the author
instructed the surveyors to finish the survey forms
after leaving the stores. Instead of a survey form,
the surveyors usually had a blank piece of paper to
write down some of the information provided to them
by the store clerk. The idea was for them to act
naturally, like a reasonably intelligent customer
would. After the surveyors returned from visiting
the store locations, the author debriefed the
surveyors about their experiences and reviewed the
completed survey forms with them. The completed
survey forms contain a wealth of information. Many
of the comments made by the store clerks to the
surveyors and many of the surveyors' observations
are not reflected in the survey forms, but the
author wrote down information provided orally by the
surveyors during their debriefing and that
information is mentioned where relevant in this
Article.
n168. See supra note 167. The author has personally
visited at least five payday loan stores and knows
how difficult it is to obtain an application. To
obtain some of the applications, the author and the
surveyors had to pretend to apply for a loan and
then claim to have forgotten something needed to
obtain the loan. The author and the surveyors then
concealed the application as we departed the store.
n169. Many of these payday loans stores have
security guards on site to prevent someone from
violating store policy. In one store, shockingly,
two research assistants saw an AK47 gun lying in
plain view behind the teller's window. Imagine a
store clerk wielding a weapon to prevent a consumer
from exiting the store with a copy of the
application! In another store, the clerk became
suspicious of one of two research assistants that
were in the store. The clerk, a male, began to
approach the research assistant, who happened to be
female, to physically remove her from the store. The
other research assistant, a male, stopped the clerk
from accosting the female.
n170. See infra App., tbl.3.
n171. See EZ Cash Advance Payday Loan Application
(on file with author). On the back of its
application is a "HOLDING AGREEMENT," which contains
several provisions including the following:
In the event the Customer does not honor this
agreement, the check or checks will be turned over
to a check collection agency, and/or legal action
will be taken to recover the amount due under the
bad check law which states you may have to pay the
amount of the check(s) ... in addition to the
following amounts:
1. Collection costs, including attorney fees which
will be set by the court.
2. One hundred dollars or two times the face amount
of the check, whichever is more by award of the
court.
Id. at 2. This provision is not in the loan contract
signed by the consumer. See id. The application
instructs the customer to complete the application
in pencil but write his signature in ink. Id. at
1-2.
n172. If the reader has, in recent years, attempted
to purchase items such as a car or home, the reader
will recall that realtors, lenders, and automobile
dealers provide at least some basic written
information to buyers - sometimes, too much
information to absorb. Comparing these businesses to
payday lenders, the author finds very suspicious the
payday lending practice of providing no or very
little written information. Except for payday loan
transactions, a plethora of unbiased information
about common consumer transactions may be easily
obtained from other sources. See, e.g., Millie
Bingham, Brochure Lists Ohio Consumer Law, Dayton
Daily News, Apr. 9, 2001, at 2C, available at 2001
WL 3836416; C.R. Roberts, Business Briefly: Better
Business Bureau Offers Credit Advice to Students,
Morning News Trib. (Tacoma), Oct. 3, 2001, at D1
(telling parents and students where to easily find
brochures on "understanding credit, buying a first
car and renting a first apartment"), available at
2001 WL 3997273.
n173. 15 U.S.C. 1601(a) (2000).
n174. See infra App., tbls.1-4.
n175. 15 U.S.C. 1665a; 12 C.F.R. 226.26(b) (2002)
("In an oral response to a consumer's inquiry about
the cost of closed-end credit, only the annual
percentage rate shall be stated, except that a
simple annual rate or periodic rate also may be
stated if it is applied to an unpaid balance.");
Regulation Z, Official Staff Interpretations, 226.26
("The restrictions of 226.26 apply only if the
creditor chooses to respond orally to the consumer's
request for credit cost information."). A consumer
is likely to give more weight to a payday lender's
oral disclosures, even when false or misleading,
than to a written APR disclosure because the
statements will be vivid in comparison to a written
disclosure. See, e.g., Richard E. Nisbett et al.,
Popular Induction: Information Is Not Necessarily
Informative, in Judgment Under Uncertainty:
Heuristics and Biases 101, 113-15 (Daniel Kahneman
et al. eds., 1982); Richard E. Nisbett & Lee Ross,
Human Inference: Strategies and Shortcomings of
Social Judgment 62 (1980) ("Vividness is defined as
the emotional interest of information, the
concreteness and imaginability of information, and
the sensory, spatial, and temporal proximity of
information."); Eugene Borgida & Richard E. Nisbett,
The Differential Impact of Abstract vs. Concrete
Information on Decisions, 7 J. Applied Soc. Psychol.
258, 264-67 (1977) (conducting a study that found
that vivid, unreliable information in the form of
face-to-face comments had more impact on a college
student's course selection decision than much more
statistically reliable information in the form of
course evaluations); Chris Guthrie, Framing
Frivolous Litigation: A Psychological Theory, 67 U.
Chi. L. Rev. 163, 202-03 (2000); Jeff Sovern, Toward
a Theory of Warranties in Sales of New Homes:
Housing the Implied Warranty Advocates, Law and
Economics Mavens, and Consumer Psychologists Under
One Roof, 1993 Wis. L. Rev. 13, 25-44.
n176. 12 C.F.R. 226.26(b) (2002).
n177. Regulation Z, Official Staff Commentary,
226.2(2)(a)(14)-2 (2002), as amended 65 Fed. Reg.
17129, 17130-17131 (Mar. 31, 2000).
n178. See infra App., tbls.2-3.
n179. See infra App., tbl.2.
n180. Ohio Rev. Code Ann. 1315.39(B), 1315.40(A)
(Anderson 2002) (indicating that lenders may charge
interest at a rate of 5% per $ 50 in principal plus
an origination fee of $ 5, thus totaling $ 7.50 per
$ 50 lent).
n181. See infra App., tbl.2. In the Ohio Survey, the
customer's question regarding the APR came after the
customer had already asked the lender what the fee
was for the loan. Because the lenders had already
chosen to orally disclose the cost of credit stated
in terms of the finance charge, the lenders had an
obligation to then orally provide the APR. See 12
C.F.R. 226.26(b) (2002) ("In an oral response to a
consumer's inquiry about the cost of closed-end
credit, only the annual percentage rate shall be
stated, except that a simple annual rate or periodic
rate also may be stated if it is applied to an
unpaid balance." (emphasis added)). Therefore,
responding "I don't know" did not excuse the lenders
from complying with Regulation Z.
n182. See infra App., tbl.2.
n183. Fox & Mierzwinski, supra note 63, at 13.
n184. Show Me the Money!, supra note 131, at 6.
n185. Surveyors observed clerks entering information
contained in applications. The clerks did no
calculations; the software calculated the APRs.
n186. See infra App., tbl.2 (listing the fees
charged by the lenders surveyed); see, e.g., Check $
mart's Deferred Deposit, Early Deposit Clause and
Disclosure Agreement (containing a table showing
loan amounts in $ 50 increments) (on file with
author).
n187. In fact, two payday lenders in the survey
required loan amounts to be in $ 100 increments so
that they could use their preprinted forms to make
required disclosures.
n188. See EZ Cash Advance Payday Loan Application,
at 2 (on file with author).
n189. See supra note 36 and accompanying text.
n190. See infra App., tbl.1.
n191. See, e.g., Anita Weier, Bill Caps Payday Loan
Interest, Cap. Times (Madison), Oct. 1, 2001, at A1
(quoting a payday lending executive as saying that
disclosing the cost of credit as an APR is
misleading because the loan period is only until the
borrower's payday, usually two weeks, not for a
year), 2001 WL 25527100.
n192. See discussion supra notes 61-62 and
accompanying text.
n193. Michele Chandler, Payday Loan Services Thrive
in Florida as Economy Slows, Knight-Ridder Trib.
Bus. News, May 15, 2001, at 8 (comparing a 20% APR
on a credit card cash advance with a 390% APR on a
payday loan), available at 2001 WL 20966017.
n194. 15 U.S.C. 1601(a) (2000).
n195. See infra App., tbl.1. The following three
lenders had fee schedules that contained the APR for
each loan amount: Check Into Cash, Advance America
Cash Advance Center, and National Cash Advance. See
Collected Payday Loan Documents from the Ohio Survey
(on file with author).
n196. See infra App., tbl.1. Only three of the Ohio
lenders posted APRs along with the fees. In the
national survey, only 22% posted APRs. Fox &
Mierzwinski, supra note 63, at 13.
n197. Section 226.24(b) of Regulation Z provides,
Advertisement of rate of finance charge. If an
advertisement states a rate of finance charge, it
shall state the rate as an "annual percentage rate,"
using that term. If the annual percentage rate may
be increased after consummation, the advertisement
shall state that fact. The advertisement shall not
state any other rate, except that a simple annual
rate or periodic rate that is applied to an unpaid
balance may be stated in conjunction with, but not
more conspicuously than, the annual percentage rate.
12 C.F.R. 226.24(b) (2002); see also 15 U.S.C. 1664
(2000). Section 226.24(c) states that if the
advertisement sets forth certain terms, including
the finance charge, the advertisement must also
disclose the amount or percentage of the down
payment, the terms of repayment, and the APR. 12
C.F.R. 226.24(c).
n198. The Federal Trade Commission has enforcement
authority in the event of a TILA violation by a
creditor under its jurisdiction. 15 U.S.C. 45(b),
1607(c). Unfortunately, a consumer does not have a
private cause of action for violations of TILA's
advertisement requirements for consumer credit. See
Smeyres v. Gen. Motors Corp., 820 F.2d 782, 783 (6th
Cir. 1987).
n199. See 12 C.F.R. 226.2(a)(2).
n200. See F.R.B., Official Staff Commentary on
Regulation Z, Cmt. 2(a)(2)-1.
n201. See supra note 195.
n202. Photograph of First American Cash Advances's
poster, Oct. 10, 2001 (on file with author).
n203. Photograph of Check$ mart's poster, Oct. 10,
2001 (on file with author). Kentucky Check
Exchange's three columns were, "CHECK TO CUSTOMER,"
"FEE," and "CHECK TO KY CHECK EXCHANGE." Photograph
of Kentucky Check Exchange's fee table (on file with
author); Kentucky Check Exchange website, at
http://www.checkex.com/feeschedule<uscore>oh.html
(displaying a fee schedule that is substantially
similar to the one observed in the store).
n204. See supra notes 63-73 and accompanying text
(establishing that payday loans are credit
transactions). The case against two of the stores
using the three-column format is even stronger
because of the explanatory paragraphs typed above
the fee schedules. For example, Check$ mart had the
following paragraph:
Check$ mart has revised the payroll advance program
to benefit you, the valued customer. All payroll
advances will only be done in $ 50.00 increments.
The following chart has been designed to help you
determine the correct check amount. Please ask your
friendly Check$ mart teller at what level you should
write your check.
Photograph of Check$ mart's poster, Oct. 10, 2001
(on file with author).
n205. See 12 C.F.R. 226.4(a).
n206. Id.
n207. See infra App., tbl.2.
n208. Consummation of a credit transaction occurs
when the consumer signs the contract. Spearman v.
Tom Wood Pontiac-GMC, Inc., No. IP 00-1340-C-T/G,
2001 WL 987849, at 3 (S.D. Ind. July 30, 2001)
(rejecting the defendant's contention that a
contract is not consummated until both parties have
signed), vacated, 2001 WL 1712506 (S.D. Ind. Dec. 1,
2001); Compton v. Altavista Motors, Inc., 121 F.
Supp. 2d 932, 936 (W.D. Va. 2000) (stating that the
credit transaction was consummated once the buyer
signed the contract).
n209. 15 U.S.C. 1638(a)(3)-(4) (2000); see also
supra notes 64, 173, 175, 197 and accompanying text.
n210. 12 C.F.R. 226.17(a) (emphasis added).
n211. Id. 226.17(b) (emphasis added).
n212. 221 F.3d 691, 692 (4th Cir .2000).
n213. Id. at 691.
n214. Id. at 692.
n215. Id. (quoting 15 U.S.C. 1601(a)).
n216. Thomas D. Domonoske, New Issues in Consumer
Credit Litigation: Truth in Lending Act Disclosures
and Polk v. Crown Auto, and the Problem of a
Conditional Credit Sale of a Car, in Consumer
Financial Services Litigation 2001, at 497, 503 (PLI
Corporate Law & Practice Course, Handbook Series No.
B-1241, 2001) (stating that attorneys unhappy with
the decision have asked the Federal Reserve Board to
qualify or overrule the relevant regulation);
Elizabeth C. Yen et al., Truth in Lending in the
Year 2000, 56 Bus. Law. 1089, 1108 (2001)
(discussing how the "ramifications of the Polk
decision are troublesome").
n217. Domonoske, supra note 216, at 503.
n218. Spearman, 2001 WL 987849, at 3; Brugger v.
Kia, No. 01-C-1860, 2001 WL 845472, at 1 (N.D. Ill.
July 24, 2001); Crowe v. Dodge, No. 00-C-8131, 2001
WL 811655, at 3 (N.D. Ill. July 18, 2001) (denying
defendant's motion to dismiss plaintiff's claim that
defendant failed to comply with TILA's
timing-of-disclosure requirements); Walters v. First
State Bank, 134 F. Supp. 2d 778, 781 (W.D. Va. 2001)
("The Fourth Circuit made it clear that a creditor
must provide the TILA disclosures in writing, in a
form that the consumer may keep, before consummation
of the credit transaction."); Holley v. Gurnee
Volkswagen & Oldsmobile, Inc., No. 00-C-5316, 2001
WL 243191, at 3 (N.D. Ill. Jan. 4, 2001) (citing
Polk and stating the "regulation means what it
says"); Compton v. Altavista Motors, Inc., 121 F.
Supp. 2d 932, 936 (W.D. Va. 2000); Lozada v. Dale
Baker Oldsmobile, Inc., 197 F.R.D. 321, 337 (W.D.
Mich. 2000) ("The plain language of 12 C.F.R.
226.17(a)(1), when read together with 12 C.F.R.
226.17(b), requires delivery of a copy of the
required disclosures to a consumer before
consummation of the transaction.").
n219. See infra App., tbl.3.
n220. See infra App., tbl.3.
n221. Spearman, 2001 WL 987849, at 4.
n222. Id. at 5 ("It would be contrary to the purpose
of TILA to impose a duty on the consumer to obtain
the required disclosures.").
n223. Mourning v. Family Publ'n Serv., Inc., 411
U.S. 356, 377 (1973), cited in Spearman, 2001 WL
987849, at 5.
n224. See Spearman, 2001 WL 987849 at 5
("Contemporaneous disclosure ... does not comply
with Regulation Z's requirement that the disclosure
be before consummation of the transaction.").
n225. See supra Part II.A.2.a.i.
n226. See supra Part II.A.2.a.ii.
n227. See supra Part II.A.2.a.iii.
n228. CFSA website, at
http://www.cfsa.net/pressreleases/bestpractices-pr.html
(last visited Sept. 1, 2002) (indicating that CFSA
was formed in 1999).
n229. See Rehm, supra note 14, at 4; see also Steve
Jordon, Payday-Loan Trade Group Develops Industry
Practice Standards, Knight-Ridder Trib. Bus. News
(Omaha), Apr. 12, 2000, at 8 (indicating that there
are forty-eight CFSA members with a total of CFSA
6000 payday loan stores nationwide), available at
2000 WL 19315696. For the complete list of the
CFSA's best practices, see Best Practices, supra
note 154.
n230. Best Practices, supra note 154.
n231. Id.
n232. See supra note 179 and accompanying text.
n233. Proving a violation will be easy if the
conversation was recorded and video-taped. See
Sovern, supra note 175, at 78 n.259 ("Significant
enforcement problems exist with oral disclosures.
Unless some means is found for spot-checking
conversations, efforts to enforce invariably come
down to credibility judgments about whether
fact-finders believe the consumer, who claims no
disclosure was provided, or the seller, who claims
it was.").
n234. Jordon, supra note 229 (indicating that CFSA
members pledge that "advertising will not be false,
misleading or deceptive, using the federal Truth In
Lending Act" as a guide). Brochures obtained in the
Ohio Survey also confirm this fact. See Collected
Payday Loan Documents from the Ohio Survey (on file
with author). Notably, the industry's website
currently makes no reference to TILA. Best
Practices, supra note 154. Removal of this reference
to TILA, however, does not remove payday loan
transactions from TILA's coverage. See discussion
supra Part I.B.1.
n235. Whaley, supra note 62, at 488 ("There is no
private right of action in favor of consumers
injured by the violation of TIL advertising rules
... ."); 2 Clontz, Jr., supra note 59, PP 10.17,
10.116 (stating that "no [civil] liability exists
for credit advertising violations"). Creditors are
instead subject to administrative actions brought by
the Federal Trade Commission. Whaley, supra note 62,
at 488; Gene A. Marsh, The Hard Sell in Consumer
Credit: How the Folks in Marketing Can Put You in
Court, 52 Consumer Fin. L.Q. Rep. 295, 296 (1998).
n236. As Professor Whaley observes, "The amount of
credit advertising is large and the resources of the
FTC are meager; the upshot is that you can open the
morning newspaper, glance at billboards, and turn or
the radio or TV and hear violation after violation
of the advertising rules." Whaley, supra note 62, at
488; see also Johnson v. TeleCash, Inc., 82 F. Supp.
2d 264, 266 (D. Del. 1999) (discussing the
importance of not enforcing arbitration clauses in
order to encourage class actions under TILA "because
of the apparent inadequacy of the Federal Trade
Commission's enforcement resources and because of a
continuing problem of minimum compliance with [TILA]
on the part of creditors"), rev'd sub nom., Johnson
v. W. Suburban Bank, 225 F.3d 366, 371-78 (3d Cir.
2000), cert. denied sub nom., Johnson v. Tele-Cash,
Inc., 531 U.S. 1145 (2001).
n237. See supra notes 219-20 and accompanying text.
n238. See discussion supra Part II.A.2.a (explaining
that the Ohio Survey discovered that a majority of
payday lenders do not make written pamphlets
available about payday loans, and that the majority
violate TILA by failing to disclose the APR at both
the information-gathering and contract-consummation
stages). Several days, and sometimes weeks,
transpired between information-gathering and
contract-consummation.
n239. See, e.g., Johnson v. W. Suburban Bank, 225
F.3d at 366 (upholding an arbitration clause in
payday loan contract); Gretchen Schuldt, Payday Loan
Suit Certifies Class Action, Milwaukee J. &
Sentinel, Dec. 14, 2000, at B3 (indicating that
McKenzie Check Advance of Wisconsin began including
arbitration clauses in its loan agreements after a
lawsuit was filed against it in 1998), available at
2000 WL 26101516. If these clauses are upheld,
consumers will be deprived of the ability to bring
class actions. Johnson v. W. Suburban Bank, 225 F.3d
at 371-78 (reversing a district court's refusal to
enforce arbitration clause in payday loan contract);
Alan S. Kaplinsky, Arbitration and Class Actions - A
Contradiction in Terms, SF81 ALI-ABA 173, 186 (2001)
("The inability of a plaintiff to pursue relief on
behalf of a class in a case challenging the legality
of a relatively modest payday loan agreement is
likely to have a significant practical effect on the
ability of a consumer to obtain relief authorized by
federal statutes ... ."), available at WL SF81
ALI-ABA 173. Class actions are the only real way for
consumers to enforce their TILA rights and to deter
violaters:
There is not much incentive in the Act for
individuals to pursue alleged Truth-in-Lending
violations. The costs of litigation against a
financial institution can be enormous, actual
damages are difficult to prove and the statutory
recovery is low. It is in most individuals'
interests, however, and in the public interest that
lending institutions comply with the Act and be
found responsible to consumer borrowers if they do
not comply. Were it not for the class action, many
borrowers likely would not pursue their rights in
court.
Hughes v. Cardinal Fed. Sav. & Loan Ass'n, 97 F.R.D.
653, 655-56 (S.D. Ohio 1983) (emphasis added); see
also Goldman v. First Nat'l Bank, 532 F.2d 10, 15
(7th Cir. 1976) (recognizing the importance of class
actions under TILA "to prevent violators of the Act
from limiting recovery to a few individuals where
actual, wide-spread [sic] noncompliance is found to
exist") (quoting Haynes v. Logan Furniture Mart,
Inc., 503 F.2d 1161, 1164 (7th Cir. 1974)).
Fortunately for consumers, some courts have refused
to enforce arbitration clauses in payday loan
contracts. See, e.g., Showmethemoney Check Cashers,
Inc. v. Williams, 27 S.W.3d 361, 366-67 (Ark. 2000)
(holding that an arbitration clause lacks mutuality
because only the consumer had an obligation to
arbitrate all claims against lender); Hayes v.
County Bank, 713 N.Y.S.2d 267, 270 (N.Y. Sup. Ct.
2000) (denying enforcement of an arbitration clause
because it would prevent class action relief,
relying in part on the district court's decision in
Johnson v. Tele-Cash that was subsequently
reversed).
n240. The Ohio Survey found arbitration clauses in
contracts from Advance America, Check Into Cash,
Check "n Go, Check$ mart, Express Payroll Advance,
National Cash Advance, Columbus Check Cashers, First
American Cash Advance, and Kentucky Check Exchange,
Inc. See Collected Payday Loan Documents from the
Ohio Survey (on file with author).
n241. The following payday lenders had boilerplate
language precluding borrowers from serving as
representatives or members of a class of claimants
in any suits filed against the lenders: Advance
America, Check Into Cash, National Cash Advance,
First American Cash Advance, and Kentucky Check
Exchange, Inc.
n242. State efforts to protect consumers from odious
arbitration clauses have been struck down under the
Supremacy Clause as violating the Federal
Arbitration Act. See Doctor's Assocs., Inc. v.
Casarotto, 517 U.S. 681, 687 (1996) (holding that
the purpose of the Federal Arbitration Act was to
ensure that arbitration agreements were placed on
grounds similar to enforceable contracts and that a
Montana state law requiring arbitration clauses to
give special notice violated the act because the
special notice provision did not apply to contracts
generally).
n243. Best Practices, supra note 154, at 1.
n244. See infra App., tbls.3-4.
n245. See infra App., tbls.3-4. Fourteen out of the
twenty-two (64%) lenders surveyed are members of
CFSA. See infra App., tbl.4. ACE was the only
non-CFSA member that allowed the customer to make a
cost-free rescission. See infra App., tbls.3-4
n246. See 15 U.S.C. 45(a)(1) (2000).
n247. See id. 44.
n248. Certain entities, such as banks, savings and
loan associations, and credit institutions, are
exempt from the FTC's jurisdiction. See id.
45(a)(2), 46(b). Payday lenders, however, do not
meet the definitions of the lending institutions
exempted from the FTC's jurisdiction. See id.
57a(f)(1), (3) (indicating that the Federal Reserve
Board has jurisdiction over unfair and deceptive
acts committed by banks, savings and loan
associations, and credit institutions). "The
exclusion of banks from the FTC's jurisdiction
appears to have been motivated by the fact that
banks were already subject to extensive federal
administrative controls." United States v. Phila.
Nat'l Bank, 374 U.S. 321, 336 n.11 (1963)
(construing T.C. Hurst & Son v. Fed. Trade Comm'n,
268 F. 874, 877 (E.D. Va. 1920)). Consequently, the
FTC has jurisdiction over payday lenders. For a
discussion of an FTC lawsuit against payday lenders,
see infra notes 251-55 and accompanying text.
n249. Fed. Trade Comm'n v. Colgate-Palmolive Co.,
380 U.S. 374, 385 (1965) ("The Commission's judgment
is to be given great weight by reviewing courts.");
Jeff Sovern, Protecting Privacy with Deceptive Trade
Practices Legislation, 69 Fordham L. Rev. 1305,
1320-21 (2001) (discussing several reasons why "the
FTC has considerable latitude in determining whether
particular conduct violates the FTC Act"); Candace
Lance Oxendale, Comment, The FTC and Deceptive Trade
Practices: A Reasonable Standard?, 35 Emory L.J.
683, 685 (1986) ("The appellate courts, mindful of
the presumed expertise of the Commissioners in the
field of trade regulation, have applied a very
deferential standard of review to FTC
determinations."). The Supreme Court has afforded
the FTC considerable latitude in fashioning
appropriate remedies because of its expertise and
has held that FTC's determinations will not be
disturbed unless "the remedy selected has no
reasonable relation to the unlawful practices found
to exist." Jacob Siegel Co. v. Fed. Trade Comm'n,
327 U.S. 608, 612-13 (1946).
n250. Letter from James C. Miller, Chairman of the
FTC, to John D. Dingell, Chairman, H.R. Comm. on
Energy and Commerce, (Oct. 14, 1983), cited in In re
Cliffdale Assocs., Inc., 103 F.T.C. 110, 175 (1984).
The Policy Statement standard was formally ratified
by the Commission in March 1984. Cliffdale Assocs.,
103 F.T.C. at 164-65. A misleading representation
includes a "failure to perform promised services."
Id. at 175.
n251. Letter from the Federal Trade Commission to
Dolores S. Smith, Director, Division of Consumer and
Community Affairs, Board of Governors of the Federal
Reserve System (Feb 20, 2001),
http://www.ftc.gov/os/2001/02/tilay2krpt.htm (last
visited Oct. 16, 2002).
n252. Press Release, Federal Trade Commission, Las
Vegas Firm Settles FTC Charges It Misled Consumers
Through Credit Line and Cash Advance Offers, (Sept.
6, 2000), http://www.ftc.gov/opa/2000/09/cmmlh.htm
(last visited Oct. 16, 2002).
n253. Id.
n254. Compl., FTC et al. v. Consumer Money Markets,
Inc. et al. (D. Nev.) 13,
http://www.ftc.gov/os/2000/09/cmmcmp.pdf, 13 (last
visited Oct. 17, 2002). In a settlement agreement,
Consumer Money and the related entities agreed to
disgorge $ 350,000 that they received from customers
and to forgive an additional $ 1.6 million in
outstanding debts. Id.
n255. Arguably, the Consumer Money case is
distinguishable because the deception there went to
the heart of the transaction. An act can be
deceptive even when tangentially related to the main
transaction. Recently, the FTC has aggressively used
its authority to bring charges of unfair and
deceptive trade practices against companies who fail
to comply with the terms of their own Internet
privacy policies. See, e.g., First Am. Compl., FTC
v. ToySmart.com (D. Mass. 2000) (No. 00-11341-RGS)
(alleging that the company disclosed, sold, or
offered for sale personal customer information
despite a privacy policy representing the
confidentiality of information supplied),
http://www.ftc.gov/os/2000/07/ (July 21, 2002).
Toysmart's website stated that "personal information
voluntarily submitted by visitors ... is never
shared with a third party." (showing Toysmart's
privacy policy). However, after announcing it would
cease operations, Toysmart attempted to sell this
information. First Am. Compl., Toysmart.com, (No.
00-11341-RGS). The customer list included
information obtained from children who entered a
contest at Toysmart's website by supplying their
names, ages, and e-mail addresses. Id. The FTC
alleged that Toysmart committed a deceptive act by
representing that customer information would never
be sold but later soliciting bids for its assets,
including its customer information. Id. If a
company's false representation regarding the
confidentiality of consumer information is a
deceptive act, certainly a payday lender's false
representation regarding the ability of customers to
rescind payday loans is a deceptive act. The latter
deception results in a pecuniary loss to the
customer. Toysmart later consented to a FTC order
that prohibited the sale of Toysmart's personal
customer information except to a family-oriented
website that was willing to purchase the entire
Toysmart business and agree to the terms of the
order. Stipulated Consent Agreement, Ex. 1,
Toysmart.com (No. 00-11-11341-RGS),
http://www.ftc.gov/os/2000/07. The fate of the list
was finally determined when the bankruptcy judge
approved Walt Disney Co.'s $ 50,000 offer to
purchase and destroy it. Greg Sandoval, Judge OK's
Destruction of Toysmart List, CNET News.com, Jan 31,
2001, at http://news.com.com/2100-1017-251893.html
(last visited Oct. 18, 2002).
n256. At common law, "[a] promise to do something in
the future is actionable fraud "only when made with
the intention, design and purpose of deceiving, and
with no intention of performing the act' at the time
the promise was made." Perez v. Alcoa Fujikura,
Ltd., 969 F. Supp. 991, 1009 (W.D. Tex. 1997)
(quoting Spoljaric v. Percival Tours, Inc., 708
S.W.2d 432, 434 (Tex. 1986)).
n257. See Mapp v. Toyota World, Inc., 344 S.E.2d
297, 300 (N.C. Ct. App. 1986) (explaining that if a
promisor has no intention of fulfilling a promise
when it was made, such behavior is evidence of
fraud, and that proof of fraud constitutes a
violation of the statute prohibiting deceptive
acts).
n258. Perez, 969 F. Supp. at 1009.
n259. Toyota World, 344 S.E.2d at 299.
n260. Id.
n261. Id. at 301 (emphasis omitted).
n262. 849 F.2d 1354, 1367-68 (11th Cir. 1988).
n263. Id. at 1355-56.
n264. See id. at 1357-58.
n265. Id. at 1366-68.
n266. Id. at 1367.
n267. See infra App., tbl.4.
n268. Although several articles exist on payday
lending, they do not discuss payday lenders'
noncompliance with the best practice of allowing
cost-free rescissions. See, e.g., Drysdale & Keest,
supra note 16; Miller, supra note 20; Scott Andrew
Schaaf, Note, From Checks to Cash: The Regulation of
the Payday Lending Industry, 5 N.C. Banking Inst.
339 (2001).
n269. See Colo. Rev. Stat. 5-3.1-106(2) (2001) ("A
consumer shall have the right to rescind the
deferred deposit loan on or before 5 p.m. the next
business day following the loan transaction."); N.D.
Cent. Code 13-08-12(6) (Supp. 2000) (stating that
"the maker may rescind the transaction by the close
of the following business day at no cost"). Colorado
law also requires the following notice to be
included in the contract: "YOU HAVE THE RIGHT TO
RESCIND THIS TRANSACTION BY 5 P.M. THE NEXT BUSINESS
DAY FOLLOWING THIS TRANSACTION." Colo. Rev. Stat.
5-3.1-107.
n270. See supra Parts II.A.1, II.A.2.a.
n271. See, e.g., Fox & Mierzwinski, supra note 63,
at 1 (revealing in a 2001 survey that only 21% of
payday lenders orally disclosed the APR in response
to customer's inquiry); Show Me the Money!, supra
note 131, at 6 (revealing that in a 2000 survey only
37% (85 of 230) of lenders quoted nominally correct
APRs when asked by customers over the telephone). A
2001 Colorado study found that 70% of payday lenders
in Colorado do not disclose the cost of these loans
on applications or information materials although
nondisclosure may not be illegal. Emily Hoopes,
Colo. Pub. Interest Research Group, Small Loans -
BIG $ Money$ : A Survey of Payday Lenders in
Colorado and Review of the Colorado Deferred Deposit
Loan Act of 2000, at 8, at
http://www.copirg.org/consumer/payday/report4<uscore>18<uscore>01.pdf
(Apr. 2001). The Colorado study also found that 94%
of the lenders surveyed failed to conspicuously post
fees in accordance with state law. Id. at 8.
n272. Best Practices, supra note 154. To achieve
these best practices, members are supposed to
implement policies and procedures that inform
consumers that payday loans are intended to serve as
a short-term cash flow solution, not as a tool for
managing long-term financial problems.
n273. Id. In states that prohibit rollovers, members
are not allowed to use them. Id. In states that
permit them, members are not to allow customers to
roll over a payday loan more than four times. Id.
n274. See supra notes 1-10 and accompanying text
(giving an account of Leticia Ortega's experience
with National Money Service).
n275. See Morning Edition: Payday Lenders and the
Financial Strain They Place on Some Borrowers
(National Public Radio broadcast, July 2, 2001)
[hereinafter NPR Broadcast] ("Critics say the real
danger is not to those who borrow every now and
then, but those who borrow over and over."), 2001 WL
9328000.
n276. See discussion infra Parts II.B.1.b, III.A.
n277. See, e.g., James P. Nehf, Consumer
Transactions: Movement Toward a More Progressive
Approach, 34 Ind. L. Rev. 599, 609 (2001)
("[Consumers] can roll over the loan by paying an
additional "loan financing charge', thereby earning
additional time to repay an even larger amount of
money.").
n278. This refinancing is also called "touch and
go." Drysdale & Keest, supra note 16, at 601 ("In a
practice called "touch and go,' lenders may take a
cash "payoff' for the old loan that they immediately
reloan with new loan funds.").
n279. Miller, supra note 20, at 141.
n280. Drysdale & Keest, supra note 16, at 601.
n281. See id.
n282. Id. at 608. The study reported, "The high
expense of a short term loan depletes the customer's
ability to catch-up, therefore making the customer
"captive' to the lender." Ill. Dept. of Fin. Insts.,
Short-Term Lending: Final Report 30 (1999),
http://www.state.il.us/dfi/ccd/Shorterm.pdf (last
visited Sept. 20, 2002). While it is theoretically
possible that this average of thirteen contracts
represents separate loans rather than rollovers, it
is highly unlikely when one compares this average
with the data from other states.
n283. Drysdale & Keest, supra note 16, at 602.
n284. Id. at 608; Linda Lipp, Payday Loan Industry
Lashes Back at Indiana Regulators, Lawsuits,
Knight-Ridder Trib. Bus. News, Feb. 5, 2000,
available at 2000 WL 12904003.
n285. Drysdale & Keest, supra note 16, at 602; Lipp,
supra note 284; Ana Mendieta, Illinois has Nation's
Highest Payday Loan Rates, Group Says, Chi. Sun
Times, Nov. 14, 2001, at 24 ("Payday lenders in
Illinois are charging the country's highest rates
... ."), available at 2001 WL 7251574.
n286. Keest, supra note 44, at 1114.
n287. Id.
n288. Hoopes, supra note 271, at 8.
n289. Report of the Uniform Consumer Credit Code
Revision Committee and Actions of the Colorado
Commission on Consumer Credit 24 (Nov. 30, 1999).
n290. See Office of the N.C. Carolina Comm'r of
Banks, Report to the General Assembly on Payday
Lending 6 tbl.III(F) (2001) [hereinafter North
Carolina Payday Lending Report],
http://www.banking.state.nc.us/reports/ccfinal.pdf
(last visited Sept. 20, 2002).
n291. State of Wis. Dep't of Fin. Insts., Review of
Payday Lending in Wisconsin 6-8 (2001) [hereinafter
Review of Payday Lending in
Wisconsin],http://www.wdfi.org/<uscore>resources/indexed/site/newsroom/press/payday<uscore>loan<uscore>may<uscore>2001.pdf
(last visited Nov. 12, 2001). Wisconsin's average
number of rollovers is considered too low because
Wisconsin regulators excluded borrowers who
eventually failed to repay the loan. Fox &
Mierzwinski, supra note 63, at 8.
n292. Fox & Mierzwinski, supra note 63, at 6.
n293. See Keest, supra note 44, at 1113. Consumer
advocates state that the two-week term is required
so the "lender can double the finance charge by the
simple expedient of writing a two-week loan instead
of a one-month loan." Id.
n294. See supra note 276 and accompanying text;
infra notes 526-34.
n295. Keest, supra note 44, at 1113. In 1998, the
average annual salary for 12.6 million American
households was $ 24,648. Edward J. Gallagly & Darla
Dernovsek, Fair Deal: Creating Credit Union
Alternatives to Fringe Financial Services 12 (2000).
n296. Keest, supra note 44, at 1113-14.
n297. Bi-weekly income of $ 1138 is based on
industry data showing that the average income is
approximately $ 35,000. Id. at 1111.
n298. The chart reads as follows:
[SEE TABLE IN ORIGINAL]
Id. at 1114.
n299. Id.
n300. Income of $ 847 is based on non-industry data
showing that the average income is approximately $
25,000. See id. at 1111. The non-industry data is
more persuasive. See id. at 1111 n.2.
n301. See infra notes 526-41 and accompanying text.
The weight of available data shows the average
annual income of payday loan customers is
approximately $ 25,000. Id.
n302. Keest, supra note 44, at 1113.
n303. Id. at 1115.
n304. A survey of households with less than $ 30,000
in income "found that of households using payday
lenders, 11% borrowed from one payday outlet to pay
another." Peter Skillern, Cmty. Reinvestment Ass'n
of N.C., How Payday Lenders Make Their Money 3
(2001), at http://www.cra-nc.org/payday2.htm; see
also Andrew Conte, $ 230 Debt Can Reach $ 7K-Plus
Payday Loans Can Be Deep Trap, Cincinnati Post, Feb.
3, 2000 (describing a Cincinnati man who, unable to
pay back a $ 230 loan obtained from one payday
lender, took out another loan from a second lender
and four months later owed $ 2,557 to five or more
different payday lenders), 2000 WL 3366037; Michael
Squires, TOUGH TIMES: Short-Term Loan Firms
Prospering, Las Vegas Rev., Dec. 23, 2001 (quoting
Michelle Johnson, president of Consumer Credit
Counseling Service, who stated that many customers
borrow from one payday lender to pay off another),
2001 WL 9545052.
n305. The author instructed the research assistants
to obtain as many loans in the shortest time
possible to minimize the risk of the payday lenders
becoming suspicious of the surveyors and,
consequently, denying them loans. A store clerk
could become suspicious upon carefully reviewing a
surveyor's check stub, which indicates that he or
she is a student worker in the law department of The
Ohio State University. One store clerk called to
verify that the research assistant worked for the
author, but did not realize she was calling a
professor in a law school. One of the research
assistants who worked for the author during the
information gathering stage could not obtain any
loans because he did not have an in-state driver's
license or checking account. Payday lenders were
immediately suspicious of him and refused to give
him a loan. Racial stereotyping may have played a
factor in their decisions to deny a loan because
this research assistant was an African-American male
with a mid-size afro hairstyle. Four lenders also
denied a female surveyor a loan stating that the
reason for the denial was because she had only
part-time income. See Surveyor No. 3's Notes, June
11, 2001 (on file with author). Gender may have
played a factor in their denial decisions because
she was the only female surveyor used in the
contract-consummation stage and the other surveyors
did not meet the income criteria (i.e., they did not
possess check stubs showing three months of full
time income). Moreover, these lenders violated the
Equal Credit Opportunity Act by denying credit
solely on the basis that the applicant had part-time
income. Regulation B, 12 C.F.R. 202.6(b)(5) (2002)
("A creditor shall not discount or exclude from
consideration the income of an applicant or the
spouse of an applicant because of a prohibited basis
or because the income is derived from part-time
employment ... .").
n306. See infra App., tbl.3. Tele-Track "collects
and reports information to and from merchants who
interface with high risk consumers daily, including
... check advance/deferred deposit/payday loan
companies." Tele-Track, Company Information, at
http://www.teletrack.com/company.html (last visited
Aug. 29, 2002).
n307. See, e.g., Payday Loan Cash Advance website,
at http://www.payday-loan-cash-advance.com (stating
that a customer can obtain a "payday loan cash
advance with no credit check") (last visited Aug.
29, 2002).
n308. Obviously, the research assistants could not
hear exactly what information Tele-Track provided
the lender, but Tele-Track did let the lender know
if the researcher had an outstanding payday loan.
None of the payday lenders gave the research
assistants the notices required under the Fair
Credit Reporting Act, 15 U.S.C. 1681m (2000)
(requiring creditors to notify consumers before
taking adverse action); see also id. 1681a(k)(iv)
(defining "adverse action" to include a
determination regarding a consumer's application).
Therefore, these payday lenders violated the Fair
Credit Reporting Act requirement that creditors
provide consumers with notification of an adverse
action taken against them if the creditor based the
action on information in a consumer report. Id.
1681m. Section 1681a(d) of the Fair Credit Reporting
Act defines a consumer report as follows:
(1) IN GENERAL. - The term "consumer report" means
any written, oral, or other communication of any
information by a consumer reporting agency bearing
on a consumer's credit worthiness, credit standing,
credit capacity, character, general reputation,
personal characteristics, or mode of living which is
used or expected to be used or collected in whole or
in part for the purpose of serving as a factor in
establishing the consumer's eligibility for -
(A) credit or insurance to be used primarily for
personal, family, or household purposes;
(B) employment purposes; or
(C) any other purpose authorized under section 1681b
of this title.
Id. 1681a(d)(1) (footnote omitted).
n309. See id. 1681a(d)(1) (listing in the definition
of "consumer reports" credit information obtained to
determine whether a consumer is eligible for credit
to be used for personal use).
n310. A "consumer reporting agency" is
any person which, for monetary fees, dues, or on a
cooperative nonprofit basis, regularly engages in
whole or in part in the practice of assembling or
evaluating consumer credit information or other
information on consumers for the purpose of
furnishing consumer reports to third parties, and
which uses any means or facility of interstate
commerce for the purpose of preparing or furnishing
consumer reports.
Id. 1681a(f).
n311. This explanation comports with Tele-Track's
website, which states,
Tele-Track provides information to identify if an
applicant has a history of writing uncollectible
checks to check advance [i.e., payday loan]
companies, skips on sub-prime finance or rental
agreements, or uses a fraudulent social security
number to get check advances approved. Tele-Track's
unique fraud alert service identifies applicants who
have acquired multiple check advances in the last 14
days or have applied at multiple check advance
merchants in the past 30 days.
Tele-Track website,
http://www.teletrack.com/checkscreen.html (last
visited Aug. 29, 2002).
n312. See supra note 305 (explaining why research
assistants obtained so many loans so quickly).
n313. See supra note 167 (explaining that research
assistants were not wired with any audio or video
recording equipment and therefore no direct evidence
exists that these statements were made).
n314. See supra note 167 (detailing the procedures
by which survey information, such as these
statements, was recorded).
n315. See supra note 311 (stating that Tele-Track
"identifies applicants who have acquired multiple
check advances in the last 14 days or have applied
at multiple check advance merchants in the past 30
days").
n316. See supra note 167 (explaining that research
assistants were not wired with any audio or video
recording equipment and therefore no direct evidence
exists that these statements were made).
n317. Supra note 167.
n318. See supra note 311 (identifying services and
information that Tele-Track provides to lenders
through which a loan applicant might be
"red-flagged").
n319. Apparently, Tele-Track no longer had this
research assistant "red-flagged" because his
previous nine loans had cleared Tele-Track's system
in the two-week period. See supra note 311 (stating
that Tele-Track's "fraud audit services" only notes
check advances obtained within the last fourteen
days). Each research assistant repaid each loan no
later than the close of business the day after the
loan was obtained.
n320. In order to analyze the deficiencies in state
payday loan statutes, this Article broadly defines
rollovers to include the consumer practice of paying
a fee to extend the loan's due date as well as the
practice of refinancing the loan by using either the
same or multiple lenders.
n321. Ky. Rev. Stat. Ann. 368.100(15) (Michie Supp.
2002).
n322. Id.
n323. Id.
n324. Subparagraphs (19)(a) and (b) of Fla. Stat.
560.404 require the lender to maintain a database
and to consult the state's database:
(a) The deferred presentment provider shall maintain
a common database and shall verify whether that
deferred presentment provider or an affiliate has an
outstanding deferred presentment transaction with a
particular person or has terminated a transaction
with that person within the previous 24 hours.
(b) The deferred presentment provider shall access
the department's database established pursuant to
subsection (23) and shall verify whether any other
deferred presentment provider has an outstanding
deferred presentment transaction with a particular
person or has terminated a transaction with that
person within the previous 24 hours. Prior to the
time that the department has implemented such a
database, the deferred presentment provider may rely
upon the written verification of the drawer as
provided in subsection (20).
Fla. Stat. Ann. 560.404(19) (West Supp. 2002).
n325. For example, Iowa law does not allow payday
lenders to,
a. Hold from any one maker more than two checks at
any one time.
b. Hold from any one maker a check or checks in an
aggregate face amount of more than five hundred
dollars at any one time.
c. Hold or agree to hold a check for more than
thirty-one days.
d. Require the maker to receive payment by a method
which causes the maker to pay additional or further
fees and charges to the licensee or another person.
e. Repay, refinance, or otherwise consolidate a
postdated check transaction with the proceeds of
another postdated check transaction made by the same
licensee.
Iowa Code Ann. 533D.10(1) (West Supp. 2001)
(emphasis added).
n326. See, e.g., id. 533D.10(1)(a)-(b) (establishing
the aggregate amount at $ 500).
n327. See, e.g., Colo. Rev. Stat. 5-3.1-105 (2001)
(limiting the percentage lenders may assess in
finance charges on deferred deposit loans).
n328. See id. 5-3.1-104.
n329. See id. 5-3.1-105, 5-3.1-108(1)-(2); see also
Howard Pankratz, Colo. Suit Targets Big "Payday'
Lender, Denv. Post, July 17, 2001, at A1 ("For a
14-day $ 500 loan, a $ 75 fee can be charged, the
equivalent of a 391 percent annualized percentage
rate. Under Colorado law, that loan can be rolled
over once with the lender charging the same fee of $
75. After that, the rate drops."), available at 2001
WL 6757171.
n330. Colo. Rev. Stat. 5-3.1-108(4), 5-2-201(7)
(establishing allowable loan finance charges).
n331. See, e.g., Iowa Code Ann. 533D.10(1)(a)-(b)
(2000) (limiting the number of loans a customer can
have with one lender to two checks, not exceeding $
500 in the aggregate).
n332. Thus, a lender who two weeks ago took a
customer's postdated check for a $ 115 loan can take
from the consumer today a new postdated check for $
130 (the original $ 115 loan plus a $ 15 fee) and
still be within the letter of the law limiting the
maximum loan amount (for example, $ 500). See
Drysdale & Keest, supra note 16, at 608 n.105
(suggesting that there are loopholes in the Iowa
statute prohibiting rollovers (citing Larry D.
Kingery, Iowa Div. Of Banking, Delayed Deposit
Services Licenses, Interpretive Bulletin 1 (Sept.
15, 1997))).
n333. Id. Drysdale and Keest, however, note that
even this has not been entirely successful. Id. at
608.
n334. Keest, supra note 44, at 1114; see also
Drysdale & Keest, supra note 16, at 608 ("Even [the
interpretive bulletin] has not been a complete
success.").
n335. Compl., Colorado v. ACE Cash Express Inc.,
(Colo. Dist. Ct. filed July 13, 2001) (No. 01CV3739)
[hereinafter Colorado Complaint],
http://www.ago.state.co.us/UCCC/acecomplaint.pdf.
n336. Colo. Rev. Stat. 5-1-101, C.R.S. 2000 (code),
and Consumer Protection Act, 6-1-101, C.R.S. 2000
(CPA).
n337. Payday loans go by various names. See supra
note 34 and accompanying text.
n338. Colorado Complaint, supra note 335, P 33
("Many of the loans renewed through ACE were renewed
more than once."),
http://www.ago.state.co.us/UCCC/acecomplaint.pdf. If
the consumer fails to pay the debt after the
renewal, the lender can deposit the consumer's
check. Colo. Rev. Stat. 5-3.1-108(1).
n339. See generally Colorado Complaint, supra note
335 (noting allegations that loans were renewed more
than once, but not describing how the loans were
renewed),
http://www.ago.state.co.us/UCCC/acecomplaint.pdf.
n340. Wayne Heilman, "Payday" Loans Draw
Interest/Quick Lenders Charge 451 Percent in
Colorado, Gazette (Montreal), Nov. 25, 2001, at
BVS1, available at 2001 WL 27140868.
n341. ACE is defending on the basis that the
rollover fees, like the original loan fees,
constitute interest and are therefore protected by
the preemption doctrine in federal banking law. Long
v. Ace Cash Express, No. 3:00-CV-1306-J-25TJL (D.
Fla. June 18, 2001) (order granting Plaintiff's
motion to remand) (on file with author); see also
OCC Weighs in on Payday Lender Case, Am. Banker,
Oct. 3, 2001, at 4 [hereinafter OCC Weighs In]
(indicating that ACE claims its "renewals [or
rollovers] were made in partnership with Goleta
National Bank of California and that they were
permitted by the National Bank Act"), available at
2001 WL 26574239. It is argued here that preemption
does not apply to rollover fees because they are not
included in the OCC's definition of interest. See
discussion infra Part III.B.2.
n342. Ohio Rev. Code Ann. 1315.41(E) (Anderson
2000).
n343. To make changes in the Small Loan Law: Hearing
on H.B. 313 Before House Financial Institutions,
1995 Leg., 121st Sess. (Oh. 1995) [hereinafter
Hearing on H.B. 313] (statement of Rep. Schuler),
http://han2.Hannah.com/htbinlf.com/oh<uscore>ban<uscore>121:HB313.notes
(last visited Aug. 29, 2002).
n344. Ohio Rev. Stat. Ann. 1315.40(A).
n345. Compare Colo. Rev. Stat. 5-6-201 (2000), with
Ohio Rev. Stat. Ann. 1315.41.
n346. Ohio Rev. Stat. Ann. 1315.41.
n347. Id. 1315.39(B).
n348. Id. 1315.41(C).
n349. Hearing on H.B. 313, supra note 343,
http://han2.Hannah.com/htbinlf.com/oh<uscore>ban<uscore>121:HB313.notes
(last visited Aug. 29, 2002).
n350. See supra notes 342-49 and accompanying text.
n351. See Best Practices, supra note 154.
n352. Community Financial Services Association of
America, Community Financial Services Association
Builds on Best Practices for the Payday Adavance
Industry, at
http://www.cfsa.net/pressreleases/bestpractices-pr.html
(last visited July 18, 200) (emphasis added).
n353. North Carolina Payday Lending Report, supra
note 290, at 5, 6 tbl.III(F) (showing 419,601
lenders surveyed),
http://www.banking.state.nc.us/reports/ccfinal.pdf
(last visited Sept. 20, 2002).
n354. Id. at 4.
n355. Skillern, supra note 304, at 1.
n356. Id. Skillern is the executive director of the
Community Reinvestment Association of North
Carolina. Id. Skillern used revenue data supplied by
payday lenders to the North Carolina Banking
Commission. Id.; see also North Carolina Payday
Lending Report, supra note 290, at 5-6,
http://www.banking.state.nc.us/reports/ccfinal.pdf
(last visited Sept. 20, 2002).
n357. Skillern, supra note 304, at 3.
n358. Rob Blackwell, In Brief: Payday Lenders' Group
Revises Guidelines, Am. Banker, July 19, 2000, at 4
("Representatives of Dollar, which partners with $
52 million-asset Eagle National Bank of Upper Darby,
Pa., said it quit because of the rollover
limitations in states with tougher laws."),
available at 2000 WL 3363054; The Boom in Fast Cash
Storefront Loans Offer a Quick Fix-and a Big
Repayment Hit, Seattle Times, Nov. 27, 2000, at A1
("Soon after the [CFSA] announcement, both Dollar
and ACE pulled out of the group, citing their desire
to continue providing rollover loans."), available
at 2000 WL 5563124.
n359. Adam Geller, Payday Lenders Find Ways Around
Restrictions, Chi. Trib., Mar. 6, 2001, at 9,
available at 2001 WL 4048448.
n360. Id.
n361. See, e.g., Carolyn Said, Long Way from Payday,
S.F. Chron., June 17, 2001, at C1 (indicating that
the owner of a chain of twenty-two check-cashing and
payday loan stores claims his fees are reasonable
because of the risk he assumes, even though by his
own admission the payday loan stores are the most
profitable part of his business), available at 2001
WL 3406626. The true risk of default depends on how
one defines default. It appears that the industry
labels default as the customer's inability to repay
a loan by the original due date. If that is how the
industry defines default, then the risk of default
is very high because the rollover data show that
most customers have to roll over loans. Given how
much money payday lenders make on rollovers,
however, default is more appropriately defined as
the lender's inability to collect the original loan
amount and finance charge. That risk appears to be
very low.
n362. Keest, supra note 44, at 1113. Consumer
advocates state that the two-week term is required
so the "lender can double the finance charge by the
simple expedient of writing a two-week loan instead
of a one-month loan." Id.
n363. Id. at 1115.
n364. See supra notes 1-10 and accompanying text
(describing Ortega's experience with National Money
Service).
n365. Drysdale & Keest, supra note 16, at 617 n.158.
The authors continued,
If a [payday loan] consumer pays a $ 15 fee to renew
an $ 85 loan every two weeks for four months, she
has paid $ 120 total. The lender has received enough
to repay the principal plus a 217% yield on that
four-month $ 85 loan, but if the [traditional]
borrower defaults, the full principal is still owed.
Id.; see also Skillern, supra note 304, at 3.
n366. See infra Part II.B.2.
n367. The advertisement stated in relevant part,
What Would Your Bank Consider To Be A Good ROE?
Now Double That.
Your company could realize an annual 20+% return on
equity through a strategic alliance with Check "n
Go.
n368. See supra notes 35-39 and accompanying text;
infra notes 747-49 and accompanying text.
n369. See infra notes 537-47 and accompanying text.
n370. Best Practices, supra note 154, at 1.
n371. Id.
n372. For example, Check$ mart's website contains
the following:
At Check$ mart we will pay up to $ 500 against your
personal check! So you can get the cash you need
today for:
. Bills (utilities, credit cards, medical, etc... .)
. Grocery Shopping
. Car Repairs
. Rent or Mortgage
. Home Repairs
. Clothing
. Vacation
. Emergencies
Check$ mart never asks you to explain the reason why
you need the cash.
Check$ mart website, at http://www.checksmart.com
(last visited Aug. 24, 2002); see also Check Into
Cash, Inc., How Do I Get Started?, at
http://www.checkintocash.com/how<uscore>it<uscore>works.htm
(last visited Aug. 24, 2002) ("Check into Cash is
perfect for times when your budget is stretched by
unexpected expenses. Such as ... car repairs,
medical expenses, home emergencies, or maybe you're
just trying to get in on a great sale.").
n373. See, e.g., First American/Southern Cash
Advance, Membership Application (requesting
information about income and no information about
expenses) (on file with author).
n374. The company's name listed on the coupon is
"Check Exchange, Inc." Check Exchange Coupon (on
file with author).
n375. See supra note 167 (explaining that the
surveyors were not wired with any audio or video
recording equipment and therefore no direct evidence
exists that this statement was made).
n376. ACE America's Cash Express, ACE Plus Bonus
Points (on file with author).
n377. Id.
n378. Id.
n379. Id.
n380. See supra notes 303-08 and accompanying text
(discussing rollovers by customers using multiple
payday lenders - the "borrow from Peter to pay Paul"
phenomenon); supra note 335 and accompanying text
(noting that ACE, along with Dollar Financial,
withdrew its membership from CFSA because it did not
want to follow the best practice of limiting
rollovers to four times).
n381. The loan documents on file with the author
show that two loans were taken out in the amount of
$ 100.
n382. A $ 50 loan would yield $ 7.50.
n383. See supra note 167 (explaining that the
surveyors were not wired with any audio or video
recording equipment and therefore no direct evidence
exists that this statement was made).
n384. The industry is supposed to implement its best
practice of encouraging consumer responsibility by
establishing policies and procedures that inform
consumers of the intended use of payday loans as a
short-term cash-flow solution. Best Practices, supra
note 154. Encouraging customers to take out the
maximum loan amount appears to be a type of
up-selling practice that urges customers to misuse
the stated purpose of payday loans and may result in
long-term financial problems. While up-selling is a
common practice in America, it is normally
considered a deceptive or predatory practice. See
Deborah Goldstein, Note, Protecting Consumers from
Predatory Lenders: Defining the Problem and Moving
Toward Workable Solutions, 35 Harv. C.R.-C.L. L.
Rev. 225, 236 (2000) ("Predatory sales practices
such as "upselling' also push customers into the
most profitable products for the lender."). See
generally Jones v. Stevinson's Golden Ford, 36 P.3d
129, 131, 134-35 (Colo. Ct. App. 2001) (defining
up-selling in the auto repair industry and holding
that the defendant wrongfully terminated its
employee who refused to follow his employers
practice of up-selling auto parts); John Roddy,
Residential Mortgage Litigation: Yield Spread
Premium "Upselling" and Mortage Loan Payoff Charges,
in Consumer Financial Services Litigation 1997, at
471, 473-80 (PLI Corporate Law and Practice Course,
Handbook Series No. B4-7118, 1997) (discussing a
federal law's ban on up-selling in residential
mortgage transactions), WL 989 PLI/Corp 471.
n385. See supra notes 372-84 and accompanying text.
n386. See infra App., tbl.3.
n387. See supra note 305 (explaining why the
surveyors obtained so many loans so quickly).
n388. See supra notes 305-19 and accompanying text
(explaining the use of Tele-Check and how
red-flagging was used to deny one surveyor a loan
for a two-week period).
n389. Most of the lenders who knew about a
pre-existing loan asked why the researcher needed
another loan so soon after the previous one. In
response, the research assistant gave various
answers such as, "The loan I got yesterday wasn't
large enough," "My paycheck wasn't big enough," and
"I lost money gambling last night."
n390. Best Practices, supra note 154.
n391. Id.
n392. See, e.g., Ark. Code Ann. 23-52-106(n) (Michie
2000) (prohibiting renewals); Colo. Rev. Stat.
5-3.1-108(1) (2001) (prohibiting consumers from
renewing loans more than once, and requiring the
consumer to pay the debt in cash or its equivalent
after such renewal); Fla. Stat. Ann. 560.408(1)(b)
(West Supp. 2002) (stating that the statute bans
rollovers); La. Rev. Stat. Ann. 9:3578.6(7) (West
Supp. 2002) (prohibiting a licensee from renewing or
rolling over a deferred presentment transaction or
small loan); Mont. Code Ann. 31-1-723(15) (2001)
(prohibiting the renewal of a loan with the proceeds
of another loan made to the same consumer); N.D.
Cent. Code 13-08-12(12) (Supp. 2001) (prohibiting
lenders from renewing payday loans more than once);
S.D. Codified Laws 54-4-65 (Michie Supp. 2002)
(prohibiting payday lenders from renewing or rolling
over loans more than four times).
n393. See, e.g., Ark. Code Ann. 23-52-102 (Michie
Supp. 2001) (lacking a definition of the term
"renew"); Colo. Rev. Stat. 5-3.1-102 (lacking a
definition of the term "renewal"); Fla. Stat. Ann.
560.103 (West 1997) (lacking a definition of
"rollovers"); La. Rev. Stat. Ann. 9:3578.3 (West
1997) (lacking a definition for the terms "renew" or
"rollover"); Mont. Code Ann. 31-1-202 (2001)
(lacking a definition of "renew"); N.D. Cent. Code
13-08-01 (Supp. 2001) (lacking a definition of
"renew" or "renewal"); S.D. Codified Laws 54-1-1
(Michie 1990) (lacking a definition of "renewal");
Utah Code Ann. 7-23-102(5) (Supp. 2002) (defining a
"rollover" as the extension or renewal of the term
on a payday loan).
n394. Ky. Rev. Stat. Ann. 368.100(11) (Michie 2002)
(stating that if the customer has only one
outstanding loan in an amount less than $ 500, the
payday lender may lend the customer an amount that,
when combined with the other loan, does not exceed $
500).
n395. Fla. Stat. Ann. 560.404(19)(a)-(b).
n396. See infra notes 405-514 and accompanying text.
n397. Best Practices, supra note 154.
n398. Id.
n399. Id.
n400. The Ohio Survey could not accurately gauge how
many applications contained these types of
provisions because the majority (68%) of the payday
lenders would not allow the customer to take a copy
of the application. See infra App., tbl.1.
n401. Cashland Payday Loan Application (on file with
author). Cashland's application states, "I waive any
privacy claims against Cashland, Inc." Id.
n402. Checkland Payday Loan Application (on file
with author). Although these inquiries may be
unnecessary because the same information can be
retrieved from the photocopy of the applicant's
driver's license, the payday lender undoubtedly
wants the most current description of the applicant.
n403. First Check Cash & Advance Payday Loan
Application (on file with author).
n404. See, e.g., Gallagly & Dernovsek, supra note
295 (stating that payday lending abuses include the
"aggresive pursuit of late accounts, including
prosecution under "bad check' laws and notification
of employers").
n405. Drysdale & Keest, supra note 16, at 612 n.127;
John Hendren, More States Allow Triple-Digit Loan
Rates Despite Consumer Complaints, Tuscaloosa News,
Jan. 10, 1999, 1999 WL 2230035.
n406. Drysdale & Keest, supra note 16, at 612 n.127.
n407. Id.
n408. See, e.g., id. at 612 & n.127 (discussing
payday lenders in Illinois, and lawsuits filed by
payday lenders in Indiana); see also Conte, supra
note 304 (discussing treble damages under Ohio law).
n409. See Teresa Dixon Murray, State Law Will Help
"Payday' Debtors, Plain Dealer (Cleveland), May 2,
2000, at 1C (quoting the director of consumer
protection for the Consumer Federation of America
who said that it "hears more complaints about this
from Ohio than from anywhere else."), 2000 WL
5148638.
n410. Ohio Rev. Code Ann. 2307.61 (Anderson 2001).
Other jurisdictions have similar statutes permitting
treble damages. See, e.g., 720 Ill. Comp. Stat. Ann.
5/17-1a (West Supp. 2002).
n411. Randy Ludlow, More Payday Loan Abuses
Uncovered, Cincinnati Post, Feb. 2, 2000, at A1,
2000 WL 3365938.
n412. Id.
n413. Id.
n414. Id.
n415. Conte, supra note 304.
n416. Id. Contrast this average judgment award with
Ohio's $ 500 maximum loan amount. Ohio Rev. Code
Ann. 1315.39(A)(1) (Anderson 2002).
n417. Conte, supra note 304.
n418. Best Practices, supra note 154.
n419. See supra notes 372-73 and accompanying text
(discussing deficiencies in lenders' assessment
procedures).
n420. See infra notes 517-46 and accompanying text
(discussing the limited borrowing opportunities
available to payday loan customers).
n421. See supra notes 365-67 and accompanying text
(detailing revenue data).
n422. See supra notes 372-73 and accompanying text
(discussing the deficiency of payday lenders in
assessing customer's ability to repay). Because of
the payday loan business model, see supra notes
34-45 and accompanying text, payday lenders know the
customers' checks are drawn on accounts with
insufficient funds.
n423. Ohio law now makes it unlawful for a payday
lender to "collect treble damages pursuant to
division (A)(1)(b)(ii) of section 2307.61 of the
Revised Code in connection with any civil action to
collect a loan after a default due to a check,
negotiable order of withdrawal, share draft, or
other negotiable instrument that was returned or
dishonored for insufficient funds." Ohio Rev. Code
Ann. 1315.41(D) (Anderson 2001). Section
2307.61(A)(1)(b) allows a victim of a theft crime to
collect $ 200 or treble damages as liquidated
damages, whichever is greater. The amendment does
not limit the rights of other holders of bad checks
to seek treble damages.
n424. See Randy Ludlow, Senate Approves Payday Loan
Bill, Cincinnati Post, Apr. 14, 2000, 2000 WL
3372132.
n425. Checkland Payday Loan Application (on file
with author).
n426. Express Payroll Advance Payday Loan Contract
(on file with author).
n427. If it sought double damages, EZ Cash Advance
might be in violation of section 1315.39(B), which
limits "interest at a rate of five per cent per
month," and section 1315.41(C), which states that
the lender may not "collect, or receive, directly or
indirectly, any additional fees or charges in
connection with a loan, other than fees and charges
permitted by" Ohio's check-cashing loan law. Ohio
Rev. Code Ann. 1315.39(B)-(C) (Anderson Supp. 2000).
n428. EZ Cash Advance Payday Loan Application (on
file with author).
n429. See infra App., tbl.1; see also supra note 168
(explaining how applications were obtained even
though lenders refused to provide copies of them).
n430. The FDCPA was designed "to eliminate abusive
debt collection practices by debt collectors, to
insure that those debt collectors who refrain from
using abusive debt collection practices are not
competitively disadvantaged, and to promote
consistent State action to protect consumers against
debt collection abuses." 15 U.S.C. 1692(e) (2000).
n431. See id. 1692a(6) (stating that FDCPA covers
third-party debt collectors). Note that attorneys
for debt collectors engaged in litigation are
subject to the provisions of the FDCPA. Heintz v.
Jenkins, 514 U.S. 291, 294 (1995).
n432. Prohibited conduct includes "the threat to
take any action that cannot legally be taken or that
is not intended to be taken." 15 U.S.C. 1692(e)(5).
n433. Prohibited conduct includes "the use of any
false representation or deceptive means to collect
or attempt to collect any debt or to obtain
information concerning a consumer." Id. 1692e(10).
n434. Edwards v. McCormick, 136 F. Supp. 2d 795, 796
(S.D. Ohio 2001).
n435. Id. at 804-05.
n436. Id. at 805.
n437. The "least sophisticated consumer" standard
was adopted by the United States Court of Appeals
for the Sixth Circuit in Smith v. Transworld Sys.,
Inc., 953 F.2d 1025, 1028 (6th Cir. 1992).
n438. Edwards, 136 F. Supp. 2d at 805.
n439. Id. (citing Pipiles v. Credit Bureau of
Lockport, Inc., 886 F.2d 22, 25-26 (2d Cir. 1989),
which found "a violation of [15 U.S.C.] section
1692e(5) and (10) [where the] clear import of the
language, taken as a whole, [was] that some type of
legal action had already been or [was] about to be
initiated and [could] be averted from running its
course only by payment").
n440. Both are members of CFSA and are therefore
supposedly committed to following the FDCPA.
n441. As stated earlier, members of CFSA have
pledged a commitment to using the FDCPA as a
guideline for fair, lawful, and professional debt
collecting. Best Practices, supra note 154.
n442. See, e.g., Timothy J. Moroney, Review of
Selected 1995 California Legislation, 27 Pac. L.J.
478, 478 (1996) (discussing California law, which
allows a payee to collect treble damages from a
person who passes a bad check).
n443. See, e.g., Ohio Rev. Code Ann. 1315.41(D)
(Anderson 2001) (banning a payday lender from
collecting treble damages under section
2307.61(A)(1)(b)(ii)). Unlike Ohio, Colorado and
Tennessee narrowed the scope of remedies that are
available to payday lenders. Colo. Rev. Stat.
5-3.1-112 (2001) (stating that "the lender shall
have the right to exercise all civil means
authorized by law to collect the face value of the
instrument; except that the provisions and remedies
of section 13-21-109," which includes treble
damages, are not available to the lender); Tenn.
Code Ann. 45-17-112(i) (2000) (stating that payday
lenders cannot collect, inter alia, treble damages
or attorney's fees). In contrast to Ohio, Colorado,
and Tennessee, a few states give a payday lender the
right to pursue all available civil remedies, which
may include treble damages. See, e.g., Ariz. Rev.
Stat. 6-1260(J) (West Supp. 2001). The Arizona
statute states as follows:
If a check is returned to the licensee from a payer
financial institution due to insufficient funds, a
closed account or a stop payment order, the licensee
may use all available civil remedies to collect on
the check including the imposition of the dishonored
check fee prescribed in 44-6852.
Id.
n444. Section 2307.61(A)(1)(b) stipulates the
property owner's recovery as follows:
(b) Liquidated damages in whichever of the following
amounts is greater:
(i) Two hundred dollars;
(ii) Three times the value of the property at the
time it was willfully damaged or was the subject of
a theft offense, irrespective of whether the
property is recovered by way of replevin or
otherwise, is destroyed or otherwise damaged, is
modified or otherwise altered, or is resalable at
its full market price. This division does not apply
to a check, negotiable order of withdrawal, share
draft, or other negotiable instrument that was
returned or dishonored for insufficient funds by a
financial institution if the check, negotiable order
of withdrawal, share draft, or other negotiable
instrument was presented by an individual borrower
to a check-cashing business licensed pursuant to
sections 1315.35 to 1315.44 of the Revised Code for
a check-cashing loan transaction.
Ohio Rev. Code Ann. 2307.61(A)(1)(b) (emphasis
added); Buckeye Check Cashing, Inc. v. Proctor, No.
98AP-1103, 1999 WL 394884, at 3 (Ohio Ct. App. June
15, 1999) (holding that a "property owner may elect
to recover either compensatory damages pursuant to
[section] 2307.61(A)(1)(a), or liquidated damages
pursuant to [section] 2307.61(A)(1)(b)").
n445. Under Ohio law, a payday lender cannot
"collect treble damages pursuant to division
(A)(1)(b)(ii) of section 2307.61 of the Revised Code
in connection with any civil action to collect a
loan after a default due to a check, negotiable
order of withdrawal, share draft, or other
negotiable instrument that was returned or
dishonored for insufficient funds." Ohio Rev. Code
Ann. 1315.41(D) (Anderson 2002).
n446. See supra notes 425-26 and accompanying text.
n447. See supra note 444 (stating that section
2307.61(A)(1)(b) allows a victim of a theft crime to
collect the greater of $ 200 or treble damages as
liquidated damages).
n448. See infra notes 491-99 and accompanying text.
n449. Ohio Rev. Code Ann. 2307.61(A)(2).
n450. For further discussion on garnishments in
lawsuits to collect payday loans, see supra notes
414-17 and accompanying text.
n451. See infra notes 458-59, 491-99 and
accompanying text; infra text accompanying note 460.
n452. Ohio Rev. Code Ann. 2307.61.
n453. Hart Conversions, Inc. v. Pyramid Seating Co.,
658 N.E.2d 129, 131 (Ind. Ct. App. 1995)
(interpreting Indiana Code, section 34-4-30-1, and
holding that the right to treble damages under the
statute is personal and not assignable). Section
34-4-30-1, as then interpreted by the court,
provided,
If a person suffers a pecuniary loss as a result of
a violation of I.C. 35-43 [bad check law], he may
bring a civil action against the person who caused
the loss for:
(1) an amount equal to three (3) times his actual
damages;
(2) the costs of the action;
(3) a reasonable attorney's fee.
Id. at 130 n.1.
n454. Ohio Rev. Code Ann. 2307.61.
n455. See infra notes 478, 491-99 and accompanying
text.
n456. While payday lenders generally require
postdated checks, payday lending over the Internet
is a growing business, and practical realities
preclude Internet lenders from taking post-dated
checks.
n457. See discussion infra Part II.B.2.d.
n458. Drysdale & Keest, supra note 16, at 610; Karen
Gross, The Debtor as Modern Day Peon: A Problem of
Unconstitutional Conditions, 65 Notre Dame L. Rev.
165, 191 (1990) ("[Creditors collect] because
debtors fear the consequences of being charged and
convicted of a crime. The bad check laws are
criminal laws in name but not in purpose.").
n459. Best Practices, supra note 154.
n460. See infra notes 466-71 and accompanying text.
n461. Using state courts and criminal laws to
facilitate debt collection is not unique to payday
lending. See Philip J. Hendel & Joseph H. Reinhardt,
Inhibiting Post-Petition "Bad Check" Criminal
Proceedings Against Debtors: The Need for Flexing
More Judicial Muscle, 89 Com. L.J. 236 (1984);
Donald J. Schutz, Bankruptcy and the Prosecutor:
When Creditors Use Criminal Courts to Collect Debts,
Fla. B.J., May 1985, at 11 (stating that creditors
"further collection efforts by threatening criminal
prosecution of a debtor" and that writing bad checks
is the most common crime of a debtor).
n462. Tracey Bruce, Small-Loan Firms Showing Growth
in County, St. Louis Post-Dispatch, Sept. 18, 2000
(quoting senior counsel for Missouri's Division of
Finance as stating that while a few prosecutors
bring bad-check charges against customers who
default on payday loans, most write a letter on
behalf of the loan company without bringing any
action, and some even inform payday lenders that the
prosecutor is not a collection agency), 2000 WL
3548643; Dave Hosick, Some Payday Loans Are Ruled
Illegal, Evansville Courier & Press (Evansville,
Ind.), Jan. 20, 2000 (quoting Vanderburgh County
Superior Court Judge Maurice O'Connor as stating
that local judges have ceased progress on payday
loan cases in anticipation of the attorney general's
ruling making payday loans illegal), 2000 WL
11829105; Steve Jordon, Quick Cash, High Fees: More
Are Using Loans to Make It to Next Payday, Omaha
World-Herald, Apr. 9, 2000 (indicating that a
Douglas County, Nebraska prosecutor concluded that
post-dated checks are promissory notes, rather than
checks covered by the criminal bad-check statute
because he recognized the difficulty of proving
criminal intent when the payee knows the check is
not good), 2000 WL 4360924; Bruce Ross, 650 Percent
Interest, Santa Fe New Mexican, Apr. 2, 2000
(stating that Santa Fe's chief deputy district
attorney was not aware of any payday loan check
cases handled by his office), 2000 WL 20615658;
Larry Rulison, Regulator Says Payday Lenders Abusing
Courts, Balt. Bus. J., July 14, 2000,
http://www.bizjournals.com/baltimore/stories/2000/07/17/newscolumn1.html
(noting that Maryland's Commissioner of Financial
Regulation stated that bad checks originating from
payday loans are not enforceable in court).
n463. Jim Leusner, Florida Will Join County in
Payday Loan Lawsuit, The Orlando Sentinel, Feb. 7,
2001 (reporting that the state of Florida joined a
class action lawsuit in which one plaintiff who
borrowed money from ACE alleged that she was
threatened with criminal prosecution after her check
bounced), 2001 WL 12166754; Good Morning America:
Quick Cash Loan Outlets Cash Loan Warning (ABC
television broadcast, Feb. 1, 1999) (reporting
comments by Jean Ann Fox of the Consumer Federation
of America in which she stated that many consumers
report lenders threatening to throw them in jail),
1999 WL 10493218.
n464. Drysdale & Keest, supra note 16, at 610.
n465. Dean Foust et al., Easy Money: Subprime
Lenders Make a Killing Catering to Poorer Americans,
Bus. Wk., Apr. 24, 2000 (stating that after a lender
promised to give a woman a few more days to repay
the loan, it deposited the check, which bounced, and
then it sent the local sheriff to arrest her), 2000
WL 7825965; John Hendren, Exorbitant "Payday Loans'
Tide over the Desperate, Line Lenders' Pockets, L.A.
Times, Jan. 24, 1999, 1999 WL 2123661; see also
Melissa Wahl, Payday Loans Can Force Workers into
Deeper Debt, Charleston Gazette & Daily Mail, May
21, 2000 (describing a Chicago working mother, who
paid a payday lender almost $ 10,000 over two years
and stated that she almost went to jail for
defaulting on the loan), 2000 WL 2609149.
n466. Ann Hayes Peterson, Payday Loans, Credit Union
Mag., Dec. 1, 2000 (telling the story of a woman who
went to eight different payday lenders and incurred
$ 2,400 in fees before she contacted a local
television station's consumer reporter), 2000 WL
11799761.
n467. Drysdale & Keest, supra note 16, at 611 n.123.
Problems with payday lenders seeking to prosecute
debtors were significant enough to move the Kentucky
legislature to amend its payday loan statute to
require that lenders post a notice informing
customers that they are not subject to criminal
prosecution. Id. at 610-11.
n468. Compl. at 4-5, Lille Evans v. Union Mgmt. Co.,
(Ohio Ct. Com. Pl. filed Oct. 24, 2000) (No.
A0006694) (on file with author).
n469. Id. at 5-6. Note that the county clerk advised
Ms. Evans to hire a lawyer.
n470. Scott Bernard Nelson, Group Assails Payday
Lenders, Tampa Trib., Nov. 11, 1998, 1998 WL
13784457.
n471. Martha Neil, Payday Lender to End Operations
Here, Chi. Daily L. Bull., Dec. 21, 1999, at 3
(reporting that Nationwide Budget Finance, a St.
Louis-based payday loan company, settled the
litigation for over $ 700,000); see also Earl Golz,
"Payday Lenders" Sued over High Interest Rates,
Austin Am.-Statesman, May 13, 1999 (indicating that
payday lender Cash Today threatens enlisting the
help of local law enforcement to collect debts owed
by customers), 1999 WL 7412336; Helen Huntley,
Borrower Sues Area Payday Loan Firm, St. Petersburg
Times (Fla.), Oct. 22, 1999 (describing a Chicago
customer who filed a lawsuit against Florida-based
All-State Pay Day Advance Inc., alleging that after
she defaulted, the lender faxed her a letter stating
that she would be prosecuted, and warning customers
of possible penalties, including jail time and
fines), 1999 WL 27323640; Steve Jordon, Nebraska
"Payday Lenders" Lure Some Borrowers into Endless
Cycle of Debt, Knight-Ridder Trib. Bus. News, Apr.
11, 2000 (quoting Senator David Landis of Lincoln,
Nebraska, as saying that he was informed of a payday
lender who mailed copies of the bad-check criminal
statute as part of its collection efforts), 2000 WL
19315278.
n472. Legislation, 44 Harv. L. Rev. 451, 453 (1931)
(observing that all states impose criminal liability
for writing bad checks, except Vermont).
n473. Ohio Rev. Code Ann. 2913.11(A) (Anderson
1995).
n474. Id. 2913.11(B)(2). The presumption established
under section 2913.11(B) is rebuttable. State v.
Powers, No. 92 CA 10, 1993 WL 278456, at 3 (Ohio Ct.
App. July 27, 1993).
n475. See, e.g., 2002 Md. Laws ch. 26, 2, WL MD
LEGIS 26 (2002) (to be codified at Md. Code Ann.,
Crim. Law 8-101(b)) (amending article 27, section
140(a), of the Maryland Annotated Code of 1957, but
still indicating that the bad-check statute applies
only to a check "that is not postdated at the time
it is issued"); Banderas v. State, 372 So. 2d 489,
490 (Fla. Dist. Ct. App. 1979) (upholding a state
law that precluded criminal prosecution of postdated
checks returned for insufficient funds).
n476. See, e.g., 32 Am. Jur. 2d False Pretenses 73
(1995) ("A postdated, worthless check relieves the
drawer of responsibility, since the check implies on
its face a present insufficiency of funds ... .");
John Perovich, Annotation, Application of "Bad
Check" Statute with Respect to Postdated Checks, 52
A.L.R.3d 464, 483-84 (1973) (summarizing state
precedent, which holds that accepting a postdated
check precludes application of bad-check laws).
n477. See Memorandum from the Check Resolution
Program, to All Staff and All Participating Agencies
(Feb. 5, 2001) (on file with author).
n478. Telephone Interview with Barbara A. Williams,
Coordinator, Bad Check Program, Columbus City
Attorney's Office (June 7, 2001).
n479. Letter from Columbus City Attorney's Office to
Potential Check Fraud Defendants (on file with
author). Note the author invoked a state "sunshine"
law to obtain a copy.
n480. Telephone Interview, supra note 478.
n481. See id.
n482. Koenig v. State, 167 N.E. 385, 388 (Ohio
1929). In Koenig, the defendant testified that he
had informed the bank employee that he did not
currently have sufficient funds and asked the bank
to hold the check for a few days so he would be able
to deposit such funds. Id. The court held that
if the accused advised the Farmers' Bank prior to
the issuing of checks that he did not then have the
funds on deposit, or credit arranged for that would
cause the check to be paid on presentation, then
manifestly the bank was not deceived by any
misrepresentation, and the issuing of a check under
such conditions would not be a procurement of the
funds of the bank with an intent to defraud, as
stated in the statute.
Id. at 388. Even though a customer may not have
explicitly informed a payday lender that there were
not sufficient funds to cover her post-dated checks,
knowledge or understanding by the payee that the
drawer of the check has insufficient funds negates
the intent to defraud. State v. Creachbaum, 263
N.E.2d 675, 679 (Ohio Ct. App. 1970), aff'd, 276
N.E.2d 240 (Ohio 1971). In Creachbaum, the defendant
(drawer) was check kiting, "a scheme whereby false
credit is obtained by the exchange and passing of
worthless checks between two banks." Id. at 678. At
some point, the bank manager became aware of what
the defendant was doing and realized that he really
did not have sufficient funds in either account. Id.
at 676. This realization led the court to hold that
"it was within the knowledge of [the payee] that
there were insufficient funds to cover the checks,"
which "destroyed the intent to defraud." Id. at
679-80. Therefore, express communication to the
payee is not necessary as long as the facts and
circumstances support an understanding or knowledge
that there are insufficient funds. Id. at 679.
n483. Checkland Payday Loan Contract (emphasis
added) (on file with author).
n484. Compl., State v. Evans, (Ohio County Ct. filed
Mar. 9, 2001) (No. 01-CRB-2097) (on file with
author).
n485. State v. Evans, No. 01-CRB-2097 (Ohio County
Ct. Mar. 22, 2001) (no slip opinion, on file with
author).
n486. Id.
n487. Id.
n488. Id.
n489. Id.
n490. Id.; see supra note 482 and accompanying text.
n491. State v. Sparks, 99 CRB 936-1-2, at 1 (Ohio
Mun. Ct. Aug. 26, 1999) (no slip opinion, on file
with author).
n492. Id. at 1-2. The lender could have easily
required the customer to issue one check in the
amount of $ 500. The practice of requiring the
customer to issue two checks has been criticized as
an attempt by lenders to generate additional fees.
In Bellizan v. Easy Money of Louisiana, Inc., a
class of plaintiffs alleged that payday loan
defendants required customers to issue one check on
one date for part of the desired loan amount and
then return a few days later and issue another check
for the remaining amount so that defendant could
exact a second set of fees. No. CIV.A.00-2949, 2001
WL 121909, at 2 (E.D. La. Feb. 12, 2001). This
alleged practice sustained a cause of action under
the statute that was in force at the time the loans
were made, La. Rev. Stat. Ann. 9:3577.6(A)(4) (West
Supp. 1997) (repealed 1999), and a current statute,
La. Rev. Stat. Ann. 3578.6(A)(4) (West Supp. 2002),
which provides that a "[small loan] licensee shall
not ... divide a deferred presentment transaction or
small loan into multiple agreements for the purpose
of obtaining a higher fee or charge." Bellizan, 2001
WL 121909, at 2, 5 (denying defendants' motion to
dismiss plaintiffs' state law claims).
n493. Sparks, 99 CRB 936-1-2 at 2.
n494. Id.
n495. Id.
n496. Id.
n497. Id. at 3. The court rejected a presumption of
intent based on the defendant's closing of her bank
account because Ohio Valley did not present the
checks to the bank until well after the thirty-day
time limit. Id.
n498. Id. at 4 (emphasis added).
n499. Id. at 5.
n500. Id. at 4.
n501. Compare id., with State v. Evans, 01-CRB-2097
(Ohio County Ct. Mar. 22, 2001) (no slip opinion, on
file with author), and supra text accompanying notes
485-91.
n502. See, e.g., Ariz. Rev. Stat. Ann. 6-1260J (West
Supp. 2001) (prohibiting criminal prosecution of
payday loan customers); Tenn. Code Ann. 45-17-112(i)
(Supp. 2001) (establishing a complete prohibition
against criminal prosecution).
n503. See, e.g., Haw. Rev. Stat. 480F-6(d) (Supp.
2001); N.D. Cent. Code 13-08-12(8) (Supp. 2001)
(establishing that a payday loan customer is subject
to criminal prosecution if "the account on which the
check was written was closed on the original date of
the transaction").
n504. Ky. Rev. Stat. Ann. 368.100(18) (Michie 2002).
n505. See e.g., Fla. Stat. Ann. 560.404(20)(2) (West
Supp. 2002) (requiring payday loan contracts to
include the following: "YOU CANNOT BE PROSECUTED IN
CRIMINAL COURT FOR A CHECK WRITTEN UNDER THIS
AGREEMENT, BUT ALL LEGALLY AVAILABLE CIVIL MEANS TO
ENFORCE THE DEBT MAY BE PURSUED AGAINST YOU.");
Mont. Code Ann. 31-1-721(2)(d) (requiring the
following statement immediately before the
consumer's signature line: "you cannot be prosecuted
in criminal court for collection of this loan").
N506. La. Rev. Stat. Ann. 3578.2 (West Supp. 2002)
("These loans meet a legitimate credit need for many
consumers ... .").
n507. As one scholar observed, "Imprisonment for
debt was commonplace in the colonies and then in the
states, until the mid-nineteenth century." Charles
Jordan Tabb, The History of the Bankruptcy Laws in
the United States, 3 Am. Bankr. Inst. L. Rev. 5, 12
(1995). See generally Peter J. Coleman, Debtors and
Creditors in America (1974) (describing America's
treatment of insolvent debtors during the
seventeenth and eighteenth centuries). Thereafter,
most states amended their constitutions to prohibit
such imprisonments. Charles Jordan Tabb, The
Historical Evolution of the Bankruptcy Discharge, 65
Am. Bankr. L.J. 325, 332 n.41 (1991); Becky A. Vogt,
Note, State v. Allison: Imprisonment for Debt in
South Dakota, 46 S.D. L. Rev. 334, 335 n.9 (2001)
(listing forty-one states with constitutions banning
imprisonments for debt).
n508. Gary Klein, Consumer Bankruptcy in the
Balance: The National Bankruptcy Review Commission's
Recommendations Tilt Toward Creditors, 5 Am. Bankr.
Inst. L. Rev. 293, 322 n.177 (1997) ("Debtor's
prisons would do little to enhance creditor
recoveries since it is hard to earn wages from
prison and imprisonment would have enormous social
costs."); Meeting of OAS-CIDIP-VI Drafting Committee
on Secured Transactions Conference Transcript, Day
One, 18 Ariz. J. Int'l & Comp. L. 334, 389 (2001)
("The debtor who is best able to repay a debt is not
the one who is in prison but the one who is
gainfully employed.").
n509. As the court stated in State v. Sparks, a
customer's inability to repay a payday loan would
"constitute, at most, a breach of contract upon
which the victim is entitled to civil remedies." 99
CRB 936-1-2, at 5 (Ohio Mun. Ct. Aug. 26, 1999) (no
slip opinion, on file with author).
n510. At Christ the King Parish in Kansas City,
church parishioners, "noticing a 50 percent increase
in demand at [the church's] food pantry over the
last four years, learned from interviewing emergency
assistance clients that 80 percent of them owed
money to a payday loan company." Kevin Kelly, Christ
the King CCO Targets Payday Loan Industry, The
Catholic Key (Kansas City), Mar. 3, 2001,
http://www.catholickey.org/index.php3?archive=1&gif=news.gif&mode=view&issue=20010401&article<uscore>id=1306
(last visited Oct. 18, 2002). Within five blocks of
the church are seven payday lenders and two banks.
Id. No doubt many of these consumers are paying
rollover fees, instead of buying food, because some
payday lenders in Missouri seek criminal prosecution
of their customers. Bruce, supra note 462 (quoting
senior counsel for Missouri's Division of Finance as
stating that a few prosecutors bring bad-check
charges against customers who default on payday
loans). After hearing confessions from parishioners,
the late Monsignor John Egan, a Catholic priest in
Chicago, was shocked to discover that many of them
were hopelessly in debt after borrowing from payday
lenders. Foust, supra note 465. He scraped together
$ 720 to help one working mother with two dependents
pay off two payday lenders. Id.
n511. See discussion supra Part II.A.2.
n512. See supra notes 274-92 and accompanying text.
n513. See discussion supra Part II.B.2.
n514. See supra notes 21, 55, 63.
n515. Melissa Allison, Poorer Areas Also Poor in
Bank Branches, Chi. Trib., Nov. 25, 2001, 5, at 1
(explaining that a shortage of banks creates few
alternatives in poor neighborhoods forcing consumers
to either pay higher rates at a check-cashing store
to cash payroll checks even though a direct deposit
option at a local bank is free or pay a higher
interest rate on a loan with a payday lender even
though a loan from the bank is available at a more
reasonable rate), available at 2001 WL 30795327;
Allison, supra note 30 ("Many minority and
low-income neighborhoods have fewer bank branches
than they have payday loan shops and currency
exchanges, which typically cost less to operate and
charge higher fees.").
n516. Barbara A. Rehm, Payday Lenders Try Standard
Approach to Respectability, Am. Banker, Jan. 24,
2000, at 3 (stating that according to the CFSA's
executive director, James Zaniello, payday lenders
"stepped into a market that banks abandoned [given
that] banks rarely make loans for less than $
1000"), available at 2000 WL 3359121.
n517. See also discussion supra Part I.B.2
(explaining the payday lending industry's use of
"sham transactions" to avoid making TILA
disclosures).
n518. See infra notes 537-47 and accompanying text.
n519. Miller, supra note 20, at 120.
n520. Gregory Elliehausen & Edward C. Lawrence,
Credit Research Ctr., Payday Advance Credit in
America: An Analysis of Customer Demand, at iii
(2001), at
http://www.msb.edu/prog/crc/order/Mono35.pdf (last
visited Aug. 28, 2002) (reporting the results of a
study funded by the CFSA, the payday loan industry's
national trade association). The authors of the
Georgetown study admit that it is not "necessarily
representative of all payday customers." Id. at 19.
n521. Id. at iv, 19, 28-29. Of the 2196 customers,
only 427 completed telephone interviews and 726 (or
33.1%) quit the interviews after denying using
payday loans. Id. at 21.
n522. Review of Payday Lending in Wisconsin, supra
note 291, at 5,
http://www.wdfi.org/<uscore>resources/indexed/site/newsroom/press/payday<uscore>loan<uscore>may<uscore>2001.pdf.
n523. Keest, supra note 44, at 1111 n.2 (indicating
that the $ 25,131 salary is only 60% of Illinois's
median income).
n524. Id.
n525. Id. at 1112 (indicating that more than half of
the nation's payday lenders are in Kentucky,
Missouri, Mississippi, Tennessee, South Carolina,
and North Carolina).
n526. Miller, supra note 20, at 119.
n527. Id.
n528. Elliehausen & Lawrence, supra note 520, at 84.
n529. Id. at 32-33 (stating that the majority have
some college education).
n530. Review of Payday Lending in Wisconsin, supra
note 291, at 5 (indicating that 54% were female),
http://www.wdfi.org/<uscore>resources/indexed/site/newsroom/press/paday<uscore>loan<uscore>may<uscore>2001.pdf;
Fox & Mierzwinski, supra note 63, at 6 (indicating
that 62% were female).
n531. At least 95% of welfare households are headed
by women. See Anthony Carnevale & Donna Desrochers,
Educ. Testing Serv., Getting Down to Business:
Matching Welfare Recipients' Skills to Jobs That
Train 3 (1999). One payday lender has identified
employed welfare recipients as a ripe market for the
payday lending business. Fox & Mierzwinski, supra
note 63, at 6. While most welfare recipients do not
have bank accounts, a recent report on consumers in
North Carolina shows that 14% of employed welfare
recipients used payday loans during the past two
years. Michael A. Stegman & Robert Faris, Ctr. for
Cmty. Capitalism, N.C. Div. of Soc. Servs., Welfare,
Work, and Banking: The North Carolina Financial
Services Survey 2, 62-63 (2001),
http://www.kenaninstitute.unc.edu/Centers/CCC/NCFSS<uscore>finalreport.pdf
(last visited Aug. 25, 2002).
n532. Sharon Hermanson & George Gaberlavage, Pub.
Policy Inst., AARP, The Alternative Financial
Services Industry 1, 4 & fig.4 (2001), available at
http://research.aarp.org/consume/ib51<uscore>finance.pdf.
n533. Fox & Mierzwinski, supra note 63, at 6 ("The
zip code in California with the greatest number of
payday lenders is 92054 which is directly south of
Camp Pendleton Marine Base which has approximately
37,000 active duty personnel."). America's armed
forces have a high percentage of minorities in
comparison to the general population. Kif
Augustine-Adams, Gendered States: A Comparative
Construction of Citizenship and Nation, 41 Va. J.
Int'l L. 93, 112-13 (2000) (stating that "minorities
of color are represented in the U.S. military at a
greater percentage than in the U.S. population").
Consequently, minorities, although indirectly, are
targeted by payday lenders. Additionally, payday
lenders, as part of the subprime market, are more
likely to exist in black neighborhoods. Carole B.
Weatherford, Editorial, Payday Lenders Making Living
Off Working Class, Greensboro News & Rec.
(Greensboro, N.C.), July 16, 2001, at A7, available
at 2001 WL 5193114. Weatherford noted,
Unequal Burden: Income and Racial Disparities in
Subprime Lending in America, a study by the U.S.
Department of Housing and Urban Development, found
that subprime loans are five times more likely in
black neighborhoods than in white neighborhoods. In
addition, homeowners in high-income black areas are
twice as likely as homeowners in low-income white
areas to have subprime loans.
Id.
n534. Keest, supra note 44, at 1111 n.2.
n535. Fox & Mierzwinski, supra note 63, at 6.
n536. See infra notes 627-718 and accompanying text.
n537. Elliehausen & Lawrence, supra note 520, at 46.
The industry emphasizes loan issuance speed as a
major factor in the appeal of payday loans to
consumers. Credit Union Nat'l Ass'n State Issues
Subcomm., Compendium of State Issue Papers 17 (2000)
[hereinafter Compendium of State Issue Papers].
Professor John Caskey, a national expert on fringe
banking issues, states that lack of access to
traditional credit is the primary reason why most
payday customers obtain payday loans. Id.
n538. Elliehausen & Lawrence, supra note 520, at 42.
n539. Review of Payday Lending in Wisconsin, supra
note 291, at 5 (indicating that 64% were renters and
22% were homeowners); Fox & Mierzwinski, supra note
63, at 6.
n540. Elliehausen & Lawrence, supra note 520, at 46.
A 2000 report by the Credit Union National
Association (CUNA) concludes that "credit union
members make up 1/3 of payday lender users" and
asserts a link between consumers' obtaining payday
loans and the increasing number of consumer
bankruptcies. Compendium of State Issue Papers,
supra note 537, at 19. CUNA is the nation's largest
trade association for credit unions and "condemns
the practice of predatory lending." Id. at 34.
n541. Jean Braucher, Counseling Consumer Debtors to
Make Their Own Informed Choices - A Question of
Professional Responsibility, 5 Am. Bankr. Inst. L.
Rev. 165, 188 (1997) (stating that a consumer may
have increased credit costs and restrictions "after
a serious history of default or after any bankruptcy
filing"). But see Note, A Reformed Economic Model of
Consumer Bankruptcy, 109 Harv. L. Rev. 1338, 1343
(1996) (indicating that debtors tend to
"overestimate the negative consequences of
bankruptcy"); Sheri Graves, Buying A Home After
Bankruptcy, Press Democrat (Santa Rosa, Cal.), Nov.
17, 2001, at R1, 2001 WL 25863825.
n542. Elliehausen & Lawrence, supra note 520, at 46.
n543. The Georgetown study shows that 45.4% of the
customers' most recent payday loans were between $
201 and $ 300 and 20.3% most recently borrowed in
excess of $ 300. Id. at 48.
n544. See, e.g., Brad Mackay, "Filling Niche'
Carries Price: Third-Generation Pawnbroker Endeavors
to Dispel Stereotypes that Go with the Trade, Nat'l
Post, Aug. 3, 2000, at A23 (indicating that pawn
brokers, after valuing a customer's property,
typically lend approximately 5% to 20% of the
property's actual value), 2000 WL 24930019; Maureen
Wallenfang, Appleton, Wis., Pawn Shops Fight Against
Misconceptions About Businesses, Knight-Ridder Trib.
Bus. News, Oct. 2, 2000, 2000 WL 27470256.
n545. Elliehausen & Lawrence, supra note 520, at v.
n546. Id. at 46. In comparison to 14.3% of adults in
the general population, 67.7% of the payday loan
customers considered applying for credit but decided
against it because they thought they would be
denied. Id.
n547. Their predicament indicates they are high-risk
borrowers, but the risk should not lead one to
conclude they deserve to be subject to the predatory
lending practices described in this Article.
n548. Elliehausen & Lawrence, supra note 520, at 47.
In the study, a planned expense such as rent is
classified as a discretionary expense item. Id. at
47 n.38. The authors assumed that consumers choose
to spend their income rather than saving sufficient
funds to pay for planned expenses. Id. With this
simplified assumption, the authors overlooked the
fact that many Americans simply do not earn living
wages.
n549. Cmty. Reinvestment Ass'n. of N.C., Ctr. for
Cmty. Capitalism, Too Much Month at the End of the
Paycheck: Payday Lending in North Carolina 25 (Marcy
Lowe ed., 2001), at
http://www.kenaninstitute.unc.edu/Centers/CCC/paycheck.pdf
(last visited Aug. 25, 2002); Compendium of State
Issue Papers, supra note 537, at 17 (indicating that
"90% of payday borrowers are "financially pressed' -
have heavy debt or payment obligations"); Miller,
supra note 20, at 119 (quoting U.S. Census data for
July 1999 as finding that forty-nine million
Americans "had difficulty making payments for basic
needs"); Consumer Finance: Pay Dirt, Economist, June
5, 1999, at 28 (indicating that "[a] recent consumer
survey found that 55% of Americans occasionally lack
the funds to pay all their bills"), available at
1999 WL 7363382.
n550. See discussion infra Part III.B.
n551. See infra notes 554-612 and accompanying text
(discussing the practices of payday lenders in
Indiana and other states).
n552. See discussion infra Part III.B.2 (discussing
the practices of payday lenders in partnership with
traditional banks).
n553. 753 N.E.2d 572 (Ind. 2001).
n554. See id. at 574-75 (citing Ind. Code
24-4.5-3-508(7) (1996)).
n555. See id.
n556. See id. at 575 (citing Indiana Code, section
24-4.5-3-508(2), which caps APRs on loans of $ 300
or less at 36%).
n557. See id. at 576-77.
n558. See id. at 577.
n559. See id. Indiana law defines loansharking as
follows:
A person who, in exchange for the loan of any
property, knowingly or intentionally receives or
contracts to receive from another person any
consideration, at a rate greater than two (2) times
the rate specified in IC 24-4.5-3-508(2)(a)(i),
commits loansharking, a Class D felony.
Ind. Code Ann. 35-45-7-2 (Michie 1998 & Supp. 2002).
n560. See infra notes 565-67 and accompanying text.
n561. See supra notes 1-10 and accompanying text
(describing Ortega's experience with National Money
Service).
n562. See Geller, supra note 2.
n563. See id. (discussing the practices of payday
lenders in partnership with traditional banks).
n564. See id.; see also Skillern, supra note 304
(discussing the ability of payday lenders to charge
higher fees than state laws would otherwise permit
by using local agents).
n565. See Drysdale & Keest, supra note 16, at 605.
Charter renting is defined as "allowing a lender in
another state to use a bank's authority to
circumvent state caps on interest rates in exchange
for a fee." Adam Wasch, Tanoue Attacks Bank Charter
"Renting'; Seeks End to Unscrupulous Payday Loans,
74 Banking Rep. (BNA) No. 25, at 1087 (June 19,
2000). Over 90% of all banks are federally insured.
See James J. White, The Usury Trompe L'oeil, 51 S.C.
L. Rev. 445, 451 (2000).
n566. Schaaf, supra note 268, at 357; see North
Carolina Payday Lending Report, supra note 290, at 6
tbl.III(F) (displaying data regarding customer usage
of rent-a-banks),
http://www.banking.state.nc.us/reports/ccfinal.pdf
(last visited Sept. 20, 2002).
n567. Schaaf, supra note 268, at 357.
n568. See Chris O'Mallery, Indiana Payday Lenders
Adjust to State Court Ruling, Knight-Ridder Trib.
Bus. News, Aug. 21, 2001 (indicating that the
director of the Indiana Department of Financial
Institutions questions the true nature of the
arrangement between banks and payday lenders), 2001
WL 26626647. Professor Gary Peller recently filed a
class-action complaint against ACE, the largest
payday lender in the United States, alleging that,
in its brokerage arrangement with Goleta National
Bank, ACE is the actual lender, not the broker, and
therefore subject to Maryland usury law. E-mail from
Gary Peller, Professor of Law, Georgetown University
Law Center, to Creola Johnson, Assistant Professor
of Law, The Ohio State University Moritz College of
Law (Aug. 28, 2002, 11:16:00 EST) (on file with
author).
n569. Geller, supra note 2.
n570. See Fox & Mierzwinski, supra note 63, at 14-23
(discussing the growing number of rent-a-bank
partnerships).
n571. Black's Law Dictionary 1444 (7th ed. 1999).
n572. See discussion infra Part III.B.2.b.
n573. See 12 U.S.C. 21 (2000); see also Carol
Conjura, Independent Bankers Association v. Conover:
Nonbank Banks Are Not in the Business of Banking, 35
Am. U. L. Rev. 429, 437 n.32 (1986) (providing a
brief history of the National Bank Act).
n574. See 12 U.S.C. 24 (2000).
n575. Id. 85.
n576. Crosby v. Nat'l Foreign Trade Council, 530
U.S. 363, 372 (2000).
n577. Id.
n578. Anderson Nat'l Bank v. Luckett, 321 U.S. 233,
248 (1944); see also Alan S. Kaplinsky, Exportation
Litigation: Analysis and Implications of United
States Supreme Court Opinion on Smiley v. Citibank
(South Dakota), N.A., in Consumer Financial Services
Litigation 1997, at 313, 334 (PLI Corporate Law &
Practice Course, Handbook Series No. 989, 1997)
(citing Davis v. Elmira Sav. Bank, 161 U.S. 275, 287
(1896) and McClellan v. Chipman, 164 U.S. 347,
360-61 (1896)). The Office of the Comptroller of
Currency, which is responsible for chartering,
regulating, and supervising national banks, is in
accord with the Supreme Court: "It is obvious that
Congress has not occupied the field of banking so as
to preclude state legislation, because the United
States has a dual state-federal banking system."
Office of the Comptroller of the Currency,
Interpretive Letter No. 789, at 5 (July 1997); see
also Mark D. Rollinger, Interstate Banking and
Branching Under the Riegle-Neal Act of 1994, 33
Harv. J. on Legis. 183, 189-98 (1996) (discussing
the dual banking system).
n579. 439 U.S. 299, 301 (1978).
n580. Id. at 302.
n581. 12 U.S.C. 85 (2000).
n582. See Marquette, 439 U.S. at 313 ("Since Omaha
Bank and its BankAmericard program are "located' in
Nebraska, the plain language of section 85 provides
that the bank may charge "on any loan' the rate
"allowed' by the State of Nebraska."). This is also
known as the "Most Favored Lender Doctrine." See
White, supra note 565, at 464-65 (providing a full
explanation of the doctrine and stating that the
doctrine also means that where "the bank comes from
a state like Delaware whose laws permit consumer
loans without rate or other restrictions, the
out-of-state bank can ignore not only the local
rates, but also the local market segmentation"); see
also State of N.M., House Memorial 36 Study
Committee Resources and Materials 10 (2000), at
http://www.rld.state.nm.us/fid/news/hm36part2.pdf
(last visited Sept. 2, 2002).
n583. See Marquette, 439 U.S. at 312 ("The mere fact
that Omaha Bank has enrolled Minnesota residents,
merchants, and banks in its BankAmericard program
thus does not suffice to "locate' that bank in
Minnesota for purposes of 12 U.S.C. 85.").
n584. See id. at 314.
n585. Greenwood Trust Co. v. Massachusetts, 971 F.2d
818, 826 (1st Cir. 1992).
n586. Depository Institutions Deregulation and
Monetary Control Act of 1980, Pub. L. No. 96-221, 94
Stat. 132 (codified in scattered sections of Title
12 and Title 15 of the United States Code); see
Greenwood Trust, 971 F.2d at 826.
n587. 12 U.S.C. 1831d(a) (2000) ("Congress tried to
level the playing field between federally chartered
and state-chartered banks when it enacted
[DIDMCA].").
n588. See Greenwood Trust, 971 F.2d at 827
("Congress made a conscious choice to incorporate
the [National] Bank Act standard into [DIDMCA].").
n589. See 12 U.S.C. 1831d(a). Section 521 of the
DIDMCA provides, in pertinent part,
In order to prevent discrimination against
State-chartered insured depository institutions,
including insured savings banks, or insured branches
of foreign banks with respect to interest rates, if
the applicable rate prescribed in this subsection
exceeds the rate such State bank or insured branch
of a foreign bank would be permitted to charge in
the absence of this subsection, such State bank or
such insured branch of a foreign bank may,
notwithstanding any State constitution or statute
which is hereby preempted for the purposes of this
section, take, receive, reserve, and charge on any
loan or discount made, or upon any note, bill of
exchange, or other evidence of debt, interest at a
rate of not more than 1 per centum in excess of the
discount rate on ninety-day commercial paper in
effect at the Federal Reserve bank in the Federal
Reserve district where such State bank or such
insured branch of a foreign bank is located or at
the rate allowed by the laws of the State,
territory, or district where the bank is located,
whichever may be greater.
Id.
n590. Greenwood Trust, 971 F.2d at 826 (quoting 126
Cong. Rec. 6,900 (1980) (statement of Sen. Proxmire)
(alteration in original)).
n591. Id. at 827.
n592. 12 U.S.C. 85.
n593. Id. 1831d(a).
n594. See infra notes 605-08 and accompanying text.
n595. See Goleta Nat'l Bank v. Lingerfelt, 211 F.
Supp. 2d 711, 718 (E.D.N.C. 2002); Colorado, ex rel.
Salazar v. Ace Cash Express, Inc., 188 F. Supp. 2d
1282, 1284-85 (D. Colo. 2002); Long v. Ace Cash
Express, Inc., No. 3:00-CV-1306-J-25TJC, slip. op.
at 2 (M.D. Fla. June 15, 2001). But see Hudson v.
Ace Cash Express, Inc., No. IP 01-1336-C H/S, 2002
WL 1205060 (S.D. Ind. May 30, 2002) (granting ACE's
motion to dismiss because Goleta, the national bank,
made the loan, and thus plaintiff's claims were
precluded by the National Banking Act).
n596. Teresa Dixon Murray, Payday Lender Wants No
Limits: Texas-Based Firm Sues to Operate Without
License in Ohio, Plain Dealer (Cleveland), Nov. 15,
2001, 2001 WL 20555829.
n597. Fox & Mierzwinski, supra note 63, at 18-19.
n598. Colorado Challenges "Rent-A-Bank," Bank News,
Aug. 1, 2001, at 40, 40-41, available at 2001 WL
12616184. Prior to Colorado's lawsuit, "ACE was
warned against acting as an unlicensed supervised
lender and was ordered to cease and desist from such
lending and to refund to consumers all excessive and
improper finance and other charges collected in
renewing the loans more than once and assessing fees
in violation of Colorado law." Id.
n599. Notice of Intent to Issue Cease and Desist
Order, Notice of Opportunity for Hr'g, In re ACE
Cash Express, Inc., (Ohio Dep't of Commerce, Div. of
Fin. Insts. July 16, 2001) (No. 01-SL-01) (on file
with author). The Ohio Department of Commerce
determined that ACE was the actual lender under its
contract with Goleta because of the following:
The Agreement requires [ACE] to: (i) purchase a
[95%] participation in each and every loan made by
the bank; (ii) bear [95%] of the loss on a defaulted
loan; (iii) receive the loan payments; (iv) pay the
expenses related to the collection or enforcement of
a defaulted loan; and (v) keep the loan records.
Id. at 1. National advertisements also indicate
that, in at least some brokerage arrangements
between payday lenders and national banks, the
interest rates charged for payday loans are not
protected by the National Bank Act because payday
lenders have a preponderant economic interest. A
payday lender's advertisement in a recent issue of
the American Banker stated,
LOOKING FOR A BANK
TO PARTNER WITH, TO BE A LENDER IN
THE PAYDAY LOAN BUSINESS.
Instant, Large Client Base
Strong Fee-Based Income
Minimal Financial Commitment
Classified Resource Directory, Am. Banker, Mar. 27,
2001, at 17. Of course, one would need to look at
the details of the contract between the payday
lender and the bank, but this advertisement -
especially the words "minimal financial commitment"
- suggests that the payday company will have the
preponderant role in this lending partnership.
n600. Murray, supra note 596 (indicating that ACE is
accused of charging 442% interest); Mike Pramik,
Payday Lenders Bypass Laws, Group Charges, Columbus
Dispatch, Nov. 14, 2001 (indicating that ACE has
charged an interest rate 13% greater than allowed by
Ohio law), 2001 WL 29755196.
n601. In Ohio, lenders may charge interest at a rate
of 5% per month plus an origination fee of $ 5 per $
50 lent; these fees equal $ 7.50 per $ 50. Ohio Rev.
Code Ann. 1315.39-.40 (Anderson 2002). As a result
of these fees, the effective APR is 391% on a
two-week loan.
n602. Compl., Goleta Nat'l Bank v. O'Donnell, (S.D.
Ohio filed Oct. 9, 2001) (No. C2-01-971). The Ohio
litigation is still pending. The Ohio DFI is trying
to persuade the district court to follow the
majority of courts, which have held that claims
against ACE are not preempted by federal banking
law. See, e.g., Def.'s Notice of Supplemental
Authority, Goleta Nat'l Bank v. O'Donnell, (S.D.
Ohio filed May 28, 2002) (No. C2-01-971) (providing
the court with a copy of a North Carolina opinion
rendered against Goleta); Def.'s Notice of
Supllemental Authority, Goleta, (S.D. Ohio filed
Feb. 6, 2002) (No. C2-01-971) (providing the court
with a copy of a Colorado opinion rendered against
Goleta); Def.'s Mot. To Dismiss, Goleta, (S.D. Ohio
filed Nov. 23, 2001) (No. C2-01-971) (providing the
court with copies of Florida and Maryland opinions
rendered against Goleta).
n603. Colorado ex rel. Salazar v. Ace Cash Express,
Inc., 188 F. Supp. 2d 1282, 1283 (D. Colo. 2002).
n604. Id.
n605. Id. at 1284. ACE claimed that its "renewals
[or rollovers] were made in partnership with Goleta
National Bank of California and that they were
permitted by the National Bank Act." OCC Weighs In,
supra note 341.
n606. Salazar, 188 F. Supp. 2d at 1284.
n607. Id.
n608. Id. at 1285 (citations omitted). The court
also granted Colorado's motion to remand on the
grounds of collateral estoppel. Id. Because a
Florida district court had previously held that the
National Bank Act did not preempt state law claims
against ACE, the doctrine of collateral estoppel
precluded ACE from relitigating the same removal
issue. Id.
n609. Id. at 1287.
n610. See Goleta Nat'l Bank v. Lingerfelt, 211 F.
Supp. 2d 711, 713 (E.D.N.C. 2002) (citing a previous
remand order in a separate action originating in
state court).
n611. Hudson v. Ace Cash Express, Inc., No. IP
01-1336-C H/S, 2002 WL 1205060 (S.D. Ind. May 30,
2002).
n612. Id. at 1.
n613. Id. at 5-6.
n614. Indiana Department of Financial Institutions,
Indiana Department of Financial Institutions
Response to Hudson v. Ace Cash Express,
http://www.dfi.state.in.us/conscredit/hudsonVsAce.htm
(last visited Sept. 15, 2002).
n615. Id.
n616. Id.
n617. E-mail from Jean Ann Fox, Director of Consumer
Protection, Consumer Federation of America, to
Creola Johnson, Assistant Professor of Law, The Ohio
State University Moritz College of Law (June 4,
2002, 12:06:00 EST) (stating that the "Hudson court
refused to look at the substance of the case, but
took the documents at face value") (on file with
author).
n618. See 12 U.S.C. 1 (2000).
n619. Colorado ex rel. Salazar v. Ace Cash Express,
Inc., No. 01-D-1576 (D. Colo. 2001) (Mot. for Leave
to File Amicus Brief) (on file with author).
n620. Id. (emphasis added).
n621. See supra note 595. State courts must now
decide the merits of the claims against ACE.
However, the rights of national banks to charge
home-state interest rates to payday loan customers
in other states will not be affected by the state
court rulings. See Goleta Nat'l Bank v. Lingerfelt,
211 F. Supp. 2d 711, 719 (E.D.N.C. 2002) ("Goleta is
not a party to the state action. Accordingly, its
rights to make loans to North Carolina residents and
charge California interest rates will not be
adjudicated, and the disposition of any issues
touching upon those rights will not be binding upon
Goleta in future actions.").
n622. See Comptroller of the Currency, U.S. Dep't of
the Treasury, Fact Sheet: Eagle National Bank
Consent Order (Jan. 3, 2002), at
http://www.occ.treas.gov/ftp/release/2002-01a.doc
(last visited Sept. 6, 2002).
n623. Id.
n624. See Fox & Mierzwinski, supra note 63, at
19-20.
n625. See discussion supra Part I.B.2 (discussing
payday lenders' attempts to avoid compliance with
TILA).
n626. The National Bank Act does not preempt
criminal usury statutes. See Creola Johnson,
Rent-A-Bank: Payday Lenders Circumvent Usury Law
Through Partnerships with Traditional Banks
(unpublished manuscript, on file with author).
n627. See discussion supra Parts I.B, II, and III.B.
n628. See infra notes 690-716 and accompanying text.
n629. See infra notes 631-62 and accompanying text.
n630. See infra notes 663-18 and accompanying text.
n631. See supra notes 158-63 and accompanying text
(explaining the author's methodology).
n632. Fin. Insts. Div., Ohio Dep't of Commerce,
Consumer Finance License Information (listing the
eighty-three stores licensed to issue loans in
Franklin County, Ohio),
https://www.com.state.oh.us/odoc/dfi/scripts/cnfnrs.asp
(last visited June 5, 2001) (information
subsequently updated, on file with author).
n633. See infra App., tbl.2.
n634. See Hoopes, supra note 271, at 8 (indicating
that 53% of the payday lenders surveyed in a
Colorado survey charged the highest allowable fee of
$ 20 per $ 100, resulting in an APR of 520%); Fox &
Mierzwinski, supra note 63, at 11-12 (indicating
that 15% of the payday lenders surveyed in the
twenty-six states that authorized payday lending
quoted rates higher than allowed by law, and 38%
quoted rates at the highest allowable fee).
n635. See supra note 167 (explaining that surveyors
were not wired with any audio or video recording
equipment, and, therefore, no direct evidence exists
that these statements were made).
n636. S.B. 293, 121st Gen. Assem., 1996 Sess. (Ohio
1996), 1996 Ohio Laws 183.
n637. See Andre Hampton, Markets, Myths, and a Man
on the Moon: Aiding and Abetting America's Flight
from Health Insurance, 52 Rutgers L. Rev. 987,
989-90 (2000) (arguing that a lack of governmental
regulation exacerbates the externalities, or the
benefits and costs imposed on society that a private
actor does not need to take into account). But see
Ted Schneyer, Legal-Process Constraints on the
Regulation of Lawyers' Contingent Fee Contracts, 47
DePaul L. Rev. 371, 373 (1998) (arguing that
"regulatory intervention is not justified in every
instance in which consumer ignorance, third-party
effects, or lack of competition produce market
imperfections").
n638. See discussion supra Part II.A.2 (analyzing
payday lenders' failure to provide disclosures
required by law).
n639. See, e.g., Lynn Bonner, Payday-Loan Industry
States Case to North Carolina House Committee,
Knight-Ridder Trib. Bus. News, July 26, 2001
(quoting a representative of Advance America, one of
the largest lenders, as stating, "frequent use is
not always bad"), 2001 WL 25351635; Kevin Corcoran,
Indiana Court to Issue Ruling on State's "Payday
Lending' Industry, Knight-Ridder Trib. Bus. News,
May 29, 2001 (indicating that a lawyer for a payday
lender argued before the Supreme Court of Indiana
that it would be wrong for the court to substitute
its decision for the choices of payday loan
consumers, 2001 WL 21908572; Carolyn Said, Long Way
from Payday: Some Say Short-Term Loan Stores Are a
Needed Service, Others Say They're Not Much More
than Legalized Loan-Sharking, S.F. Chron., June 17,
2001 (indicating that the owner of twenty-two
check-cashing and payday loan stores contended that
the proposed California bill to regulate payday
lending was "paternalistic" because it removed
consumer choice and assumed that consumers are not
sufficiently intelligent), 2001 WL 3406626; Amber
Veverka, North Carolina Legislators Seek New Limits
on Payday Loans, Knight-Ridder Trib. Bus. News, Feb.
22, 2001 (noting that the president of the North
Carolina Check Cashing Association argued against a
bill limiting rollovers because it interfered with
consumer choice), 2001 WL 13625235.
n640. Blake D. Morant, Contractual Rules and Terms
and the Maintenance of Bargains: The Case of the
Fledgling Writer, 18 Hastings Comm. & Ent. L.J. 453,
468-69 (1996); see also Morris R. Cohen, The Basis
of Contract, 46 Harv. L. Rev. 553, 558-59, 575
(1933) (explaining the historical foundation of
individual freedom in contract law).
n641. Larry A. Dimatteo, A Theory of Efficient
Penalty: Eliminating the Law of Liquidated Damages,
38 Am. Bus. L.J. 633, 641 (2001).
n642. Id. at 641-42 (noting that economic theory
supports judicial enforcement of contracts because
wealth maximization is best enhanced through private
bargaining).
n643. See id. at 642; Michael I. Meyerson, The
Efficient Consumer Form Contract: Law and Economics
Meets the Real World, 24 Ga. L. Rev. 583, 585-86
(1990) (arguing that it is not rational for
contracting parties to agree to terms that are
contrary to their self interest in increasing
personal wealth).
n644. Dimatteo, supra note 641, at 642.
n645. Meyerson, supra note 643, at 593; see also
Cohen, supra note 640, at 562-63 ("[A] regime in
which contracts are freely made and generally
enforced gives greater scope to individual
initiative and thus promotes the greatest wealth of
a nation.").
n646. Meyerson, supra note 643, at 593. As one
scholar noted,
In order to facilitate mathematical formulation and
exposition, neoclassical economic theory routinely
adopts what appear to be, and often are, from both a
physical and a psychological standpoint, highly
unrealistic assumptions: that individuals and firms
are rational maximizers, that information is
costless, that the demand curves of individual firms
are infinitely elastic, that inputs and outputs are
infinitely divisible, that cost and revenue
schedules are mathematically regular, and so forth.
George Steven Swan, Economics and the Litigation
Funding Industry: How Much Justice Can You Afford?,
35 New Eng. L. Rev. 805, 806 n.5 (2001) (quoting A.
Mitchell Polinsky, An Introduction to Law and
Economics 4 (2d ed. 1989)).
n647. See George F. Magera, Closed-End Disclosures
Under the Truth in Lending Act: An Update at the
Beginning of the 21st Century, 54 Consumer Fin. L.Q.
Rep. 79, 79 (2000) (describing payday loans as
"newly popular"); cf. Drysdale & Keest, supra note
16, at 619-20 (stating that today's short-term
lenders get their roots from "salary lenders" who
loaned money to members of the working-class during
the late nineteenth and early twentieth centuries).
n648. See supra note 170 and accompanying text.
n649. See infra App., tbl.2; see also supra Part
II.A.2.a.ii. For a discussion of TILA's
requirements, see supra note 173 and accompanying
text.
n650. See supra note 196 and accompanying text. For
a discussion of TILA's advertising requirements, see
supra note 197 and accompanying text.
n651. See supra notes 166-67 and accompanying text;
infra App., tbl.3. For a discussion of TILA's
disclosure requirement, see supra note 209 and
accompanying text.
n652. See Best Practices, supra note 154.
n653. See supra note 245 and accompanying text.
n654. See supra notes 460-71 and accompanying text.
n655. Bailey Kuklin, The Asymmetrical Conditions of
Legal Responsibility in the Marketplace, 44 U. Miami
L. Rev. 893, 896 (1990).
n656. See id. at 1004-05 (noting the moral concerns
associated with a market that systematically
benefits the merchants at the consumers' expense).
For an example of unfairness in another context, see
Jill S. Kingsbury, "Must We Talk About that
Reasonable Accommodation?": The Eighth Circuit Says
Yes, but Is the Answer Reasonable?, 65 Mo. L. Rev.
967, 1001-02 (2000) ("When information asymmetries
exist between the employer and employee [in a case
under the Americans with Disabilities Act], the
court's decision leaves employees with an unfair
burden of proof, employers with an incentive to
derail employees' claims, and society footing the
bill.").
n657. Kuklin, supra note 655, at 1005 (arguing that
moral concerns over fairness in the marketplace
heighten when merchants capitalize on inherent
distortions for personal gain).
n658. Id.
n659. See supra note 36 and accompanying text.
n660. See supra notes 156-271 and accompanying text
(analyzing payday lenders' failure to provide
disclosures required by law), supra notes 130-54 and
accompanying text (describing the interest rates
charged for payday loans), supra notes 457-71 and
acompanying text (discussing payday lenders that
seek prosecution of customers who default on payday
loans).
n661. See M. Neil Browne & Nancy H. Kubasek, A
Communitarian Green Space Between Market and
Political Rhetoric About Environmental Law, 37 Am.
Bus. L.J. 127, 141-43 (1999) ("Market failures
include ... asymmetrical information ... . When
market failures exist, the government has a
potential role to step in to resolve the situation."
(footnotes omitted)).
n662. See Kuklin, supra note 655, at 896 ("The net
result [of distortions made by the advantaged party]
is that the marketplace works neither efficiently
nor fairly. Insofar as this is true, there is prima
facie justification for intervention."); cf. Jon D.
Hanson & Kyle D. Logue, The Costs of Cigarettes: The
Economic Case for Ex Post Incentive-Based
Regulation, 107 Yale L.J. 1163, 1181-86 (1998)
(arguing for regulation of the cigarette industry
due to information-based market failures); J.
Christopher Kojima, Product-Based Solutions to
Financial Innovation: The Promise and Danger of
Applying the Federal Securities Law to OTC
Derivatives, 33 Am. Bus. L.J. 259, 279-82 (1995)
(arguing for possible regulation in the
over-the-counter derivatives markets due to a market
failure arising from asymmetrical information);
Loretta M. Kopelman & Michael G. Palumbo, The U.S.
Health Delivery System: Inefficient and Unfair to
Children, 23 Am. J.L. & Med. 319, 333-37 (1997)
(arguing that incomplete information in health care,
especially for children, leads to inefficiency in
the market). Professors Kopelman and Palumbo
concluded that "reliance on market forces to solve
current health allocation problems will tend to
worsen this inequity and inefficiency." Id. at 337.
n663. While it is true that states can pass laws to
deal with matters traditionally reserved to the
states, only Congress can effectively address the
rent-a-bank problem. Currently, there is a gross
disparity in state law protections available to
payday loan customers. Congress should enact
legislation affording every consumer basic
protections from payday loan abuses because state
action has failed to redress consumer concerns. The
failure of the states to adequately address unfair
consumer debt collection practices led to the
enactment of the FDCPA. See John Tavormina, The Fair
Debt Collection Practices Act - The Consumer's
Answer to Abusive Collection Practices, 52 Tul. L.
Rev. 584, 587 (1978). Similarly, the FTC has ensured
consumers will not fall victim to the Uniform
Commercial Code's holder in due course doctrine
after entering into a consumer credit contract. FTC
rules require consumer credit contracts to include a
notice informing any holder of the note that payment
is subject to any claims or defenses of the debtor
against the contracting creditor. FTC Reservation of
Consumers' Claims Rule, 16 C.F.R. 433.2 (2002). The
holder in due course doctrine serves to exempt
subsequent transferees of promissory notes or other
negotiable instruments from defenses to payment
otherwise held by the holder. See, e.g., Ohio Rev.
Code 1303.35(A-B) (Anderson 2002). Absent the FTC
rule, consumers could not exert a contractual right
to withhold payment once the original creditor
transferred the note to a person qualifying as a
holder in due course. See id. 1303.32.
n664. For a discussion about payday lenders
circumventing state laws, see supra notes 560-626
and accompanying text.
n665. Drysdale & Keest, supra note 16, at 657
n666. See supra note 146 and accompanying text. In
Virginia, ACE and Advance America were issuing loans
at an APR of 442% even though Virginia's small loan
cap is 36%. Fox & Mierzwinski, supra note 63, at 12.
n667. See Fox & Mierzwinski, supra note 63, at 12.
The CFA's 2001 survey found an average APR of 606%
in six states that prohibited payday loans through
their usury limits. Id. at 3. See, e.g., Jeff
Gelles, The Philadelphia Inquirer Consumer Watch
Column, Knight-Ridder Trib. Bus. News, Nov. 14, 2001
(describing the partnership between National Cash
Advance in Pennsylvania and People's National Bank
in Paris, Texas where payday loan customers were
charged $ 17 per $ 100 for a two-week loan - an
annual rate of 442%, which is more than eighteen
times the legal limit in Pennsylvania), 2001 WL
30265902.
n668. As stated previously, currently twenty-three
states and the District of Columbia have statutes
that authorize payday lending. See supra note 120
and accompanying text. The majority of these states
set a maximum fee for payday loans, but the maximum
fee for each state carries a triple-digit APR
ranging from 240% in Oklahoma to 780% in Wyoming.
Fox & Mierzwinski, supra note 63, app. B at 27-29.
n669. See, e.g., Nicole Duran, Colo. Sues Payday
Lender over Bank Deal, Am. Banker, July 25, 2001, at
4 (indicating that the Colorado Attorney General
filed a lawsuit against ACE, accusing ACE of
attempting to circumvent Colorado payday loan laws
by partnering with Goleta National Bank and "making
or arranging more than one renewal of a payday loan
at the maximum payday loan finance rate"), available
at 2001 WL 3913025.
n670. Supra note 668 (stating that although the
majority of these states set a maximum fee for
payday loans, the maximum fees equate to
triple-digit APRs ranging from 240% in Oklahoma to
780% in Wyoming).
n671. Scott Dyer, Senator Plans Assault on Payday
Loan Rates, Baton Rouge Advoc., Jan. 3, 2001, at B9
(quoting Sen. Foster Campbell, D-Elm Grove), 2001 WL
3848132.
n672. In re ACE Cash Express, Inc., No. 01-SL-01
(Dep't of Commerce, Div. of Fin. Insts. July 16,
2001) (on file with author); see supra note 599 and
accompanying text.
n673. Pramik, supra note 600; see also Murray, supra
note 596 (indicating that ACE charged 442%
interest).
n674. Fox & Mierzwinski, supra note 63, at 18-19
nn.33-35; see also Colorado Challenges
"Rent-A-Bank", supra note 598, at 40 (indicating
that prior to Colorado's lawsuit, ACE had been
"warned against acting as an unlicensed supervised
lender and was ordered to cease and desist from such
lending and to refund to consumers all excessive and
improper finance and other charges collected in
renewing the loans ... and assessing fees in
violation of Colorado law"). As a result of the
rent-a-bank practice, state regulators sometimes
feel powerless to protect consumers from
exorbitantly priced payday loans. See generally
Geller, supra note 2 (discussing the frustration
felt by state regulators who feel that "if the
practice known as "charter-renting' continues, they
may be powerless to rein in payday lending").
n675. Urgent Memorandum from Hal D. Lingerfelt, N.C.
Commissioner of Banks, to All Check-Cashing Business
Licensees Now Engaged in "Payday Lending," (Aug. 30,
2001),
http://www.banking.state.nc.us/reports/payday31.pdf
(last visited Aug. 30, 2002). Other states have also
addressed the payday loan issue. See, e.g., Patrick
Morrison, Loophole Reshuffles Payday Biz,
Indianapolis Bus. J., Sept. 17, 2001, at A1,
available at 2001 WL 27820323.
n676. Chris Serres, Lenders' Paydays Get Bigger,
News & Observer (Raleigh), Dec. 4, 2001, at A1, 2001
WL 30098171.
n677. Id. (internal quotations omitted).
n678. Best Practices, supra note 154 (emphasis
added).
n679. See infra notes 681-89 and accompanying text.
n680. See discussion supra Part III.B.2.
n681. Mary Fricker, Any Day Can Be Payday As
Check-Cashing Stores Proliferate, Press Democrat
(Santa Rosa, Cal.), Aug. 26, 2001, at E1, 2001 WL
25859433; see, e.g., Notice of Intent to Issue Cease
and Desist Order, Notice of Opportunity for Hr'g, In
re ACE Cash Express, Inc., (Ohio Dep't of Commerce,
Div. of Fin. Insts. July 16, 2001) (No. 01-SL-01)
(on file with author).
n682. 6 Fed. Banking L. Rep. (CCH) P 63-790 (Nov.
27, 2000) (OCC Advisory Letter on Payday Lending No.
2000-10), available at
http://www.occ.treas.gov/ftp/advisory/2000-10.doc
(last visited Sept. 3, 2002); 6 Fed. Banking L. Rep.
(CCH) P 63-791 (Nov. 27, 2000) (OCC Advisory Letter
on Title Loan Programs No. 2000-11), available at
http://www.occ.treas.gov/ftp/advisory/2000-11.doc
(last visited Sept. 3, 2002).
n683. Richard Cowden, New OCC Proposal Would Charge
Banks for Exams of Third Party Service Providers, 75
Banking Rep. (BNA) No. 21, at 710, (Dec. 4, 2000).
n684. Fox & Mierzwinski, supra note 63, at 19-20
(showing that several banks have partnered with
dozens of payday lenders). Currently, Crusader
Savings Bank of Philadelphia is perhaps the only
bank that has terminated its partnership with a
payday lender after being investigated by banking
regulators. It did so after being purchased by
another bank. Id. at 19 n.36 (indicating that
Crusader was in partnership with National Cash
Advance). See generally Joseph N. DiStefano, The
Philadelphia Inquirer Loose Change Column,
Knight-Ridder Trib. Bus. News, Aug. 28, 2001
(indicating that Crusader was purchased by Royal
Bank), 2001 WL 26628374. OTS was concerned about
Crusader's "reliance on risky income sources, such
as the payday loans, and a lack of internal
accounting controls." Andy Gotlieb, Bank Abandons
Loans Questioned by OTS, Phila. Bus. J., Jan. 19,
2001 (indicating that payday loans were profitable
for Crusader but the bank ceased payday loan
operations after OTS charged it with being engaged
in unsafe or unsound practices due to its business
with National Cash Advance),
http://philadelphia.bizjournals.com/philadelphia/stories/2001/01/22/focus2.html
(last visited Aug. 26, 2002).
n685. Marquette Nat'l Bank v. First of Omaha Service
Corp., 439 U.S. 299, 319 (1978).
n686. Federal Payday Loan Consumer Protection
Amendments of 2001, H.R. 1055, 107th Cong. 3 (2001);
Marcy Gordon, Payday Loans Targeted in Report,
Associated Press, Nov. 13, 2001 ("Only fifteen
lawmakers, all Democrats, have signed on to the
bill."), 2001 WL 30244640.
n687. United States Bill Tracking, 2001 United
States House Bill No. 1055, 2001 U.S. H.B. 1055 (SN)
(Westlaw) (showing no action since the bill was
referred to the Committee on Financial Services upon
introduction) (last visited Sept. 16, 2002).
n688. If Congress can give $ 15 billion in corporate
welfare to bail out the airline industry (after the
September 11 terrorist attack), it should be able to
address the payday lending abuses. See William M.
Welch, Experts Predict Deficits Will Last Years, USA
Today, Nov. 20, 2001, at A8 (discussing economic
problems that arose from Congress's response to the
terrorist attack), available at 2001 WL 5476802.
n689. Serres, supra note 676.
n690. See generally Elizabeth Renuart, AARP Pub.
Policy Inst., Payday Loans: A Model State Statute
(2000) (describing the law in each state applicable
to small, short-term loans and making the case for a
model payday loan statute).
n691. Fox, supra note 12, at 993. After losing court
battles over the nature of payday loan transactions,
the industry lobbied for legislation authorizing
payday lending and exempting payday loans from usury
statutes. See Keest, supra note 44, at 1117 ("At the
outset, the post-dated check lenders took the
position they were not lending money, and so no
credit laws were implicated. As the case law
rejected this position, the industry sought enabling
legislation.").
n692. See supra note 443.
n693. Apparently, a few states believe it is unfair
for payday lenders to collect under statutes
designed to compensate victims of bad-check fraud
because they expressly make those statutes
unavailable to payday lenders in collection actions.
See e.g., Colo. Rev. Stat. 5-3.1-12 (2000) (stating
that "the lender shall have the right to exercise
all civil means authorized by law to collect the
face value of the instrument; except that the
provisions and remedies of section 13-21-109," which
includes remedies for victims of bad-check fraud,
are not available to the lender); Tenn. Code Ann.
45-17-112(i) (Supp. 2000) (stating that payday
lenders cannot collect, inter alia, treble damages
or attorney's fees); 2002 Va. Acts ch. 897 (stating
that a payday lender "shall not be entitled to
collect or recover from a borrower any sum otherwise
permitted pursuant to 8.01-27.2," which provides
civil remedies, including treble damages, in
bad-check lawsuits). Consequently, lenders cannot
use these statutes to collect treble damages or
attorney's fees.
n694. Montana recognizes that some payday lenders
try to use bad-check statutes to exact remedies not
generally available to other creditors suing
borrowers who have defaulted on consumer loans.
Therefore, in Montana, payday lenders applying for a
lending license must provide a sworn statement that
they "will not in the future, directly or
indirectly, use a criminal process to collect the
payment of deferred deposit loans or any civil
process to collect the payment of deferred deposit
loans not generally available to creditors to
collect on loans in default." Mont. Code Ann.
31-1-705(3)(c) (2001) (emphasis added); id.
31-1-723(2) (prohibiting such collection practices).
n695. See generally Renuart, supra note 690
(describing the law in each state and demonstrating
that states lacking usury laws have not passed any
laws to provide protections to payday loan
customers).
n696. For example, Colorado allows one rollover,
Colo. Rev. Stat. 5-3.1-108, and requires the
following notice to be placed in the payday loan
contract: "RENEWING THE DEFERRED DEPOSIT LOAN RATHER
THAN PAYING THE DEBT IN FULL WILL REQUIRE ADDITIONAL
FINANCE CHARGES." Id. 5-3.1-104.
n697. Steven Gardner, Choosing Bankruptcy: Personal
Bankruptcy Filings in Clark County Are up 29.3
Percent over Last Year, Columbian (Vancouver,
Wash.), Dec. 9, 2001 (describing a rollover payday
borrower, Roger, who filed for bankruptcy), 2001 WL
27877664, at 6.
n698. See, e.g., Geller, supra note 2 (indicating
that Leticia Ortega, who had her bank account
debited by National Money Service $ 90 every two
weeks for almost a year to roll over a $ 300 loan,
paid $ 1800 in fees); Wayne Heilman, "Payday" Loans
Draw Interest/Quick Lenders Charge 451 Percent in
Colorado, Gazette (Montreal), Nov. 25, 2001
(indicating that a consumer obtained a $ 300 loan
from Colorado Pay Day Loans, Inc., and eventually
paid $ 540 in interest by "paying back the loan and
immediately taking out a new loan for the same
amount - eight times"), 2001 WL 27140868; NPR
Broadcast, supra note 275 (describing a woman who
borrowed $ 800 from a payday lender to pay for car
repairs and ultimately wound up paying more than $
10,000 in loan fees to multiple lenders), 2001 WL
9328000.
n699. There are several laws in America that strike
a proper balance between offering individuals basic
protections and giving businesses the opportunity to
earn profits. For example, the Occupational Safety
and Health Act's stated purpose is "to assure ...
every working man and woman in the Nation safe and
healthful working conditions." 29 U.S.C. 651(b)
(2000).
n700. OCC Weighs In, supra note 341, available at
2001 WL 26574239. ACE claims that its "renewals [or
rollovers] were made in partnership with Goleta
National Bank of California and that they were
permitted by the National Bank Act." Id.
n701. See e.g., sources cited supra notes 502-03.
n702. See supra note 505 and accompanying text.
n703. See supra notes 507-08 and accompanying text.
n704. Richard S. Arnold & George C. Freeman, III,
Judge Henry Clay Caldwell, 23 U. Ark. Little Rock L.
Rev. 317, 331 (2001) (internal quotations omitted).
n705. See supra note 703.
n706. Brenda McCune, Get A Job!, 43 Orange County
Law. 42, 43 (2001).
n707. S.D. Const. art. VI, 15.
n708. See supra Part II.B.2.d (analyzing state law
regarding bad-check prosecution of payday loan
customers). Situations do exist where one can
conclude that a customer had an intent to defraud
when he or she obtained a loan. For example, if Bill
failed to repay four payday loans, all obtained on
the same day, and the aggregate of those loans
exceeded his paycheck, one could find that he had no
intent to repay the loans when he obtained them and
therefore should be convicted of passing bad checks.
See State v. Hogrefe, 557 N.W.2d 871, 879 (Iowa
1991) ("Criminal liability should attach if at the
time the defendant issued the check, the defendant
(1) never had the intention to pay the check or (2)
knew he or she would not be able to pay it.").
n709. Because payday lenders use checks as the
vehicle for issuing loans, payday loans are the only
type of consumer credit that can subject those who
default to criminal liability and civil liability
for treble damages. Dysdale & Keest, supra note 16,
at 611 ("Though default on a normal consumer credit
debt may trigger delinquency fees and collection
fees, [payday] check loans are the only type of
consumer debt we know of which conceivably trigger
treble-damages penalties upon default - penalties
established by the civil bad check laws of some
states.").
n710. The reluctance of state prosecutors to proceed
against payday lenders is another reason why
Congress should not rely on state lawmakers to
protect their consumers from predatory payday
lending practices. Professor Iain Ramsay, who
recently conducted a survey of payday lending in
Canada, implies that the authorities are not
interested in prosecuting lenders who violate
criminal usury statutes. David Menzies, Waiting for
Payday: Storefront Money Lenders Offer Loans to
People with Credit Troubles, Nat'l Post, Sept. 22,
2001, at D4, 2001 WL 28022514. According to
Professor Ramsay, "One reason for the hesitancy to
prosecute is there is a general sense that if they
prosecuted these companies - which are meeting a
need - then lenders would go underground and there
would be more loan sharking." Id.
n711. See, e.g., S.B. 203, 141st Gen. Assem., Reg.
Sess. (Del. 2001) (indicating that the Delaware
Senate Committee on Banking took no action on a bill
designed to prohibit lenders from issuing payday and
title loans), WL 2001 DE S.B. 203 (SN); H.B. 870,
45th Leg., Reg. Sess. (N.M. 2001) (indicating that
the New Mexico legislature took no action on bill
that would have regulated the payday loan industry),
WL 2001 NM H.B. 870 (SN); S.B. 84, 95th Leg., Reg.
Sess. (Wis. 2001) (indicating that the Wisconsin
Senate Committee on Privacy, Electronic Commerce and
Financial Institutions took no action on a bill
designed to create rules that apply to payday
loans), WL 2001 WI S.B. 84 (SN).
n712. See, e.g., Jennifer Coleman, Legislation to
Regulate Payday Lending Industry Stalled, Associated
Press, Sept. 2, 2001 (reporting that California
lawmakers failed to act on two bills, one
pro-consumer and one pro-industry), WL, ALLNEWSPLUS;
Fox & Mierzwinski, supra note 63, at 9.
n713. For example, the desperate need for medical
services in Appalachian areas should not give
unlicensed doctors an unfettered right to provide
the services. A similar argument holds true for
payday lending.
n714. Tammy Williamson, New Limit Proposed for
Payday Lending, Chi. Sun-Times, Feb. 26, 2002, at 45
(stating that because customers have poor credit
histories, payday lenders must charge high rates and
will oppose any bill that limits payday lenders to
charging interest rates less than ten times the
prime rate), 2002 WL 6449065.
n715. Rep. C.L. "Butch" Otter, Letter to the Editor,
Payday Crime Fighters, Nat'l J., Oct. 6, 2001, at
3047 (emphasis added), available at 2001 WL
25926181.
n716. Monetary contributions by payday lenders may
have influenced lawmakers to look favorably on the
industry. See, e.g., Anita Weier, Bill Caps Payday
Loan Interest, Cap. Times, Oct. 1, 2001, at 4A
(presenting a table of Wisconsin Senate Committee
members who have received campaign contributions
from the payday lending industry), 2001 WL 25527100.
n717. See, e.g., John Hackett, Ethically Tainted,
U.S. Banker, Nov. 2001, at 48, 54 (quoting a
statement from a spokesperson for the Democrats on
the House Financial Services Committee that payday
lenders "have a strong lobby and have worked hard on
the state assemblies to pass laws allowing payday
loans"), available at 2001 WL 4270174; Peter Luke,
Payday Loan Centers May Cash in on State
Legislation, Grand Rapids Press, Oct. 21, 2001, at
B1 (indicating that lobbyists for Check "n Go have
persuaded the Michigan legislature to consider a
bill legalizing payday loans), 2001 WL 29515242;
Eric Stern, Bill Would Limit "Payday" Loans, St.
Louis Post-Dispatch, June 26, 2001, at B1 ("The
[payday] loan companies - and their dozen or so
lobbyists at the [Missouri] Capitol - say they're
providing a service to people who need a few hundred
dollars but can't borrow the money from a
traditional bank."), 2001 WL 4469059; Tony J.
Taylor, Payday Lenders Effectively Banned in North
Carolina, Knight-Ridder Trib. Bus. News, Sept. 5,
2001 (quoting a Republican politician's statement
that the industry's "lobby is extremely strong in
the [South Carolina] Legislature and it's difficult
to get anything out of committee to regulate the
industry"), 2001 WL 27173691.
n718. The financial community's support for payday
lending is waning. For example, concern that payday
lenders are beginning tax preparation has led H&R
Block, among others, to support a pro-consumer
payday loan bill in Missouri. E-mail from Jerry
Young, Community Organizer, Kansas City Church
Community Organization, to Creola Johnson, Assistant
Professor of Law, The Ohio State University Moritz
College of Law (Dec. 28, 2001, 13:17:49 EST) (on
file with author). CUNA, the nation's largest trade
association for credit unions, see Compendium of
State Issue Papers, supra note 537, at 34, opposes
payday lending and "will support federal legislation
that would prohibit depository institutions from
making any deferred-deposit (payday) loans, either
directly or through any affiliate or agent." Ann
Hayes Peterson, CUNA Reports 1999 Financials, Credit
Union Mag., Apr. 2000, at 48, 48, available at 2000
WL 11799458.
n719. H.R. 1055, 107th Cong. (2001). Although
introduced and referred to the Subcommittee on
Financial Institutions and Consumer Credit during
the first session of the 107th Congress in March of
2001, no further action has been taken well into the
second session. Gordon, supra note 686 ("Only
fifteen lawmakers, all Democrats, have signed on to
the bill.").
n720. See H.R. 1055 3.
n721. See id. 4(e).
n722. See Gordon, supra note 686 (noting that only
Democrats have signed on to the bill); Chris Di
Edoardo, Payday Loans: Interesting Business, Las
Vegas Rev.-J., Jan. 28, 2001, at F1 (reciting
comments by a Democrat that a payday loan bill would
not likely be given any attention in a
Republican-controlled Congress), 2001 WL 9529145.
n723. Payday Borrower Protection Act of 2001, H.R.
1319, 107th Cong. 2(a) (2001).
n724. Fox & Mierzwinski, supra note 63, at 27-29.
n725. See H.R. 1319, 4 (b)(7)(D) ("The annual
interest applicable to any deferred deposit loan may
not exceed the lesser of 36 percent or the maximum
annual percentage rate allowable in such state for
comparable small loans.").
n726. See Indiana Court Limits Payday Lenders,
Associated Press, Aug. 16, 2001 (quoting an attorney
for the payday lending industry who claimed that "it
wouldn't be feasible for many payday lenders to
continue offering small loans because they could
only collect pennies on them"), 2001 WL 26180436.
n727. 12 U.S.C. 1828 (2000).
n728. See H.R. 1319 3(t)(1)(A).
n729. See id. 3(t)(1)(B). Section 3(t)(1)(B)
provides as follows:
An insured depository institution may not make any
loan to any payday lender for purposes of financing
deferred deposit loans unless the depository
institution ascertains that such lender is in full
compliance with the Truth in Lending Act, the
Electronic Fund Transfer Act, and the law of the
state in which any borrower from such payday lender
will receive the proceeds of any such deferred
deposit loan.
Id.
n730. See id. 4(b)(6)(A).
n731. See id. 4(b)(8)(C).
n732. See supra note 730 and accompanying text.
n733. Id.
n734. See id. 4(b)(6)(B) (proscribing "any practice
which is prohibited under section 808 of the [FDCPA]
for a debt collector (as defined in such Act)"); see
also 15 U.S.C. 1692f (listing the prohibited
practices).
n735. 15 U.S.C. 1692e(4); see West v. Costen, 558 F.
Supp. 564, 578 (W.D. Va. 1983) (granting partial
summary judgment against a debt collector for
violating 15 U.S.C. sections 1692e(4) and (5) by
making empty threats of arrest against a debtor).
n736. This bill further focuses on limiting
exorbitant fees for payday loans. Under the H.R.
1319, collection fees for a returned check (NSF) are
limited to $ 15 or to the charges imposed by the
financial institution returning the check for
insufficient funds. See H.R. 1319 4(b)(7)(G).
Section 4(b)(7)(G) provides as follows:
The amount of any fee imposed for any check made or
any electronic fund transfer authorized by a
borrower in connection with any deferred deposit
loan which is returned unpaid to the payday lender
due to insufficient funds in an account of such
borrower may not exceed the lesser of $ 15 or the
charges imposed by the financial institution
returning the check for insufficient funds.
Id. This limitation is fairer than most state
statutes that allow the collection of NSF charges.
For example, Ohio payday lenders collect both a $ 20
fee for returned checks and any fees that are passed
on to the lender from a financial institution. H.R.
1319 limits Ohio lenders to collecting either the $
15 fee or the fees passed on from the bank.
Consequently, the payday lenders may have cake or
ice cream, but not both.
n737. See H.R. 1319 4(b)(6).
n738. See id. 4(b)(7)(A) (stating that "the period
to maturity of any deferred deposit loan may not be
less than 2 weeks for each $ 50 of loan principal").
n739. Under Indiana law,
[a] consumer may make partial payments in any amount
on the small loan without charge at any time before
the due date of the small loan. After each payment
is made on a small loan, whether the payment is in
part or in full, the lender shall give a signed and
dated receipt to the consumer making a payment
showing the amount paid and the balance due on the
small loan.
Ind. Code Ann. 24-4.5-7-402(3) (Michie 2002). In
Louisiana, payday lenders cannot refuse partial
payments of $ 50 or more. La. Rev. Stat. Ann.
9:3578.6(A)(3) (West 2002).
n740. See H.R. 1319 4(b)(6)(F).
n741. See id. 4(b)(6)(E). Other prohibited practices
include charging additional fees or premiums for
credit insurance